Gong
Gong.ioExternal reviews
6,568 reviews
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Great Experience
What do you like best about the product?
Everything and especially transcript, made my work easy to audit the call.
What do you dislike about the product?
Nothing everything about Gong is exceptional
What problems is the product solving and how is that benefiting you?
made my work easy
Excellent tool
What do you like best about the product?
Transcript made my work really easy. To track the errors on the calls
What do you dislike about the product?
Nothing everything is just perfect, only the call availability has to be a little quicker
What problems is the product solving and how is that benefiting you?
Audit the calls and to give the feedback to the agents
The Best Platform To Review Calls
What do you like best about the product?
We can undertstand where we went wrong or where exactly can we improve. Helps to learn more about quality and monitoring purposes
What do you dislike about the product?
I did not find anything that is not useful on Gong
What problems is the product solving and how is that benefiting you?
Helps in understanding more about our own downsides so that we can work on the same
Feedback on Gong
What do you like best about the product?
The option which we get for the transcrpit is awesome.
Great to look into our calls and identify the places of improvement, gong is really very helpful.
Genuinely Awesome
Great to look into our calls and identify the places of improvement, gong is really very helpful.
Genuinely Awesome
What do you dislike about the product?
Nothing is there as a disike, not experiencing any kind of difficulties here.
Everything here is not what anyone would dislike about, be it the feature or the usage.
Everything here is not what anyone would dislike about, be it the feature or the usage.
What problems is the product solving and how is that benefiting you?
It is helping us to identify the best places where we can go ahead and do a sales coaching, and get our conversation intelligence buildup, and the features here are helping us out with the same
Excellent tool
What do you like best about the product?
Transcript and the how it summarizes the call
What do you dislike about the product?
Nothing everything is perfect and nothing needs to be changed.
What problems is the product solving and how is that benefiting you?
To get to a point where we went wrong and make an note of where we went wrong.
Impressive
What do you like best about the product?
Storage of all calls Recording, and able to find Calls according to filters , sorting through time frame and Call duration
What do you dislike about the product?
Somethimes it take a little time to Load
What problems is the product solving and how is that benefiting you?
Improving my Effiecinecy.
Easy to use, more than just a coaching tool
What do you like best about the product?
I love using Gong to recap my calls after meetings. Its easy to pop it open, refresh my notes, and check to see what I may have missed. I can craft the email directly in Gong and ship it out to the prospect same day. Of ocurse its also a wonderful enablement tool.
What do you dislike about the product?
No real downside exactly. Sometimes I struggle to find the calls I'm looking for. Other times I may not have deals at risk that Gong thinks are at risk.
What problems is the product solving and how is that benefiting you?
Gong is doing a good job of helping me keep track of my deals. Enterprise deals have many moving parts, and its difficult to keep track or keep meticulous notes in a meeting without taking away from listening to the prospect.
good
What do you like best about the product?
Recordings are clear and I always hear the calls when i have a review call, recordings are listed as per the dates which is a very good thing. You can always look back at recordings when needed.
What do you dislike about the product?
Sometime few words are missing in the recording not sure if its because of the network or issue with gong. I guess this is the only issue that I see with gong currently.
What problems is the product solving and how is that benefiting you?
quality is what improves everytime I go back and listen to the call recordings.
Good way to listen to your own calls
What do you like best about the product?
Good way to listen to your own calls and learn your own mistakes and it will help not to repeat
What do you dislike about the product?
none as of now but may be it would be good if we have more features
What problems is the product solving and how is that benefiting you?
It helps to improve the calling skills
Its really great
What do you like best about the product?
I like everthing mostly the features of it
What do you dislike about the product?
Nothing much but some bugs must be fixed
What problems is the product solving and how is that benefiting you?
It's benefitting me to me getting back to my calls and listening it
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