Smartsheet
SmartsheetExternal reviews
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Smartsheet: The Perfect Bridge Between Spreadsheets and Databases
What do you like best about the product?
Smartsheet is widely considered one of the most helpful work management tools because it bridges the gap between the simplicity of a spreadsheet and the power of a database.
What do you dislike about the product?
No Autosave: This is arguably the most "least helpful" feature. You must manually click Save to see changes or for others to see your updates. If you forget and close the tab, your work can be lost.
What problems is the product solving and how is that benefiting you?
Single Source of Truth: Everyone works on the same live sheet simultaneously.
Audit Trails: You can see exactly who changed a specific cell and when, reducing accountability gaps and manual errors.
Audit Trails: You can see exactly who changed a specific cell and when, reducing accountability gaps and manual errors.
Spreadsheet Familiarity with Collaborative Power
What do you like best about the product?
I really like the spreadsheet style of work management in Smartsheet. It looks familiar to a spreadsheet, but each row can represent a particular task, project activity, or a process step. You can really add more columns to it for status, owner, deadlines, priority, etcetera, as per our requirement. With just a single click of a button, we can add, change, and edit everything, and it changes for everyone. It helps to collaborate better across different teams and departments.
What do you dislike about the product?
I think it's a really good tool overall, but sometimes Smartsheet does lag a bit and does not update in real time, which could be tricky for other team members working across different geographies or different markets.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to plan projects and timelines, assign tasks, track progress, automate workflows, and collaborate across various departments.
Be smart by using Smartsheet
What do you like best about the product?
WorkApps.
Creating Dashboards with different graphical representation.
Filter.
Different format of viewing like Grid, Calendar etc.
Creating Dashboards with different graphical representation.
Filter.
Different format of viewing like Grid, Calendar etc.
What do you dislike about the product?
1) 2 persons can write at the same time without getting intimation. We should get real time update
2) Some features which were available with free plan before December 2025 are no longer available. It would be good to have those features again
2) Some features which were available with free plan before December 2025 are no longer available. It would be good to have those features again
What problems is the product solving and how is that benefiting you?
1) Smartsheet helps in preparing interesting presentation with charts and dashboards
Easy Data Sharing and Flexible Document Editing
What do you like best about the product?
I like that I can access all the company data and share it with my coworkers without any issues. I also appreciate that the docs can be edited at any time, so it’s easy to make updates whenever needed.
What do you dislike about the product?
It doesn’t have many features for creating docs and sheets, and it seems to stay with the same options all the time.
What problems is the product solving and how is that benefiting you?
I like that we can access our compliance data and other business information while keeping private data protected and access secure.
Flexible, Robust Reporting That Streamlines Complex Workflows
What do you like best about the product?
Flexibility, robust reporting/dashboards, and ability to streamline complex workflows across teams without needing IT assistance.
What do you dislike about the product?
Steep learning curve for advanced features, high licensing costs, and limited, non-dynamic dashboard customization.
What problems is the product solving and how is that benefiting you?
Eliminates reliance on multiple, disconnected spreadsheets and emails by creating a single "source of truth" for project data.
Smartsheet Makes Team Collaboration Easy and Excel-Like
What do you like best about the product?
Multiple team members can access the site easily with an account in addition to it's ease of use in general. If you are familiar with excel, it is very similar in nature, if not easier to navigate and use.
What do you dislike about the product?
I would say the biggest downside to smartsheet can be the load times. I work with a lot of sheets and there can sometimes be delays in the time it takes to load more heavily populated pages.
What problems is the product solving and how is that benefiting you?
Timeline management over multiple projects occurring during parallel and sometimes overlapping timelines.
Easy Checklists, Tasks, and Gantt Charts with SmartSheet
What do you like best about the product?
SmartSheet makes it easy to create checklists and send them off to people to share. It also allows you to set up tasks and easily create Gantt charts.
What do you dislike about the product?
I think the only downside is that you can do just about the same thing with Excel saved on OneDrive, but SmartSheet allows you to do more and put up some better guardrails.
What problems is the product solving and how is that benefiting you?
Sharing easy to use task lists with people, especially non technical people or those outside your org
Powerful Tool, But Setup Requires Patience
What do you like best about the product?
I like that Smartsheet actually helps me to make reports and standardize some reports. It's friendly at some point, and the feature is valuable to me because it saves time in my reports and my job. The standardized reports allow us to create a survey, upload it, and then generate a specific report with filters, making it efficient by just filtering.
What do you dislike about the product?
In the reports, sometimes it glitches, so the information needs to be manually refreshed. If data isn't entered with the correct format, it causes big issues. I understand we need to standardize data entry, but sometimes it's not possible, which can mess up the whole project or process. At the beginning, the setup wasn't easy for me. I had to watch tutorial videos to understand it, and it took me around six months to fully grasp it.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to track my projects and do inventories, helping with team logistics and task tracking. It saves me time by making and standardizing reports, allowing for easy filtering.
Flexible Project Management with a Learning Curve
What do you like best about the product?
I use Smartsheet for project management and tracking tasks, and it helps me organize timelines, assign responsibilities, and monitor progress across different teams. I love its flexibility, as you can customize sheets to match different frameworks, automate reminders, and get a clear view of timelines and progress. The customization lets us tailor each sheet to fit different projects instead of forcing one rigid structure on everything. We can add the columns, statuses, and workflows that actually match how our team works. Additionally, the initial setup was fairly easy; creating sheets and inviting team members was straightforward.
What do you dislike about the product?
The interface can feel a bit overwhelming at first, especially for new users. Some advanced features aren’t very intuitive and take time to learn. It can also get expensive as you add more users or need higher tier features.
What problems is the product solving and how is that benefiting you?
I use Smartsheet for project management and tracking tasks. It solves scattered project information issues and unclear task ownership by keeping everything in one place, making deadlines visible, and helping the team stay aligned on priorities and progress. Customization and automation add to its flexibility.
Easy to Use and Navigate for Staying Accountable
What do you like best about the product?
Easy to use and navigate. Easy to set up tasks and keep accountable
What do you dislike about the product?
I would like more of an AI feature to quickly fill things in
What problems is the product solving and how is that benefiting you?
Solving my day to day task planning
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