Smartsheet
SmartsheetExternal reviews
10,017 reviews
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This will be your favorite platform!
What do you like best about the product?
The automation and functions you can add to reduce your work load
What do you dislike about the product?
Dashboards are difficult to be built from grid sheets. I am still trying to figure it out.
What problems is the product solving and how is that benefiting you?
The main problem in my role is task management, due to the high volume of actions, people and frequent changes in the industry.
Smartsheet helped the team to track assigned tasks, with automated reminders.
Smartsheet helped the team to track assigned tasks, with automated reminders.
Smartsheet provides seamless communication between me and customer.
What do you like best about the product?
The program-ability. I am able to set up automations using smartsheet which saves effort of manual updates.
What do you dislike about the product?
sometimes when the sheet gets big it gets slow.
especially when I'm trying to add attachment to it.
especially when I'm trying to add attachment to it.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to communicate with customer on a live platform. which allows me to avoid massive amount of email exchange.
Helpful for Project Management
What do you like best about the product?
Automated reports, parent/child relationships, ability to share information.
What do you dislike about the product?
It can be a little tricky to learn how to use advanced features.
What problems is the product solving and how is that benefiting you?
Assigning tasks, watching progress, identifying lagging tasks
Smartsheet is a great tool with a lot of customization options
What do you like best about the product?
Smartsheet is a great collaboration and knowledge management tool that blends Excel-like functionality with cloud-based storage. I like that there are many templates to quickly onboard projects based on differing needs. Permissions allow for my team members to access only what they need. It can be difficult to learn more complex formulas as they tend to differ somewhat from their Excel-inspired counterparts. However there are plenty of help articles and forums to help with more complex issues. There are also plenty of automation options to help with workflows and data management.
What do you dislike about the product?
Although there are many dashboards to choose from for reporting, they often are difficult to tailor or edit to display the exact information from a given sheet especially if there needs to be any transforming of the data. Similarly templates are good starting points, however if you wanted to thoroughly customize sheets, often it would be better to start from scratch. These complaints are pretty niche however and I have found that most of my project management needs have been met with Smartsheet.
What problems is the product solving and how is that benefiting you?
Smartsheet helps with reporting, earned value management data, and task management through its collaborative tools and reminder functionality.
Project Manager using Smartsheet
What do you like best about the product?
Smartsheet offers tons of useful templates that can be used for many purposes. The PMO (Project Management Office) template is especially useful for my role.
What do you dislike about the product?
There is a learning curve for some of the more advanced features. I found several helpful Youtube videos on how to get up to speed on them.
What problems is the product solving and how is that benefiting you?
Helping me construct and communicate schedules to the rest of my organization.
Great for Project Management
What do you like best about the product?
I like the graphics, the options for "column type," and the accessibility of forms to the public for use without an account.
What do you dislike about the product?
Linking items to the dashboard can be tricky. I always have to look for a reference to remind myself how to link a sheet to the dashboard because it requires a metric to be made before it can be displayed.
What problems is the product solving and how is that benefiting you?
Smartsheet keeps the many moving parts of my project organized. My project requires approval and constant feedback from many different people, and Smartsheet allows me to keep track of approval and feedback seamlessly.
Straightforward and functional!
What do you like best about the product?
I like the different ways you can view information; grid or calendar view are what I use most often, and it's helpful to see deadlines displayed in both ways.
What do you dislike about the product?
We are having issues getting external members to use the smartsheet. They think a lot of the proofing notifications look like spam, so they tend to ignore requests for proof reviews.
What problems is the product solving and how is that benefiting you?
Smartsheet solves a lot of deadline issues our team previously had. We struggled with keeping on schedule because we had multiple deadlines within one project that was hard to keep organized without a project management tool.
The Right Tool for Our Organization
What do you like best about the product?
We have been using Smartsheet at my organization for several years now. It is exactly the right tool to help us stay on track with projects, work collaboratively, and increase reliability and efficiency.
What do you dislike about the product?
I just wish I had more time to learn how to use the tool even more effectively.
What problems is the product solving and how is that benefiting you?
Helps us keep track across many projects; makes reporting key metrics easy; helps with task management.
Really good product
What do you like best about the product?
I really like how I can build in workflows with Smartsheets. It combines workflows with other users with the excel features that I like.
What do you dislike about the product?
It's a learning curve to figure out its usage.
What problems is the product solving and how is that benefiting you?
I often have data that I have to have various actors act on. Sometimes these are distinct users so I really like the ability to engage a workflow to reach out to users. I also like the field options that I can build logic on. One of our major projects is a purchasing program for hardware. I have also had to do phased projects and smartsheets allows tracking of phases for a myriad of users.
good experience using smartsheet, it has allowed multiple teams to collaborate effectively
What do you like best about the product?
team collaboration and the ability to set alerts for accountability.
What do you dislike about the product?
That there is no ability or use of tabs.
What problems is the product solving and how is that benefiting you?
visibility amung teams, we are also using is as a form set to help with workflow challenges from sales into our operations environment.
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