Gong
Gong.ioExternal reviews
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Phenomenal
What do you like best about the product?
The data analytics insights are amazing.
What do you dislike about the product?
I love Gong and continue to love it! Buy.
What problems is the product solving and how is that benefiting you?
Reduce sales cycle and Gong has been able to reduce our sales process by 23 days.
Recommendations to others considering the product:
If you want to take you sales team to the next level, I highly recommend using Gong to get you there
Gong makes my job SO much easier
What do you like best about the product?
I love the trackers and tagging tools. It helps me focus on themes and share positive and negative moments with others across the team.
What do you dislike about the product?
Nothing. I like everything about Gong, from the content to the tools.
What problems is the product solving and how is that benefiting you?
One benefit I realized was using it to inspect our pipeline deals and how activity and trends affect those. But I'm solving all sorts of problems, mostly around fine-tuning discovery processes with new reps.
The best tool for meeting recaps and analysis of performance
What do you like best about the product?
The transcript feature and the analysis of speaking time
What do you dislike about the product?
The need to schedule 20 minutes outside. You should be able to add the notetaker at a moment's notice.
What problems is the product solving and how is that benefiting you?
Capturing complete and accurate notes in a meeting. We can see how a presentation went, did the customer or prospect engage enough?
Recommendations to others considering the product:
Try it and you will love it
Gong is Great!
What do you like best about the product?
I enjoy how easy Gong is to use! I really enjoy the app as well.
What do you dislike about the product?
Nothing! There is nothing that I dislike about Gong.
What problems is the product solving and how is that benefiting you?
I have learned how to better pinpoint areas of my pitch where I can continue to improve. Being able to listen to my calls helps a ton.
Gong allows me to pay better attention in meetings
What do you like best about the product?
Seemless background note-taking and capturing of action items is amazing.
What do you dislike about the product?
I wish it recognized accents and different languages better. English is solid though.
What problems is the product solving and how is that benefiting you?
Gong is helping us to take better actionable notes during calls first and foremost. Secondly, it's helping to enable our team (new and old) on best practices, new viewpoints and approaches to challenges, and more.
We've improved our consistency in message using team reviews of each other's calls.
We've improved our consistency in message using team reviews of each other's calls.
Gong Review
What do you like best about the product?
The ability to review myself and team!!!
What do you dislike about the product?
Sometimes it gets cluttered and confusing
What problems is the product solving and how is that benefiting you?
The ability to track my deals and train myself with peers talk tracks
Recommendations to others considering the product:
Use in a quota based industry
I got acknowledged to this tool in my new job and it is really life changing
What do you like best about the product?
How convenient it is, effective, and improves the way to document customer calls
What do you dislike about the product?
Sometimes search of calls is not very intuitive
What problems is the product solving and how is that benefiting you?
Documenting calls, the ability to listen again if something wasn't clear, the ability for management to listen to calls
Great tool for sales team(s)
What do you like best about the product?
GONG is the #1 tool I would 100% recommend. The recordings (calls/video) of your Prospecting, Discovery, Demo Calls, and Follow-up calls in one place, transcribed, and ready to view and listen. It has improved our coaching and sales rep review.
What do you dislike about the product?
Not much to dislike, very straightforward UI/UX.
What problems is the product solving and how is that benefiting you?
I think this tool helps the entire sales team sharpen their skills as well as give us the ability to review other's reps' talk-tracks and incorporate some of their skills into our own. Very good for knowledge share purposes.
A must have for all SaaS sales teams!
What do you like best about the product?
It's basically game film for your calls. See what's working and not working -- helps you iterate, create a plan and get better.
I love tracking all my metrics. How much I'm talking, how many questions I'm asking, am I talking over prospects. It's a treasure trove of super valuable data that can be used by everyone (sales + marketing + success + product).
I love tracking all my metrics. How much I'm talking, how many questions I'm asking, am I talking over prospects. It's a treasure trove of super valuable data that can be used by everyone (sales + marketing + success + product).
What do you dislike about the product?
A bi-directional HubSpot integration would be amazing! But other than that, no issues with the platform.
What problems is the product solving and how is that benefiting you?
It's the best way to create a coaching + improvement plan for your sales organization.
Without Gong, it would take forever to manually analyze calls and figure out what's working / not working. After everything is setup on the front end, Gong does all the dirty work in a matter of minutes, rather than hours.
Without Gong, it would take forever to manually analyze calls and figure out what's working / not working. After everything is setup on the front end, Gong does all the dirty work in a matter of minutes, rather than hours.
Great tool to review sales calls!
What do you like best about the product?
I like that the calls are transcribed- it makes it really easy to evaluate how the conversation went. It is useful when you are trying to determine lessons learned because as a team you can even evaluate how you communicated a unified vision.
What do you dislike about the product?
I do not like that you have an extra invitee on the meeting. Sometimes when you are meeting with a client and you have this extra invitation it causes questions.I do not like that you have an extra invitee on the meeting. Sometimes when you are meeting with a client and you have this extra invitation it causes questions.
What problems is the product solving and how is that benefiting you?
Evaluate how we communicate with clients
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