Smartsheet
SmartsheetExternal reviews
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Organized, professional
What do you like best about the product?
Smartsheet forms, and the ability to use with people that do not have an account.
What do you dislike about the product?
Notifications don't always work, need an option to integrate with other management software.
What problems is the product solving and how is that benefiting you?
Streamlining benefits/ terminations for a large # of employees.
Powerful collaboration and project management tool
What do you like best about the product?
Real-time collaboration (Multiple users can edit sheets simultaneously. Comments, attachments, mentions and a detailed change history keep things organized. The no code automation provides for a low barrier of entry into setting up timesaving workflows. The dashboards and charts / calendar views provide a great visualization into the data and allow us to build realtime KPI's into project status. The form based data collection makes it easy to process user requests that directly trigger certain workflows without needing any specialized tools.
What do you dislike about the product?
The sheets do not provide tabs (like you have in Excel). You'd have to link different sheets together to join data.
The pricing can rack up when the team that requires premium features expands.
The pricing can rack up when the team that requires premium features expands.
What problems is the product solving and how is that benefiting you?
We're using it as a source of truth for infrastructure automation initiatives. We also rely on Smartsheet to manage new projects that involve a larger number of team members. It's a great tool to provide visibility into the progress made, keep track of tasks, maintain a calendar of things to do and project milestones, etc. We love the workflows in Smartsheet as well to assist with end user requests and tie Smartsheet into our CI/CD pipeline.
An intuitive tool with some frustrating quirks
What do you like best about the product?
It’s really intuitive and easier to use than Excel. The automation is a great tool
What do you dislike about the product?
There are some obvious things you can do on excel that you can’t do on smart sheet e.g. move rows or create sub columns
What problems is the product solving and how is that benefiting you?
It’s helping us to stay on top of actions with the automation
Game Changer for our Team! Rating: 8/10
What do you like best about the product?
Gantt Charts: These provide a clear visual timeline of our projects, making it easy to track progress and deadlines.
Automated Alerts and Reminders: These help ensure that no task falls through the cracks, keeping everyone on the same page.
Automated Alerts and Reminders: These help ensure that no task falls through the cracks, keeping everyone on the same page.
What do you dislike about the product?
Loading Large Sheets: There can be occasional lag when loading large sheets, which can be frustrating during busy periods.
Missing features are requested, but I never hear follow-up on these suggestions. Things like a =RANDOM number function that excel has. I know this is available in Bridge, but I'd like it in grid/table view.
Missing features are requested, but I never hear follow-up on these suggestions. Things like a =RANDOM number function that excel has. I know this is available in Bridge, but I'd like it in grid/table view.
What problems is the product solving and how is that benefiting you?
At our company, we use Smartsheet to monitor and streamline our hiring process. The platform allows us to track candidate progress, schedule interviews, and manage onboarding tasks efficiently. This has greatly improved our ability to match the right talent with the right roles, ensuring a smooth and effective hiring process.
Review of Smartsheets in Procurement Function
What do you like best about the product?
I liked how easy they are to set up and use. The workflows and automation helped me to get very creative and it is set and forget now.
What do you dislike about the product?
I found it hard to not get too complicated at time with the sheets. There are a few areas that could function more smoothly like with attachments and dashboards
What problems is the product solving and how is that benefiting you?
Central point of contact for our sourcing team and the work we do
Happy Business Customer
What do you like best about the product?
East of collaborating and sharing information with internal and external shareholders alike.
What do you dislike about the product?
Having been a lifetime Excel user, it functions similarly but there are constantly things that I can't find that Excel did. However, not sure this is 100% a bad thing as each is built on a different use case. Excel has been bastardized in many ways to be what Smartsheet is intended to do.
What problems is the product solving and how is that benefiting you?
Ease of sharing a lot of information with multiple stakeholders and giving us a mechanism to collaborate on that information. Also, driving accountability through cell level tracking on changes is a key benefit to me.
Smartsheet Review
What do you like best about the product?
Ease of working with a team; features that are frequently updated; ability to create refined dashboards.
What do you dislike about the product?
It's difficult to purchase individual licenses.
What problems is the product solving and how is that benefiting you?
Streamlining a lot of processes with automation and notifications to ensure that tasks are completed and that data is standardized across different tools and platforms.
Smartsheet has made it easier for me to create intuitive spreadsheets.
What do you like best about the product?
The ability to set columns to a specific data type that display well and actions that can be taken on each row such as comments and notifications. This makes it easier to track the importance of the data without disrupting the structure.
What do you dislike about the product?
When setting the type for the columns, there may be a time I would like to set a specific datatype for a cell. This didn't seem possible or was not easily accessible.
What problems is the product solving and how is that benefiting you?
Smartsheet has allowed me to get a broad picture of what my projects look like without changing the small details. Sheets are easy to view and the ability to add gantt charts is something I have not had previously. Data is easy to present without the added overhead of programming in other systems. Sometimes I need a quick solution to create a project overview and Smartsheet does the job.
Makes great dashboards
What do you like best about the product?
I like that it can compile all my data to make great dashboards that are very user friendly.
What do you dislike about the product?
It takes a bit of a learning curve to get up to speed on the software.
What problems is the product solving and how is that benefiting you?
Keeping track of timelines on multiple projects.
Happy Smartsheet user
What do you like best about the product?
My company uses Smartsheet for several different reasons. It is user friendly.
What do you dislike about the product?
Not many things that I dislike about Smartsheet.
What problems is the product solving and how is that benefiting you?
Documenting and keeping track of tasks.
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