Gong
Gong.ioExternal reviews
6,536 reviews
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Amazing and so helpful
What do you like best about the product?
Being able to listen back with point markers for topics
What do you dislike about the product?
Nothing, it's a great tool and works seamlessley
What problems is the product solving and how is that benefiting you?
I've learned my job at 2x the speed by listening to my co-workers
One tool you cannot live without in sales.
What do you like best about the product?
The ease of use and the information one can pull from gong.io is incredible.
What do you dislike about the product?
Not knowing exactly how the deal tool is calculating pipeline in the reports.
What problems is the product solving and how is that benefiting you?
Gong has given us insights into the conversation our team is having on the phone and in demos with potential customers that we would not have without the recordings.
Great way for constant improve!
What do you like best about the product?
The option to get a review on each call by your team and manager.
What do you dislike about the product?
It is a little bit hard to get a proper overview.
What problems is the product solving and how is that benefiting you?
- constant learning and improving
- sharing recordings with customers
- sharing recordings with customers
Recommendations to others considering the product:
It would be great to offer cool playbooks
Gong Review
What do you like best about the product?
User face is easy to follow and intuitive
What do you dislike about the product?
Sometimes my calls won't appear from Salesforce.
What problems is the product solving and how is that benefiting you?
By hearing my calls, I can improve on my language. It also serves as an easy tool to use whenever I want to listen to my calls.
great product
What do you like best about the product?
i can listen to my calls and look at the transcript
What do you dislike about the product?
sometimes the calls take a long time to go into gong
What problems is the product solving and how is that benefiting you?
seeing if i talk too fast and stumbling on my words
Gong
What do you like best about the product?
Actionable insights on what I've promised to do for the prospect.
What do you dislike about the product?
Topics AI is sometimes are inaccurate on the bottom of the screen.
What problems is the product solving and how is that benefiting you?
Easy, efficient call review!
Recommendations to others considering the product:
Great sales tool for progressing deals forward and deal coaching.
Great learning tool
What do you like best about the product?
Looking at my stats after calls and understanding where I can improve most in comparison to my team
What do you dislike about the product?
Nothing so far! I think maybe it could use the timeline to pick up on different conversation topics a bit more
What problems is the product solving and how is that benefiting you?
Keeping deals in control and understanding where I can improve my own approaches
Great for Sales / Call intelligence
What do you like best about the product?
Easy to implement
AEs use it all the time
best tool for sales managers
Used by our product team for insights, as well as marketing
AEs use it all the time
best tool for sales managers
Used by our product team for insights, as well as marketing
What do you dislike about the product?
They've launched new functionality like 'Deals' which looks awesome, we just haven't adopted yet. More training and documentation here would be helpful.
What problems is the product solving and how is that benefiting you?
Visibility, Improving rep performance, training, coaching.
Recommendations to others considering the product:
Training for newer functionality
Great Full-Featured Call Recording
What do you like best about the product?
Great breakdown of calls makes it easy to skip straight to where screenshares/slides are being displayed. Excellent integration with other systems such as salesforce/zoom/hubspot/etc.
What do you dislike about the product?
UI on the home screen to see and manage upcoming calls and sharing snippets could be a little cleaner.
What problems is the product solving and how is that benefiting you?
Recording sales team calls for improving messaging and training as well as gathering and sharing product feedback.
Call intelligence helps to scale our business remotely
What do you like best about the product?
Using Gong's transcripts and call intelligence we're able to introduce new conversations and coach on-call effectiveness without being on the call.
What do you dislike about the product?
Nothing at this time. We're currently not integrated into our CRM and so we look forward to using the full functionality of the system in the future.
What problems is the product solving and how is that benefiting you?
with Gong, we were trying to expand our visibility into rebranding efforts and adoption rates with the sales team.
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