Gong
Gong.ioExternal reviews
6,568 reviews
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Review for G2
What do you like best about the product?
Its a great oppurtunity to improve our learning curve by listening to our own calls as well as listening to the calls that are tagged by other, easy navigation.
What do you dislike about the product?
Nothing much for as of now but as we continue to use this platform, we might come up with some thing that needs to imrovise, however if anything could be done in terms of Gong interface that would be really great,like for an example graphical representations of performance on call etc.
What problems is the product solving and how is that benefiting you?
Its a great plarform which has solved the problem of listening and analysing the calls, as previously there was no oppurtunity to listen to calls at our own pace and time.
helps to further improvement
What do you like best about the product?
listening our own calls and improve it further
What do you dislike about the product?
everything is good in the gong as of now
What problems is the product solving and how is that benefiting you?
it will help us to improve our selves by listening to our own calls
Very good for self improvement.
What do you like best about the product?
Everything is clear. Simple. Library tabs make it helpful to listen to other calls as well for better insights.
What do you dislike about the product?
I dont find anything dislikable about Gong. The transcript could be a little more clear that would help a lot.
What problems is the product solving and how is that benefiting you?
Call listening and providing better insights.
Its amazing to work with Gong
What do you like best about the product?
We can listen to our own calls which helps us in imporving our pitch quality effectively.
What do you dislike about the product?
Its all good at the moment. It would have been great if we can also record our sessions and improve our speaking skills.
What problems is the product solving and how is that benefiting you?
Helps in improving my pitch quality.
Helpful stat insights and coaching has helped me improve my techniques
What do you like best about the product?
At first I was sceptical about our company implementing Gong for our client facing calls, but after giving it a chance, I really came to appreciate the different ways it's helped me track and report on my techniques on a call, as well as how I fit within the recommended stats. I love how easy it is to search up key words in calls within my organization as well because it creates a great mentoring opportunity by giving me a chance to see other team member's calls and learn about how they approach their calls as well. Overall I'd say that Gong has helped me get insightful stats around my calls, as well as provided great coaching opportunities (from my manager's comments as well as from being able to watch my coworkers calls) and improve the areas of my client calls that I perhaps didn't realize could be improved.
What do you dislike about the product?
Something I think Gong could improve would be the reporting capabilities on participants of a call. Unfortunately, Gong will only provide stats for the person hosting the call (whoever created the meeting invite) and not for all participants of the call. In many instances, since I'm a part of the sales process, I have to attend meetings that have been booked by my coworker by I end up leading the majority of the call. In these cases, Gong isn't able to provide call stats for my contribution to the call and will only provide stats for the person hosting the call.
What problems is the product solving and how is that benefiting you?
By understanding the recommended metrics Gong provides and seeign where I fit relative to them, it's helped me analyze my own approach and adjust my technique to fit those metrics for added success.
Gong is the best feature that helps me give feedback to my sellers
What do you like best about the product?
The Script option in gong is amazing it helps me get a gyst of call before auditing
What do you dislike about the product?
I dislike when the next speaker option does not work
What problems is the product solving and how is that benefiting you?
I will be able to access the calls added to the library from various parts of the world and that helps me in understanding how to coach my sellers
GONG FEEDBACK
What do you like best about the product?
We can easily filter the call based on the products that was highlighted.
What do you dislike about the product?
Dialled number is not part of the filtering process.
What problems is the product solving and how is that benefiting you?
It can easily help us to filter the calls by specific features.
Helpful Application
What do you like best about the product?
this application helps to improve calls by listen to our own call and other good calls as well
What do you dislike about the product?
Nothing as of now.this application helps to improve calls by listen to our own call and other good calls as well
What problems is the product solving and how is that benefiting you?
We can listen to gong for different call type and improve our calls. It helps us to improve our quality of calls as well
Best tool of the google
What do you like best about the product?
gong has been very useful ever since I have started using it, helps me listen my own calls and my peer calls.
What do you dislike about the product?
there is nothing to dislike about gong because it has been bery helpful tool.
What problems is the product solving and how is that benefiting you?
gong has been a tool where i can listen to my own calls and can work on the feedback to improve my calls and it allows us to give feedback for other calls as well.
create a folder for aar calls
What do you like best about the product?
This helps us to improve our calls and performance
What do you dislike about the product?
It doesnt have an aar coloumn to hear calls
What problems is the product solving and how is that benefiting you?
Improving our calls and we our able to work in our areas of opportunity
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