Smartsheet
SmartsheetExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Sales Manager
What do you like best about the product?
Basic functionality of smartsheet is why we like it... shareable
What do you dislike about the product?
Its pretty great. Not a have on the cost of the system
What problems is the product solving and how is that benefiting you?
Allows us to communicate changes on project with ease
A whole lot of possibilities with a big room for improvements
What do you like best about the product?
Ease of use - Smartsheet is a best tool for people new into programming. Without any coding knowledge you can do a lot of things that are impossible in tools like google sheet. Ease of implementation - To do basic workflows in Smartsheet you only need to know english and take few hours time for trainings.
Frequency of use - I use it a lot for many different reasons. Holiday tracker with google calendar connector, Feeding DOMO with KPI data, Tracker for material creation, timelines, project management. Basically most of the time in work I'm using smartsheet.
Frequency of use - I use it a lot for many different reasons. Holiday tracker with google calendar connector, Feeding DOMO with KPI data, Tracker for material creation, timelines, project management. Basically most of the time in work I'm using smartsheet.
What do you dislike about the product?
If you want to create advanced workflows in Smartsheet you need a lot of time to learn. Right now even after 3 years I don't think I learned every trick here. The difference is that Smartsheet is limitated in many ways, for example you can't actually write a macro here, you have limited amount of rows per file (google sheet or excel has a lot more). Creating dashboards and KPI's is also not so user friendly since since to create a chart that you want you need a backup file with "countif" formulas, which is not required in Google Studio or excel.
Customer Support is fast and if possible helpful yet in most of the times they are also hopeless for some questions like fe. exporting via DataShuttle from smartsheet to googlesheet with a googleSheet format.
Ease of integration is also a key point here since you actually cannot make workflow "copy workflow" for only few of the columns from the file. To do so you need to create 3 different datashuttles and is more a trick then a functionality.
Customer Support is fast and if possible helpful yet in most of the times they are also hopeless for some questions like fe. exporting via DataShuttle from smartsheet to googlesheet with a googleSheet format.
Ease of integration is also a key point here since you actually cannot make workflow "copy workflow" for only few of the columns from the file. To do so you need to create 3 different datashuttles and is more a trick then a functionality.
What problems is the product solving and how is that benefiting you?
It automates the tracking of data creation for new materials and automatically contacting people for update requests and many more.
It's making work faster and easier. It also helped me learn basics of programming and understand how the code should be written. Now learning python is gonna be easier than before.
Smartsheet is also going to be connected to another SAP tool we have and will check if data is fullfilled if not then will contact people to maintain the data immidiately based on deadlines that excludes weekends and bank holidays per country. I highly recommend working with Smartsheet but it's the tool that is still missing a few basic cappabilities which supposed to be there from the very beggining of the tool.
It's making work faster and easier. It also helped me learn basics of programming and understand how the code should be written. Now learning python is gonna be easier than before.
Smartsheet is also going to be connected to another SAP tool we have and will check if data is fullfilled if not then will contact people to maintain the data immidiately based on deadlines that excludes weekends and bank holidays per country. I highly recommend working with Smartsheet but it's the tool that is still missing a few basic cappabilities which supposed to be there from the very beggining of the tool.
flexible and collaborative project management tool
What do you like best about the product?
Supports multiple views like Grid (similar to Excel), Gantt, Card communly use in Kanban, and Calendar, allowing for flexible project management. The automated notifications help keep projects updated in real-time. Additionally, integration with tools like JIRA enhances task assignment and progress tracking, making workflows more efficient.
What do you dislike about the product?
Smartsheet requires an internet connection, there is not offline version; Learning Curve for beginners could be slow; The mobile version lacks functionality.
What problems is the product solving and how is that benefiting you?
Teams often face miscommunication, lost updates, and disorganized email threads.
Smartsheet allows real-time collaboration, mentions, file sharing, and automated notifications, keeping everyone aligned and reducing email overload.
Smartsheet allows real-time collaboration, mentions, file sharing, and automated notifications, keeping everyone aligned and reducing email overload.
Startup Operations
What do you like best about the product?
Smartsheets allows me to easily share work across multiple department including working with exterior clients.
What do you dislike about the product?
Cost per administrative user is slightly higher than other platforms
What problems is the product solving and how is that benefiting you?
Cross department and external clients access and updating projects as they progress
Easy and simple to use
What do you like best about the product?
We use smartsheet to track staff workloads and produces project programmes. it has been simple to use and effective solution for what we wanted needed. Staff using smartsheet have been able to pick it up and understand the use of it quickly.
What do you dislike about the product?
Nothing major has stood out so far during my experience. some small user interface issues have popped up. doing something is not as intuitive as it could be
What problems is the product solving and how is that benefiting you?
Helping keep track of various staff members workloads.
Smartsheet Use in Education
What do you like best about the product?
Large amount of information and data that can be viewed live and shared with colleagues.
What do you dislike about the product?
The inability to effectively scroll down and across the smartsheet easily.
What problems is the product solving and how is that benefiting you?
Ease of live information sharing and storage.
we use smart sheet to track data for our mental health business for utilization reports & trends.
What do you like best about the product?
creating and managing forms is very easy; I like the simplicity of the reports and how they can look very clean and easy to understand. Some errors are easy to fix on the backend such as if a staff submits a form with the wrong info.
What do you dislike about the product?
When our reports don't align with our EHR, it is very difficult to figure out where the problem is. Adjusting or fixing formulas seems hard than other fixes.
What problems is the product solving and how is that benefiting you?
It is a helpful tool to provide reports for utilization rates, patterns/trends in our services as well as tracking tasks.
Great Experience.
What do you like best about the product?
The best thing in the Smartsheet is Dashboard which helps you to Share information in efficient manner.
What do you dislike about the product?
Till now nothing i notice which i dislike.
What problems is the product solving and how is that benefiting you?
It helps to represent data in Graphical representation and by this customer is satisfied.
Project Manager - A Smartsheet user
What do you like best about the product?
The best thing about Smartsheet is its handy features that help add a lot of automation.
What do you dislike about the product?
The one thing it can improve on is faster Auto-saves.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving the important issue of keeping tasks up to date with ability to get notified if anything is missed.
Intuitive for process management
What do you like best about the product?
Great support documentation online for almost everything. Low barriers to entry, but sophisticated database-like features for the power user
What do you dislike about the product?
Permissions structure is strange-- even admins can't see all sheets
What problems is the product solving and how is that benefiting you?
Manages our process for developing education programs-- keeps track of details
showing 1,131 - 1,140