Gong
Gong.ioExternal reviews
6,466 reviews
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Love it
What do you like best about the product?
The flexibility to filter different conversations
What do you dislike about the product?
The amount of time it takes to analyze a call
What problems is the product solving and how is that benefiting you?
Gong helps the sales team know how much we're talking and ways to ask more questions
Recommendations to others considering the product:
Keep improving the UI
Gong is epic!
What do you like best about the product?
I love to be able to review my demos as well as my colleagues conversations with customers. It provides excellent insight into what we're doing at Kareo.
What do you dislike about the product?
Nothing identifiable. Gong works well for the purpose it was created for
What problems is the product solving and how is that benefiting you?
Sales insights
Excellent Service
What do you like best about the product?
Gong is an excellent service that provides quality sound recordings of calls.
What do you dislike about the product?
I do wonder if Gong could provide more easily accessible transcriptions.
What problems is the product solving and how is that benefiting you?
Forgetting what a prospect said - can easily scroll through the call.
Use it as an SDR to see how calls go with my AEs
What do you like best about the product?
That it shows at a glance the flow of the conversation breaking it into chunks
What do you dislike about the product?
Nothing to dislike currently, maybe that I can't watch a live call and have to wait for it to b processed.
What problems is the product solving and how is that benefiting you?
Allows knowing what makes a good and a bad call. Shows where you need to better your skillset.
Recommendations to others considering the product:
My company is very happy with gong. Since I started people have been talking about how great it is!
Gong is incredible!
What do you like best about the product?
I love that it transcribes my online demonstrations and allows for recording!
such an awesome product
such an awesome product
What do you dislike about the product?
no real disllikes on this product. I it is really easy to use and always does what it is supposed too.
What problems is the product solving and how is that benefiting you?
If I ever run into a problem where a customer says I said something in a demonstration. I can always go back and resolve the situation by listening to our conversation
Gong - Amazing sales resource!
What do you like best about the product?
I love how I can come back to my calls and check for information that I may have missed / forgotten, as well as gauge peoples' mood afterwards.
What do you dislike about the product?
Sometimes it's difficult to find my calls - I use the search function but it doesn't always find them and I need to manually scroll through my call logs.
What problems is the product solving and how is that benefiting you?
Reviewing data to make sure I'm capturing all information and the prospect's buying attitude ; using my calls as my own personal training resource to send my peers.
Love gong
What do you like best about the product?
Go back and listen to calls, gong is the best notepad. they're pushing new features all the time as well.
What do you dislike about the product?
no complaints - i used to get frustrated that they dont have a mobile app but they just released one
What problems is the product solving and how is that benefiting you?
hone messaging, better connect with customers
Very useful tool
What do you like best about the product?
Allows me to reflect on my calls well. I like how it allows for comments on the side.
What do you dislike about the product?
I dislike how to breaks down the calls into categories because they are frequently incorrect.
What problems is the product solving and how is that benefiting you?
Coaching
Recommendations to others considering the product:
Great tool
Gong is super valuable for sales reps
What do you like best about the product?
I love the percentage of who spoke on the call. We use this after calls to review what was said, how our prospects answered questions and to do sales training. I use it every day
What do you dislike about the product?
Nothing I find it really easy to use and intuitive
What problems is the product solving and how is that benefiting you?
Sales training, review of past calls, supplements note taking on calls, learning from other reps. I think it's helped me improve my sales skills and close more deals
Great tool for reviewing calls
What do you like best about the product?
Amazing recording of calls
Great Transcribing service
easy to use
great for coworkers to review your calls
Great Transcribing service
easy to use
great for coworkers to review your calls
What do you dislike about the product?
nothing! it's great, it does everything it is supposed to do
What problems is the product solving and how is that benefiting you?
listening to calls after the fact, going back and hearing things you did not hear the first time around.
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