Smartsheet
SmartsheetExternal reviews
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A Reliable and Innovative Work Management Platform with an Intuitive Interface
What do you like best about the product?
Smartsheet is a reliable, innovative and intelligent work management platform whose capabilities are amazing.
I am impressed by the intuitiveness of the interface of Smartsheet.
I am impressed by the intuitiveness of the interface of Smartsheet.
What do you dislike about the product?
No downsides about Smartsheet.
Smartsheet has been a powerful and effective tool.
Smartsheet has been a powerful and effective tool.
What problems is the product solving and how is that benefiting you?
Smartsheet is a beneficial work management platform that always meet our expectations.
It helps us to communicate and handle our projects from one centralized location.
It helps us to communicate and handle our projects from one centralized location.
Smartsheet Shines: Automated Linking, Smart Forms, and Clean Dashboards
What do you like best about the product?
Smartsheet allows me to create automatic task linking, project timeline alerting and status updates. I also love the conditional logic forms in Smartsheet because I can limit the team to enter only the relevant data and avoid entering unnecessary data for them. Finally, I think Smartsheet's dashboard functionality is unique in its consistent and clean visualization of project progress, risk and workload.
What do you dislike about the product?
I do wish there were additional interactive elements (drill downs) included in Smartsheet's dashboards so I could view the details of metrics at a lower level without needing to switch views, it would greatly decrease the amount of manual work needed.
What problems is the product solving and how is that benefiting you?
Overall, Smartsheet has made it much simpler for me to communicate centralized project progress and reduced the dependency on multiple disparate spreadsheets. The increased visibility and clarity that Smartsheet provides definitely improve the predictability of critical dates for projects. The dashboards of Smartsheet provide a powerful and consistent visual language across projects, allowing for better comparisons, prioritizations and decision-making with less need to develop new ways to track progress for each project.
Great Workflow Automations That Non-Tech Teams Can Use Easily
What do you like best about the product?
The workflow and automations are great and it's really easy for non-tech teams to use.
What do you dislike about the product?
While it's easy to use some of the more powerful functionality can require learning curve
What problems is the product solving and how is that benefiting you?
Just a simple way to track and manage projects.
Efficient Task Management with Seamless Notifications
What do you like best about the product?
I love the functionality of Smartsheet, particularly its formatting capabilities and how it works well with other project files. It's great that Smartsheet sends emails to update on due tasks and reminds people to complete the tasks that are due. These features keep everyone up to speed and ensure I'm updating the tasks that are needed, which helps with efficiency and meeting deadlines. The initial setup of Smartsheet was very easy as well.
What do you dislike about the product?
When it comes to exporting, it's not the easiest to get it exactly how I want.
What problems is the product solving and how is that benefiting you?
I use Smartsheet for time and stakeholder management, keeping up to date on tasks. Its formatting and emailing update features enhance efficiency and help meet deadlines.
Versatile One-Click Views and Mobile Forms That Make Data Capture Easy
What do you like best about the product?
What I appreciate most is the versatility of being able to transform spreadsheets into different views with a single click. In addition, I take advantage of how easy it is to create forms that let you upload data or photographs directly from your mobile device.
What do you dislike about the product?
It has a row limit per sheet, which quickly falls short when I’m trying to work with large inventories or very high volumes of data.
What problems is the product solving and how is that benefiting you?
It’s excellent for project management, as it lets you monitor progress in real time while keeping all documentation centralized in one place.
Portfolio Visibility with a "One Team" Feel Thanks to Standardization and Collaboration
What do you like best about the product?
The ability to collaborate and standardize are the two most critical features that make Smartsheet the tool of choice.
What do you dislike about the product?
There are some features and functionalities that I would have expected to translate (especially some basic ones that are found in MS Project or even Excel) like in cell rich text formatting, exporting pdf with the today's date line, and a few others.
What problems is the product solving and how is that benefiting you?
Standardizing project plans across 30+ sites and thousands of users was non-existent prior to Smartsheet. Every client interaction felt like working with a completely different customer even within the same site and team. Implementing Smartsheet made it easier to be more consistent and reduce timeline delays. It also helped with Risk identification and management - providing more visibility into any critical path delays.
Smartsheet is great for creating project schedules and expense tracking.
What do you like best about the product?
Being able to add an attachment to an individual row is what sets Smartsheet apart from other spreadsheet platforms. I like the Gant layout and the ease of being able to create a project schedule that I then export and upload onto Procore. The formatting and data all stay the same when I export and upload. I use it weekly to create and update our project schedules.
What do you dislike about the product?
It’s frustrating not being able to easily modify multiple rows at the same time.
What problems is the product solving and how is that benefiting you?
It helps us organize and track our business financials, especially for project expense tracking, because we can attach documents and files to specific rows. That added context makes it easier to stay on top of expenses and sets us up for success when creating expense projections.
Easy to Use and User Friendly Product
What do you like best about the product?
They are easy to use and offer a familiar look and feel.
What do you dislike about the product?
When we rearrange the rows, the formulas get corrupted. When we rearrange the cells, the linked formulas should not be corrupted.
What problems is the product solving and how is that benefiting you?
I used it to design the steps in project management. Since each project is managed differently, I designed specific pages for each project. It's an easy and useful application.
Makes a Positive Impact
What do you like best about the product?
It’s flexible enough to build trackers, schedules, and dashboards, but structured enough to manage tasks, dependencies, and ownership clearly. Automation, alerts, and real-time visibility make it easy to track progress and hold people accountable without chasing updates. It’s especially effective for coordinating cross-functional work and keeping everything in one place.
What do you dislike about the product?
It can feel overwhelming at first. Advanced features like formulas, automation, and dashboards aren’t immediately intuitive, so new users often need training before they can use them confidently. It can also become complex to manage as sheets scale, especially when permissions and automations stack up.
What problems is the product solving and how is that benefiting you?
Smartsheet addresses the challenge of tracking and managing compliance tasks across various inspections and maintenance activities. Without this tool, inspection schedules, supporting evidence, and follow-up actions would be scattered across emails and spreadsheets, increasing the risk of missing important deadlines.
For me, Smartsheet provides clear visibility into upcoming inspections, assigns responsibility, and shows the current status of each task. Its automated reminders and status tracking features minimise the need for manual follow-ups, enhance accountability, and help ensure that compliance activities—such as emergency lighting checks, legionella monitoring, and FCU maintenance—are completed on schedule and properly documented.
For me, Smartsheet provides clear visibility into upcoming inspections, assigns responsibility, and shows the current status of each task. Its automated reminders and status tracking features minimise the need for manual follow-ups, enhance accountability, and help ensure that compliance activities—such as emergency lighting checks, legionella monitoring, and FCU maintenance—are completed on schedule and properly documented.
Perfect for Team Collaboration with Room for Improvement
What do you like best about the product?
I used Smartsheet as a tracking sheet for freelance work. I appreciate that it keeps everything well laid out, and I can switch between sheets easily and link to others. The shared accessibility was particularly useful when working with others, as it meant that any changes could be shared and saved instantly, allowing communication and the ability to split workloads. Importing data was easy, although I didn't do this part myself.
What do you dislike about the product?
Changing the sizes of columns in Smartsheet was more difficult than in Excel.
What problems is the product solving and how is that benefiting you?
Smartsheet keeps everything well laid out, allows easy switching between sheets, and lets me link to others, enhancing workflow.
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