Smartsheet
SmartsheetExternal reviews
10,017 reviews
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It's been very positive and has helped our organization improve our effectiveness.
What do you like best about the product?
It's easy to use and share information with the masses.
What do you dislike about the product?
Reports can be a little cumbersome to create.
What problems is the product solving and how is that benefiting you?
Eliminating paper request with electronic. Better organization of projects.
SmartSheet is Smart!
What do you like best about the product?
It is easy to use and have super cool features.
What do you dislike about the product?
The price is very expensive. I wish the price will come down soon.
What problems is the product solving and how is that benefiting you?
We can assign tasks to each other, request for update from the sheet directly. And all the data is in one place.
Smartsheets Review
What do you like best about the product?
The automations and form options are great as well as the easy to use dashboards.
What do you dislike about the product?
lack of customized sharing options without using publish.
What problems is the product solving and how is that benefiting you?
It tracks our implementation projects.
Smartsheet: great tool for project management and tracking.
What do you like best about the product?
I like that a lot of features that you can't do in Excel are offered to design many project management tools. I also like that you can design workflows for your need (for example, being able to move a row 'project' once it's complete, as opposed to me manually moving/deleting the row myself). It is relatively easy to use, especially for people who have not extensively learned Excel. Customer support has been excellent as well.
What do you dislike about the product?
I feel that sometimes the workflows and the desired programs are not perfect. For example, I faced several instances where the workflow should have been 'executed' because I changed one of the rows/columns, but did not see the change being implemented. It still feels a little bit imperfect. The implemention and integration; therefore, does not seem perfect.
What problems is the product solving and how is that benefiting you?
Project management, such as assigning tasks to users and setting deadlines, has been helpful. Doing this in Excel is not as convenient, so smartsheet is more helpful.
helpful tool for project management
What do you like best about the product?
Organization wide to the tool, can work on the sheet at the same time. Very helpful for project management, milestone deliverable tracking.
What do you dislike about the product?
doesn't automatically save the changes or updates
What problems is the product solving and how is that benefiting you?
Helps document the milestone deliverables tracking, a one-stop for tracking; and task management to assign individuals to the task in the smartsheet. Features allow to customize the sheet for internal project management needs
Far better than MS Excel
What do you like best about the product?
I love the user-friendly interface and flexibility, allowing me to customize sheets for various needs like task tracking and data collection. I love the automation features, such as alerts and reminders, which boost productivity by reducing manual tasks.
What do you dislike about the product?
Analyzing / attaching it with external excel files as we also use excel files.
What problems is the product solving and how is that benefiting you?
I have multiple Smartsheet forms and i love the notifications part when we receive notifications for any update made on the form.
Helps keep information organized
What do you like best about the product?
The features on sheets that make organizing data easier, I also like the options available to organize data. The few issues we have had, customer service was pretty responsive. Sheets itself is relatively user friendly and easy to use.
What do you dislike about the product?
I do wish more features were available with the basic package. I would like to be able to evaluate data from two different sheets but we don't need all the features offered in pro.
What problems is the product solving and how is that benefiting you?
Organizing case status in one area where its easy to refer.
Plan, create and execute
What do you like best about the product?
Smartsheet has become a core PPM tool for our organization—we use it daily to manage everything from project timelines to team collaboration and cross-functional reporting. What stands out most is the ease of use, the uniform functions makes it easy to implement in an international capacity. The spreadsheet-like interface that is similar to more conventional software like excel makes onboarding incredibly simple, even for users who aren’t tech-savvy.
Smartsheet’s wide range of features—from automated workflows and conditional logic to dashboards and forms—makes it incredibly versatile for all kinds of business needs. I also enables limitations of responsibility for better data discipline.
We use Smartsheet every day as it is our de facto Project Management solution , and it integrates seamlessly with the tools we already rely on, including Microsoft Teams.
The customer support has also been top-notch. Whether it's via live chat, email, or the active Smartsheet Community, we always get clear, timely responses.
Smartsheet’s wide range of features—from automated workflows and conditional logic to dashboards and forms—makes it incredibly versatile for all kinds of business needs. I also enables limitations of responsibility for better data discipline.
We use Smartsheet every day as it is our de facto Project Management solution , and it integrates seamlessly with the tools we already rely on, including Microsoft Teams.
The customer support has also been top-notch. Whether it's via live chat, email, or the active Smartsheet Community, we always get clear, timely responses.
What do you dislike about the product?
Some advanced and ease to use functions are locked behind License users or additional addon´s.
Basic Features from other more conventional software such as Excel might be missing from Smartsheet.
Basic Features from other more conventional software such as Excel might be missing from Smartsheet.
What problems is the product solving and how is that benefiting you?
Smartsheet essentially enabled us to create a Portfolio view of our Projects thanks to Control center. We have uniform project plans, cross sheet automations and reporting. Quite good data disciple and Project collaboration thanks to sharing permissions
Timeline and Team Task
What do you like best about the product?
Easy to use, similar to Excel, and Project.
What do you dislike about the product?
Our site team advised the timeline is hard to use on a iPad, or Phone.
What problems is the product solving and how is that benefiting you?
Team timeline, the site team can edit and share project dates, so that the office
Smartsheet makes life easy
What do you like best about the product?
Automations. I love being able to create automations for almost every aspect of my working needs. As a process orientated person being able to automate the process to keep others on track is an effective tool in getting the job done my way.
What do you dislike about the product?
some basic functionality is missing like pivots (yes you can pay but this is so basic when coming from excel it should be included) and incorporating multiple rows in a generated document.
What problems is the product solving and how is that benefiting you?
We have been able to move our manufacturing from paper to computers and have the whole process flow along keeping the production on track and easy for our users to follow.
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