Gong
Gong.ioExternal reviews
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Precise and functional
What do you like best about the product?
The annalytical part is very precise, it's easy to use and very intuitive
What do you dislike about the product?
That I cannot download the recordings and the expiring date is maxed at 730 days
What problems is the product solving and how is that benefiting you?
To review the speech and how the meeting went, it takes notes and is integrated with AI making allowing to ask questions to it
Seamless
What do you like best about the product?
No note taking, I can focus on the conversation, gong does the work and then review later and get detailed notes. I can also share the conversation with other participants which is extremely helpful.
What do you dislike about the product?
Transcript misses some details, but now I am being nit picky.
What problems is the product solving and how is that benefiting you?
I think to moniter sales calls, determine what information is most helpful and also bring all sales staff in line so we are sharing common messages and using common terms.
Gong Review
What do you like best about the product?
Gong is a useful platform to validate call recordings and the legitimacy of certain calls.
What do you dislike about the product?
None that I can think of. So far it's working well in our account.
What problems is the product solving and how is that benefiting you?
To listen to call recordings in case we need to validate calls. It's useful when it comes to checking quality scores.
Great Job
What do you like best about the product?
The fast availabity of recordings in less than an hour.
What do you dislike about the product?
Inaccurate transcript, but majority is fine
What problems is the product solving and how is that benefiting you?
fast availabity of recordings for auditing
Gong saves me time and energy!
What do you like best about the product?
The amount of tracking with emails, call spotlights, and the ability to create a first draft of a call follow up with the click of a button. Their support team is top tier and offers timely fixes to any problems that appear.
What do you dislike about the product?
It has a few bugs that I've had to work through with support but which software doesn't.
What problems is the product solving and how is that benefiting you?
It saves me time on manual sending and tracking emails. It let's me be fully attentive on calls knowing the spotlight can pick out key points and next steps.
I use it to review all calls and demos
What do you like best about the product?
I enjoy the AI feature, transcript and the break down of nexts steps
What do you dislike about the product?
looks kinda bland and I think it should be a little simpler to send recordings to prospects
What problems is the product solving and how is that benefiting you?
note taking
Time Saver
What do you like best about the product?
I do not have to take notes on calls with my prospects. Gong records and listens and allows me to go back on all the parts of the call that need attention and require action.
What do you dislike about the product?
Still learning how to use it. Seens slightly technical.
What problems is the product solving and how is that benefiting you?
Not having to take notes or worry about what was said on a call. Allows me to focus on the needs of the prospect.
Great tool to use for work!
What do you like best about the product?
Gong has been a game changer for my daily work responsibilities! It is user friendly and the support team is always helpful.
What do you dislike about the product?
There aren't many downsides at all. I think it is a big asset so far for my work specifically.
What problems is the product solving and how is that benefiting you?
It helps me do call reviews a lot faster for my coaches. I love how it can create follow up emails/texts for clients too.
Streamlining Meeting Registration and Collaboration with Gong
What do you like best about the product?
In our company, meeting registration is a critical aspect of our workflow, serving both external client engagements and internal collaboration. Gong has become an integral tool for us in this regard, providing a versatile platform for recording, sharing, and summarizing our meetings.
Gong impresses with a set of features tailored to our needs:
1. Automatic Recording:
Gong's automatic recording ensures that every detail of our client meetings and internal sessions is captured without manual intervention.
2. Transcription and Summarization:
The AI-driven transcription and summarization capabilities of Gong are standout features. The ability to automatically generate summaries helps us quickly grasp the main points of each meeting, saving time for both clients and internal team members.
3. Integration with Other Tools:
The seamless integration of Gong with our existing tools has contributed to a cohesive and integrated workflow. This ensures that the data from our meetings is easily accessible alongside other relevant information.
And also Gong's user interface is intuitive, making it easy for both new and experienced users to navigate. This has reduced the learning curve and allowed for swift adoption across our teams.
Gong impresses with a set of features tailored to our needs:
1. Automatic Recording:
Gong's automatic recording ensures that every detail of our client meetings and internal sessions is captured without manual intervention.
2. Transcription and Summarization:
The AI-driven transcription and summarization capabilities of Gong are standout features. The ability to automatically generate summaries helps us quickly grasp the main points of each meeting, saving time for both clients and internal team members.
3. Integration with Other Tools:
The seamless integration of Gong with our existing tools has contributed to a cohesive and integrated workflow. This ensures that the data from our meetings is easily accessible alongside other relevant information.
And also Gong's user interface is intuitive, making it easy for both new and experienced users to navigate. This has reduced the learning curve and allowed for swift adoption across our teams.
What do you dislike about the product?
Our overall satisfaction with Gong for meeting registration is exceptionally high. The tool has not only streamlined our processes but has also become a central hub for collaborative learning and knowledge sharing. The AI-generated summaries have proven to be a particularly valuable feature, efficiently highlighting key points from our meetings.
What problems is the product solving and how is that benefiting you?
Gong has become an integral part of our company's communication and collaboration strategy. Its user-friendly interface, powerful features, and reliability make it an indispensable tool for meeting registration. Whether engaging with clients or fostering internal learning, Gong has consistently exceeded our expectations, contributing significantly to our overall success. Highly recommended for any organization seeking to enhance collaboration and information retention through effective meeting registration.
User friendly interface.
What do you like best about the product?
Navigation from one subject to another, using color as indicators.
What do you dislike about the product?
Way calls are being transcribed.........
What problems is the product solving and how is that benefiting you?
Way how it navigate from one topic to another on an easy way.
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