Gong
Gong.ioExternal reviews
6,526 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Continue to be impressed daily with this tool!
What do you like best about the product?
How quickly clips download, ability to snip and send great for coaching purposes or to recall critical data otherwise forgotten in the course of regular conversation
What do you dislike about the product?
Haven’t found the ability to delete Gong recordings in the event that a meeting gets cancelled or client ends up not showing a few minutes into the meeting
What problems is the product solving and how is that benefiting you?
Ability to fine tune your cadence during future conversations by looking back at past conversations. Immediate benefits realized is becoming more focused on letting the customer talk increasing their talk ratio.
Recommendations to others considering the product:
This tool continues to impress everyday it’s a must have for any sales team especially ones using video conferencing. Ability to see and share videos and clips is second to none.
Best Sales Tool Ever!
What do you like best about the product?
Gong helps bring clarity to sales conversations, it a. helps me focus on the discussion because I know I can always go back for notes. b. when I review my calls its lets me analyze the action-reaction loop to see what does and does not resonate with my prospects.
What do you dislike about the product?
Nothing that I can think. I really like Gong overall.
What problems is the product solving and how is that benefiting you?
Sales Coaching
Note-Taking
Deal Reviews
It helps it much easier to conduct all of the above.
Note-Taking
Deal Reviews
It helps it much easier to conduct all of the above.
Recommendations to others considering the product:
Trial it out and ensure that reps don't get scared by all calls being recorded
AL
What do you like best about the product?
How easy it is to use and that I can speed up the conversations
What do you dislike about the product?
better at distinguishing two voices in Spanish and detecting pausing and filler words
What problems is the product solving and how is that benefiting you?
how to be a better health coach
Recommendations to others considering the product:
try it
Gong has turned me into a sales athlete
What do you like best about the product?
I love the individual and team analytics. I can see how I'm doing in various categories, but also compare myself to other reps on my team
What do you dislike about the product?
The only downside is having to tell people you're recording the call, but nobody cares at all.
What problems is the product solving and how is that benefiting you?
Makes call prep so much better. I never show up to a call un prepared becuase I have everything we discussed previously right in front of me. Also allows me listen better because I don't need to focus as much on taking notes.
"Have" your experienced executives in every meeting!
What do you like best about the product?
Gong allows strategic team members to re-visit conversations regarding strategic relationships with subject matter experts. It is a great tool to use when you need to really direct the nuances of a conversation with an expert after the actual call took place. Subject matter experts can't be in every call, but they can review and contribute guidance to every strategic relationship!
What do you dislike about the product?
It would be great to be able to add Zoom to a meeting on the fly.
What problems is the product solving and how is that benefiting you?
When subject matter experts are spread thin they do not become a bottleneck to advancing opportunities because they can "join" the conversation after the fact and help guide to closure!
Weeks after a conversation, its possible to drill into exactly what was said and intended by revisiting conversations. Important details are never lost and interpretation from different people of what a participant said can be revisited by jumping back into the conversation!
Weeks after a conversation, its possible to drill into exactly what was said and intended by revisiting conversations. Important details are never lost and interpretation from different people of what a participant said can be revisited by jumping back into the conversation!
Learn from your past!
What do you like best about the product?
I have only been using gong for about 2 years and it has helped me grow as a sales rep tremendously not only can I listen from my mistakes and victories to continue my growth I can listen to other top sales reps to learn from them as well it has been great!
What do you dislike about the product?
Sometimes I cannot find my calls. It's a little frustrating.
What problems is the product solving and how is that benefiting you?
I listen from my mistakes and victories to continue my growth
Very Intuitive
What do you like best about the product?
The keyword search tool saves time and effort.
What do you dislike about the product?
The transcript feature could use a simpler conversion to PDF feature
What problems is the product solving and how is that benefiting you?
Quality control of vital customer service intake calls
Gong Helps Me Close Deals
What do you like best about the product?
The ability to look back at calls across the team and improve my pitch by listening to calls
What do you dislike about the product?
Nothing is to dislike on Gong. All it does I help you, the salesman.
What problems is the product solving and how is that benefiting you?
I am perfecting my pitch, reviewing comments on calls made by managers and listening to other team members, all helping me close deals
Recommendations to others considering the product:
GET IT.
Gong is critical for any customer facing person
What do you like best about the product?
It works so damn well, it translates flawlessly, it integrates at an amazing clip. Feedback is a breeze, it just works so so so well.
What do you dislike about the product?
Nothing. Maybe it's pricey? IDK I dont pay for it but assume they charge us an arm and a leg for this amazing product.
What problems is the product solving and how is that benefiting you?
Problem - feedback on calls is really hard. it sucks to take notes on a call and track the time when it happens.
Solution - there is literally nothing better than gong at feedback, seeing what words to use and onboarding new team members. It's just amazing.
Solution - there is literally nothing better than gong at feedback, seeing what words to use and onboarding new team members. It's just amazing.
Good tool to sharpen selling skills.
What do you like best about the product?
The ability to read the text of my calls.
What do you dislike about the product?
That Gong logs into my meetings 5 minutes ahead of time.
What problems is the product solving and how is that benefiting you?
As mentioned above, honing selling skills with supervisor and being able to scan text allows me to locate areas I may have missed for notes.
Recommendations to others considering the product:
I have no additional recommendations at this time.
showing 2,861 - 2,870