Gong
Gong.ioExternal reviews
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Gong - 10/10
What do you like best about the product?
Gong is the best B2B revenue intelligence platform. I can easily track and manager my open/closed pipeline. I love that they are encorporating AI technology into the platform, now I can see brief summaries of my meetings, what was discussed and what I still need to follow up on.
What do you dislike about the product?
Nothing I can think of! Gong has all the capabilites I would need.
What problems is the product solving and how is that benefiting you?
It provides accurate summaries of all my meetings. I love the additonal insights into tasks I need to followup on or complete.
Good tool for call analysis
What do you like best about the product?
Very easy to use and navigate. It's automatically turned on for my calls and I'm able to get a good analysis of calls for me and my team. I can also view calls directly integrated into Salesforce.
What do you dislike about the product?
It's a bit on the pricey side from what I've been told.
What problems is the product solving and how is that benefiting you?
Helps me with note taking and managing the calls for my team.
Great Sales Tool
What do you like best about the product?
Great insight into your sales tactics. Lots of interesting data.
What do you dislike about the product?
They upsell many great features instead of providing access to the entire software.
What problems is the product solving and how is that benefiting you?
Improving sales skills. Acts as a note-taker.
Gong is great!
What do you like best about the product?
I love how gong uses AI to summarize calls I used to spend so much time making notes and now that need has gone away
What do you dislike about the product?
Hard to control the recording stopping and starting. Sometimes I start the meeting and the recording is already happening and then I have to stop and ask for consent before resuming
What problems is the product solving and how is that benefiting you?
Gong is taking away my need to take notes throughout meetings and focus on the prospects I can also easily share snippets with the team!
Recording software for calls
What do you like best about the product?
Automated recording platform, keeps track of my calls.
What do you dislike about the product?
Email spam after calls, often fills many additional unneeded emails.
What problems is the product solving and how is that benefiting you?
Manage call recording for demo tracking
Insightful and Intuitive
What do you like best about the product?
The AI tool is great - I like the insights following from reviews and the way to generate feedback from managers as well as specific call insights.
What do you dislike about the product?
There isn't much that I could say here, as a feedback the integrations could be more useful
What problems is the product solving and how is that benefiting you?
Next steps - utility and training.
Very user friendly
What do you like best about the product?
How easy it is to use and the amount of data that I get from each call
What do you dislike about the product?
I think gong can be challenging to use when it is your first time using it but after a few times it becomes very simple
What problems is the product solving and how is that benefiting you?
Gong makes my calls with prospects much better to understand. I can review each call and analyze how I can improve on my future calls.
Very fun and resourceful website that allows me to watch any past recorded call pretty easily again.
What do you like best about the product?
The fact that we can review and recordered call again, with the full transcript as well.
What do you dislike about the product?
I'm not sure if they have a dark mode, so it can be easy on the eyes. I didn't find that feature yet, but if they do have that then this site would be amazing.
What problems is the product solving and how is that benefiting you?
If I accidentally miss an important call due to unforseen circumstances, I know that call will be recorded and uploaded to Gong for me to go over in detail everything that was said or talked about in the call.
Gong best software for recording.
What do you like best about the product?
It is easier to record and retract recording for notetaking.
What do you dislike about the product?
Gong developer need to improve the way AI collect information.
What problems is the product solving and how is that benefiting you?
It helps us to record amd recollect conversation in the meeting or in calls.
Gong Experience Review
What do you like best about the product?
Gong is helpful whenever I do my 1:1 coaching with my team. I can easily know and understand the talk track they have. I can easily search for a call whether it is via the rep's name, account name, or even keywords. Also, having the call brief feature gives me a high-level overview of what the call is all about.
What do you dislike about the product?
Although there is no such thing as a perfect translation, it would be better to improve this. It will be helpful especially if there is a long call and we just want to skim/scan through the transcript. Also, this would help with the accuracy of the phrases/words when searching.
What problems is the product solving and how is that benefiting you?
The behavior of the Sales representatives when it comes to their conversation with their customers. I can easily check what transpired on the call because of the summary included. From there, we can plan what actions we need to take in order to improve the conversations.
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