Smartsheet
SmartsheetExternal reviews
10,017 reviews
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Cleaner and quicker than Excel, but with fewer features
What do you like best about the product?
Collaborating with other users has been far easier than with other platforms. As opposed to other spreadsheets, Smartsheets makes it quick and simple to share changes and updates to co-authored documents on a web based platform.
I also value the data I can store in the background (attachments). I can use sheets to document legacy data that would otherwise need to be referenced and stored in different data storage locations (cloud, local, etc.). The ability to recall that data quickly is a huge time saver.
I also value the data I can store in the background (attachments). I can use sheets to document legacy data that would otherwise need to be referenced and stored in different data storage locations (cloud, local, etc.). The ability to recall that data quickly is a huge time saver.
What do you dislike about the product?
I would really like the addition of pages to individual sheets. As the documents grow, they can start to get pretty bloated. Being able to seperate out sections of data to different pages on the same document would help maintain document grownth.
What problems is the product solving and how is that benefiting you?
I work in industrial automation. The meta data for different operations and systems is constantly changing and evolving. I use Smartsheets to create live, up to date documents that can quickly be editied with changes made day to day.
Good. Wish it was Great
What do you like best about the product?
I like the fact that its based on a spreadsheet like design and helps in creating spaces where teams can collaborate and assign tasks and actions to. I like the fact that it has multiple integrations that can help in bringing in data.
What do you dislike about the product?
I find it slower in comparision to working with Excel and PowerQuery/ PopwerBI
I think I can work faster with excel with formulas as compared to smartsheet. For me, smartsheet is reserved more if I just want to create a basic tracking log and share it with other people. I still need to figure out the "smart" in smartsheet. For any advanced data handling etc, I have to move over to excel or powerquery.
I think I can work faster with excel with formulas as compared to smartsheet. For me, smartsheet is reserved more if I just want to create a basic tracking log and share it with other people. I still need to figure out the "smart" in smartsheet. For any advanced data handling etc, I have to move over to excel or powerquery.
What problems is the product solving and how is that benefiting you?
Allows basic spreadsheets to be created, and shared with teams, create spaces specific to tasks.
Two-year daily user of Smartsheet.
What do you like best about the product?
User Friendly
Automation Capabilities
Dashboard Functions and collaboration of information pulled from multiple sheets and workflows
Smartsheet makes it easy to manage a large project with various moving pieces as well as being able to pull a quick report on the project as a whole or on a specific aspect of the project.
Automation Capabilities
Dashboard Functions and collaboration of information pulled from multiple sheets and workflows
Smartsheet makes it easy to manage a large project with various moving pieces as well as being able to pull a quick report on the project as a whole or on a specific aspect of the project.
What do you dislike about the product?
More features are needed in Forms, changing fonts, and font sizes throughout the form, collecting information from the form such as who submitted instead of just # of submissions, an Outlook calendar feature where if using a form for an appointment/event, it can easily be added to a calendar for the person submitting the form, easier way to change the logo on the form and in general, the graphics side of smartsheet is hard to use.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving a major efficiency problem in our department. Since using Smartsheet, we can process grant requests, send approvals to our procurement department, collect data from approved grant applications into a dashboard, and then use all of this information in a monthly report and an annual report. Smartsheet has also helped us establish a database for our volunteer program. We can send out volunteer opportunities and track who is attending and how often the volunteer and pull all of this information into a dashboard and/or report.
Smartsheet is effective but not always intuitive
What do you like best about the product?
I like the ability to design effective, clean surveys and quickly view the results in spreadsheet form. This functionality makes it easy to collaborate with others on survey management.
What do you dislike about the product?
I do not always find that smartsheet is intuitive for survey design. I like to make likert scale style questions, which can be done in smartsheet via multiple choice, but it is not as intuitive for the user. I prefer Survey Monkey's ability to create a 5 or 7 point likert scale question with clear descriptors for each option. Additionally I think the label vs. question title functionality is confusing. I would prefer that the survey by default show the entire question as the column header. Additionally, I like to create forced ranking questions in surveys, which is not possible in Smartsheets.
What problems is the product solving and how is that benefiting you?
I primarily use Smartsheet for surveys. The problem I'm trying to solve is how do I solicit feedback from a group and aggregate the results in one location that can be easily shared with other collaborators. Smartsheet is effective for surveys and I like the fact that it seamlessly integrates a form and sheet to easily view survey results.
A great workflow system, but still room for improvement in terms of functionality
What do you like best about the product?
Our unit uses Smartsheet for a number of different purposes ranging from requesting and approving purchases to maintaining our up to date chart of accounts and internal grants. Setting up the workflows is user friendly and creating/managing forms also has worked really well for us.
