Smartsheet
SmartsheetExternal reviews
10,017 reviews
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Smartsheet has been a great asset. The new billing model however is a shock and disappointing.
What do you like best about the product?
The automation and user collaboration features make Smartsheet a great tool.
What do you dislike about the product?
The Change in the subscription / user licensing is absolutely ridiculous. Our invoice will be increase 6x over what it was. This is a huge increase for a small business. Not sure how sustainable this will be for many organizations.
What problems is the product solving and how is that benefiting you?
Smartsheet is used in a variety of ways throughout our organization. It has helped us solve for data submission from staff, automation of follow up tasks, task tracking and a variety of other functions as well.
AV Project Manager
What do you like best about the product?
i enjoy using smartsheets for project prep and scheduling for our business. it allows flexibility in out schedule but also shows our requirements.
What do you dislike about the product?
i would like a place to add logos for my company as well as the end customer for professional touch
What problems is the product solving and how is that benefiting you?
task management
Powerful tool for managing projects, programs and portfolios.
What do you like best about the product?
I like how easy Smartsheet makes it to track and assess the health of many projects in one location. Because of Smartsheet's ability to easily integrate within it's own system, it is easy to connect projects into a program or portfolio level. The customization of dashboards and reports makes it easy to create artifacts for various different stakeholders, and capture and visualize the data in a user-friendly way.
My whole team uses Smartsheet daily, and onboarding them is easy due to Smartsheet easily implementing custom solutions. Customer support helps with these custom implementations greatly.
My whole team uses Smartsheet daily, and onboarding them is easy due to Smartsheet easily implementing custom solutions. Customer support helps with these custom implementations greatly.
What do you dislike about the product?
Smartsheet has it's limitations. I think there are some gaps that can exist when using or administering Smartsheet. One thing that has continuously caused pain points is the lack of ability to use dates that are the output of an equation for gantt charting and scheduling.
Another pain point is the difficulty to integrate other services into Smartsheet. My team has struggled a lot to automate tying PDF reports exported from QuickBooks into sheets on Smartsheet. Ideally, Smartsheet would be the holistic solution to all of our project management needs, but beacuse of gaps in Smartsheet capabilities, we have to have multiple services to get the job done.
Another pain point is the difficulty to integrate other services into Smartsheet. My team has struggled a lot to automate tying PDF reports exported from QuickBooks into sheets on Smartsheet. Ideally, Smartsheet would be the holistic solution to all of our project management needs, but beacuse of gaps in Smartsheet capabilities, we have to have multiple services to get the job done.
What problems is the product solving and how is that benefiting you?
Smartsheet solves the problem of consistant collaboration. Previous to using Smartsheet, project managers would track their projects independently. Being able to see the company's portfolio at a glance greatly helps in making strategic decisions at the higher level.
Well designed software. Easy to use
What do you like best about the product?
Very good introduction and tutorials make it beginner friendly
What do you dislike about the product?
Smartsheet integrates with only a limited number of third-party tools and services
What problems is the product solving and how is that benefiting you?
Getting a quick first draft and overview of a timeschedule for a project
Smartsheet Review
What do you like best about the product?
Makes tracking thing easy, I like that I can create automation.
What do you dislike about the product?
Its great if everyone one is into using the system, but is hard when your user adoption is low. Lots of people would rather just use excel.
What problems is the product solving and how is that benefiting you?
It allows multiple users to collaborate on projects. It also allows us to automate tasks and remind us on very administratively burdensome tasks.
I enjoy using Smartsheets
What do you like best about the product?
My faviorite thing about smartsheets is the report tracking and dashboards.
What do you dislike about the product?
I want a trend line on the line charts and the scatter charts. It is difficult to ensure that the orientation is correct as far as which data needs to be in the columns vs the rows, but I know that is somewhat essential to the tracking that I do appreciate.
What problems is the product solving and how is that benefiting you?
We're able to essentially create our own databases for things which has really convenient.
Managed the Smartsheet Inventories for Reports Tracking for 72 Countries
What do you like best about the product?
Smartsheet proved to be a versatile and powerful project management and work collaboration tool for our BI Team. It combined the familiarity of spreadsheets with robust project management capabilities. It helped our teams plan, track, automate, and report on work, making it suitable for a wide range of applications from project management to customer relationship management (CRM).
Best:
Highly Customizable: Smartsheet offered extensive customization options, allowed us to tailor to our needs. We tracked reports across 72 countries and collaborated on Smartsheet across 5 regions across the globe.
Multiple Views: We viewed our report inventory, including grid, Gantt chart, card, and calendar views, which enhanced flexibility and usability among our team members.
Powerful Analytics and Reporting: Smartsheet provided robust analytics and reporting tools, enabled us to gain insights and make data-driven decisions.
Collaboration Features: The platform includes a variety of collaboration tools, which facilitated teamwork and communication across cross country teams.
Data Protection: Smartsheet ensured robust data protection and compliance, making it a secure choice for businesses.
Best:
Highly Customizable: Smartsheet offered extensive customization options, allowed us to tailor to our needs. We tracked reports across 72 countries and collaborated on Smartsheet across 5 regions across the globe.
Multiple Views: We viewed our report inventory, including grid, Gantt chart, card, and calendar views, which enhanced flexibility and usability among our team members.
Powerful Analytics and Reporting: Smartsheet provided robust analytics and reporting tools, enabled us to gain insights and make data-driven decisions.
Collaboration Features: The platform includes a variety of collaboration tools, which facilitated teamwork and communication across cross country teams.
Data Protection: Smartsheet ensured robust data protection and compliance, making it a secure choice for businesses.
What do you dislike about the product?
Smartsheet is a dynamic and powerful tool that offers extensive customization and robust project management capabilities. While it has a steep learning curve and higher pricing, its versatility and comprehensive features make it a valuable asset for teams looking to enhance their productivity and collaboration.
What problems is the product solving and how is that benefiting you?
The platform includes a variety of collaboration tools, such as content management and shared workspaces, which facilitate teamwork and communication among the cross-country teams.
Intuitive, collaborative software
What do you like best about the product?
Smartsheet allows my team of 100+ coworkers, colleagues, and clients to access and edit information in real time. Once you get the hang of it and understand the features available to use, the flow and set up of each sheet, dashboard, workspace, etc. feels really intuitive. I use the software every day in my work and rarely encounter glitches or a desire for an additional feature.
What do you dislike about the product?
Smartsheet does take some time to get onboarded to and get used to. Once you're up and running, it's a great tool to leverage, but getting there can be a little time consuming. Sometimes the large volume of features can feel overwhelming and I worry that I am not using all of the tools/features available to me.
What problems is the product solving and how is that benefiting you?
Smartsheet is allowing me to keep track of all of my projects (and their statuses) in one place. I have a report that is generated for me on a timeframe that I have chosen for project updates. I can have colleagues and clients collaborate in their appropriate workspaces and not have to manage 4+ systems to download, upload, catalogue, etc.
Feedback on smartsheet
What do you like best about the product?
Easy to use
I like the notification function
I like the notification function
What do you dislike about the product?
The event invitation form is not adjustable o resizeable, so it doesn't give me the flexibility to create my own form shapes.
What problems is the product solving and how is that benefiting you?
Easy to monitor all the inputs done by stakeholders.
Collaboration Made Easy
What do you like best about the product?
I love that I can cross team collaborate within Smartsheets with workspaces, sheets, and more.
What do you dislike about the product?
I would like more customization within the Forms feature.
What problems is the product solving and how is that benefiting you?
Consolidation of data, ease of sharing that data, and assessing trends.
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