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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

Smartsheet has a lot of potential, but sometimes can have few limitations

  • March 13, 2025
  • Review provided by G2

What do you like best about the product?
I like the automation and workflow rules, they are a powerful tool for me, today.
What do you dislike about the product?
I have an issue with smarthsheet, I use a tool called "caffeine.exe", it means that, every minute it will emulate a "click" on my screen, because I can't configure the automatic lock screen, this helps me to deal with the setting, but means that very often I loose data on smartsheet, because when I click on cell, and click on another, it deletes the content of the cell.

This is annoying and risky, because I lost data that I couldn't revert several times
What problems is the product solving and how is that benefiting you?
It makes possible for me to create action plans, this type of project needs reminders, owners, periodic updated, the timeline (gannt) feature is great, all these aspects helps me to deliver what needs to be done with few clicka


    Wholesale

Long time user (~10 years) generally positive with a few improvment suggestions

  • March 13, 2025
  • Review provided by G2

What do you like best about the product?
Ability to add attachments and discussions to rows, row indentation
What do you dislike about the product?
inability to export sheets with images embedded.
What problems is the product solving and how is that benefiting you?
We use to manage development of sample products. working with production teams in asia


    Diego Maria N.

Smartsheet: tool for work collaboration and not only

  • March 13, 2025
  • Review provided by G2

What do you like best about the product?
I think that smartsheet is a very functional collaboration tool, it is easy to use and the courses they provide allow you to fully understand its capabilities. It is also easy to implement due to its compatibility with various well-known and used platforms. It allows you to do many things, but mainly project management and work collaboration. The automations it provides allow you to significantly simplify your work, save time and avoid errors or oversights.
What do you dislike about the product?
Some of the things I would change are about the dashboard graphics, too simple for my taste. Also the Customer service, is quick to respond and take charge of the requests, but they are slow to solve the problems that are highlighted to them.
What problems is the product solving and how is that benefiting you?
As I mentioned, Smartsheet, in addition to being a tool that allows you to track project phases, progress, RAID, programming automations in a low-no code way, it is possible to send approval or update requests that, in addition to automatically managing these actions, freeing me from having to do them manually, allow those who receive them to directly fill out project sheets without having to enter Smartsheet. If we talk about premium apps, control centers and resource managers, we enter another world. With CC it is possible to automatically create project templates that inherit all the necessary information from a simple intake sheet; RM allows you to manage resources and see the workload they have day by day, and much more. In short, it is thought out rather well and certainly helps in everyday work.


    Felix C.

Keeping Smart

  • March 12, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet effectively organizes company content and offers excellent visualization. It serves as a valuable tool for problem-solving, communication, project management, and tracking continuous improvement ideas. I also appreciate all its features
What do you dislike about the product?
t can be frustrating to repeatedly hide multiple columns after making changes. That said, there isn’t much I dislike about Smartsheet—its limitations arise mainly when dealing with highly specific documents tailored to niche projects
What problems is the product solving and how is that benefiting you?
Keeps projects and social media content very organised


    Non-Profit Organization Management

Great Project Management Tool

  • March 12, 2025
  • Review provided by G2

What do you like best about the product?
We use it every day to manage our annual projects, tasks, events, and multi-department events. Each employee is assigned as either an event owner or participant, which further enables employees to see how they all play a role in organizational success.

We also use it for surveys. The form builder is easy to use and you can create logic questions that allow you to cover all types of questions.

I also like the Dashboard feature. We have multiple dashboards in our organization that houses critical information that can all be found in one place. This has replaced our would-be intranet.
What do you dislike about the product?
One significant drawback is the lack of built-in analysis tools for surveys. Manual review and analysis is required for survey results, which can be lengthy and time-consuming.

In regards to dashboards, documents you want to add have to be in one drive or some other cloud app. It cannot be local to your device, which can be frustrating.
What problems is the product solving and how is that benefiting you?
Project management and organization of thousands of action items annually.


    Lauren B.

Smartsheet keeps me organized!

  • March 12, 2025
  • Review provided by G2

What do you like best about the product?
I like being able to assign due dates and reminder emails to keep me on track at work. With the amount that I'm juggling sometimes it's hard to keep track.
What do you dislike about the product?
I wish it would be more integral with Outlook. Maybe it has this feature and I don't know about it. Instead of receiving emails of when something is due, it would be nice to be able to already have that integrated in my calendar instead of looking in two different places.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me keep my to dos in the office straight. Without Smartsheet I would be terrible at tracking.


    Joseph C.

Powerful Suite of Resources for Wide Range of Use Cases

  • March 12, 2025
  • Review provided by G2

What do you like best about the product?
The on-line shared nature of the smartsheet with active updates by all users accessing the sheet
What do you dislike about the product?
consumption license model requires all organization users to be licensed.
What problems is the product solving and how is that benefiting you?
Constant Customer Contact during Project delivery process.
Task lists for project delivery process.
Automated collection of data from connections to other systems into the project program documentation.
Automated Customer Dashboards by project.


    Marketing and Advertising

New User to Smartsheet

  • March 12, 2025
  • Review provided by G2

What do you like best about the product?
I enjoy how easy it is to submit my time requests as well as pulling reports.
What do you dislike about the product?
At first it was a bit confusing to navigate the site and figure out what features we have and can use.
What problems is the product solving and how is that benefiting you?
N/A


    Jules P.

Smartsheet Product Review

  • March 12, 2025
  • Review provided by G2

What do you like best about the product?
One of the things I love most about working in Smartsheet is the automation feature: I can have myself or my colleagues alerted on a schedule. One of my sheets has an automation that alerts my department every Monday at 10:00AM. I think it's fantastic for productivity and task awareness.
What do you dislike about the product?
One of the things I dislike about Smartsheet is actually when creating a form: the primary field layout. When I'm creating a form/survey, I don't like that the main question that generates the survey HAS to be text/number, and can't be a dropdown or other type of field.
What problems is the product solving and how is that benefiting you?
Smartsheet has been incredibly helpful in creating a seamless automated task queue for workflow purposes. We have a variety of document filing and upload tasks that need to be delegated, and the task queues we are able to set up in Smartsheet ensure it is impossible for tasks to be missed. Prior to using Smartsheet, this was a problem for our business!


    Hospitality

Versatile software. Great for lots of uses

  • March 12, 2025
  • Review provided by G2

What do you like best about the product?
Lots of different uses. I have created travel calendars, event registration, surveys and more. Lots of templates and video tutorials available.
What do you dislike about the product?
There is a little bit of a learning curve. Not always as intuitive as you would like it to be. But I find the videos very easy to follow.
What problems is the product solving and how is that benefiting you?
Alternative to Excel.