What do you dislike about the product?
Smartsheet is missing some of the user-friendliness of Excel and there isn't always a way of duplicating formulas between the two. Luckily, people in the forums can be very helpful in terms of troubleshooting how to get similar results.
What problems is the product solving and how is that benefiting you?
Smartsheet is expediting the way we request and receive approvals. Instead of having paper going back and forth between buildings and employees, we record proper approvals and maintain record retention for audit purposes. Cell history and the email approval system have both been great.
Ran into bugs
What do you like best about the product?
I like the ability to be able to proof items. I like having tracking and templates for quick creation of projects.
What do you dislike about the product?
There seem to be a bunch of bugs still. Often time I am unable to tag the correct people. Sometimes the person's name doesn't show up as being taggable. There is also no option to untag a person in the review process in case they were incorrectly tagged or no longer needed to be tagged on a proof. I recall a tab that showed proof request but that seems to have been removed also.
What problems is the product solving and how is that benefiting you?
Smartsheet allows us to assign all the different tasks that are involved in an advertising campaign. Smartsheet helps keep track of all the different moving parts.
Good product, but not for Project Managers
What do you like best about the product?
It is intuitive, it rolls up well.
handy as it is not a software and easy to acces and share link as well as add members to a project (in my case as project manager)
handy as it is not a software and easy to acces and share link as well as add members to a project (in my case as project manager)
What do you dislike about the product?
Too static. Sometimes there are no options.
When creating a dashboard. Can't change colors or pies or bars. widgets and fonts are very limited.
Also too many steps for a simple dashboard, it could be great to get figures directly from the main project plan, instead of having to create reports for each one (or almost) of the widgets to be included in it.
When creating a dashboard. Can't change colors or pies or bars. widgets and fonts are very limited.
Also too many steps for a simple dashboard, it could be great to get figures directly from the main project plan, instead of having to create reports for each one (or almost) of the widgets to be included in it.
What problems is the product solving and how is that benefiting you?
i use it to monitor the process of our projects.
Honestly, it has improved, BUT is is not a Project Management tool. Gant charts are horrible to visualize. it is not flexible
Details can't really be included as it would created a never ending sheet
But keeping it simple hepls other stakeholders to know where we stand with the reviewed project
Honestly, it has improved, BUT is is not a Project Management tool. Gant charts are horrible to visualize. it is not flexible
Details can't really be included as it would created a never ending sheet
But keeping it simple hepls other stakeholders to know where we stand with the reviewed project
Easy to use and great for collaboration
What do you like best about the product?
My favorite thing about Smartsheet is how it is easy to use and share amongst our team to ensure for efficient collaboration and tracking of workflow. I am a big Excel user, but switching to Smartsheet has been helpful and even has a function to export to Excel.
What do you dislike about the product?
The only downside I can think of is the formulas are a little confusing to use at first, and the overall UI seems a bit outdated, so I would like to see improvements in this area.
What problems is the product solving and how is that benefiting you?
It is helping me track our PR features and have this document live in an area that the entire team and management can access if they need. We also track and update our team KPIs, and I like this because we can add comments on whats going on and expand a bit more on each item.
Smartsheet- Project Management Tool
What do you like best about the product?
The thing that is most helpful about smartsheet is being able to collaborate in one place and integrate with other sheets with ease allowing me to provide metrics and figures for my team to take action on.
What do you dislike about the product?
One thing that I dislike about smartsheet is the different structure where I am unable to have tabs like excel as well as not having date fields that would allow me to incorporate times. With training coordination, we need to have that availablee.
What problems is the product solving and how is that benefiting you?
I manage a team that works on a project that requires a lot of flexibility. We have several different areas of focus that truly cause issues with focus and making sure we meet deadlines. By creating a dashboard, I was able to effectively manage all my team's task without scrambling as much.
Has all the basic project management functions, but more could be added
What do you like best about the product?
Smartsheet makes it very easy to set up timelines, predecessors, baselines, etc, when starting work. It is easy to keep up with if you put in the time at the beginning. The automation for reminders are also very easy to set up/
What do you dislike about the product?
The gantt charts are hard to read
Reports don't automatically pull in the task or header unless a box is checked
Templates should be able to be edited
The emails could be formatted better
If something is marked "complete" the percent complete column should automatically update.
Reports don't automatically pull in the task or header unless a box is checked
Templates should be able to be edited
The emails could be formatted better
If something is marked "complete" the percent complete column should automatically update.
What problems is the product solving and how is that benefiting you?
Visibility in timelines is key. It is nice to separate by department for all work that needs to be done. We also like using the automated reminders that smartsheet has for our team.
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