Gong
Gong.ioExternal reviews
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Mind blowing experience for me!
What do you like best about the product?
As a new employee, Gong has been invaluable in my being able to come up to speed more quickly. I can find very relevant meetings that I can quickly review to pick up tips, pointers of great presentations and demos, learn about deals and use cases, go back in time to see the progression of a deal and more. The summary information about each meeting, next steps, highlights, identifying competitive deals provides enormous opportunities. I also really appreciate the transcripts as well. As I progress, Its helping me review my own calls too.
What do you dislike about the product?
Sometimes the search does not work as I'd expect it. But that could be just my needing to learn the ropes a bit better.
What problems is the product solving and how is that benefiting you?
As noted in my earlier comments, I can find very relevant meetings that I can quickly review to pick up tips, pointers of great presentations and demos, learn about deals and use cases, go back in time to see the progression of a deal and more. The summary information about each meeting, next steps, highlights, identifying competitive deals provides enormous opportunities. I also really appreciate the transcripts as well. As I progress, Its helping me review my own calls too.
Great value when even a basic user
What do you like best about the product?
- Being able to review my own recordings and transcripts to recall things I've forgotten
- Making it so that prospects don't have to write as detailed notes
- Prospects can send recordings and transcripts to those then couldn't make a call
- The stats
- Making it so that prospects don't have to write as detailed notes
- Prospects can send recordings and transcripts to those then couldn't make a call
- The stats
What do you dislike about the product?
Some clients might not love being recorded
What problems is the product solving and how is that benefiting you?
Forgetting details of a call...being able to see what I am doing wrong and try to correct it
Good
What do you like best about the product?
I can listen to my calls to improve my performance
What do you dislike about the product?
nothing as now , if I can get the incoming calls or voicemail phone numbers
What problems is the product solving and how is that benefiting you?
I can listen to my own calls and improve on my pitching abilities and product knowledge
Solid Program
What do you like best about the product?
The fact I can filter out calls by account and date
What do you dislike about the product?
I think the generated captions are little accurate
What problems is the product solving and how is that benefiting you?
It's helping keep accurate analytics
Happy Gong User
What do you like best about the product?
I love the incorporation of calls, CRM, and outreach. All in one place helps paint the customer picture. The new Smart summary is awesome.
What do you dislike about the product?
Sometimes I get lost in the UI but easy to get used to.
What problems is the product solving and how is that benefiting you?
Gong is helping to understand all customer touchpoints and where more or less are needed.
Gong is Awesome!
What do you like best about the product?
I love the insights on how I can improve in certain categories in my meetings and the comparisons against the teammates.
What do you dislike about the product?
Nothing! Gong should be used by every organization!
What problems is the product solving and how is that benefiting you?
Solves recording training calls and able to share easily with clients and cross functional teams as needed.
Helps with Sales analytics & talktracks to become better at the missing pieces
Helps with Sales analytics & talktracks to become better at the missing pieces
Great Product!
What do you like best about the product?
I love how Gong makes it easy to refer back to calls! It's summary features are top tier. You can also search calls by keyworks that may have been used during the call. What I also love is that it has a text manuscript for each call as well. You can engage with other teammates by leaving notes at specific intervals during the call which will then take them exactly to that reference point.
What do you dislike about the product?
I'm not sure I have anything I dislike about Gong at the moment. I would recommend using this tool if you're in a virtual, client-facing role.
What problems is the product solving and how is that benefiting you?
Allows the team to stay abreast on customer conversations easily without necessarily have to review the whole call.
Best app to review calls!
What do you like best about the product?
I love to listen to other calls that are similar to meetings I'm about to go into. Especially for reference, gain more confidence.
This is easy to use when you've had a call & need to review specific topics or to send to the client if they need anything to reference as well!
This is easy to use when you've had a call & need to review specific topics or to send to the client if they need anything to reference as well!
What do you dislike about the product?
I haven't found anything to dislike when I'm using the app.
What problems is the product solving and how is that benefiting you?
I don't have to worry about taking notes during a call because I can easily refer to my conversations here to see what tasks I have.
Key sales tool
What do you like best about the product?
The ability to search on specific terms said within a sales call is an excellent feature.
What do you dislike about the product?
The patience tolerance of 0.7 seems high.
What problems is the product solving and how is that benefiting you?
The ability to capture sales conversations and helping with sales training.
i could sing songs about gong
What do you like best about the product?
interface of the tool is very easy to operate
What do you dislike about the product?
takes time to load while looking for an call
What problems is the product solving and how is that benefiting you?
sales analytics and communication coaching
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