Smartsheet
SmartsheetExternal reviews
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I enjoy using Smartsheet
What do you like best about the product?
This is my first job using Smartsheet's, and I have definitely enjoyed it. We use it for so many different things.
What do you dislike about the product?
I can't really say I have something I dislike about it at all. It is easy to use, and something as a team we usually reach for.
What problems is the product solving and how is that benefiting you?
We use Smartsheet for so many different things. Whenever we are in a meeting, and we need to track something, we will always go for Smartsheet first. We all as a team collectively use it.
Great Project Tracking Tool
What do you like best about the product?
I love that it is a collaborative tool for managing ongoing projects with cross functional teams. Our meetings are streamlined when different teams are able to add and update tracked items. The tool is easy to use.
What do you dislike about the product?
The least helpful is not really a dislike, it takes time to learn how to attach documents, etc. but once you get used to the UI things run smoothly.
What problems is the product solving and how is that benefiting you?
Addressing cross team dependencies and blockers in one place. We use this as our source of truth.
Very useful and affordable tool
What do you like best about the product?
There are many features and functionality that I enjoy in Smartsheet.
1. The templates are amazing; these allows me to create project plans in minutes and include dashboards, so I don't have to manually create them
2. Assigning tasks and the notifications are very useful
3. We also use Smartsheet for collecting testing data - the ability to extract summary reports is one of my favourite tools.
4. Smartsheet is very user-friendly and intuitive. The training / instruction documents are also very comprehensive and helpful.
1. The templates are amazing; these allows me to create project plans in minutes and include dashboards, so I don't have to manually create them
2. Assigning tasks and the notifications are very useful
3. We also use Smartsheet for collecting testing data - the ability to extract summary reports is one of my favourite tools.
4. Smartsheet is very user-friendly and intuitive. The training / instruction documents are also very comprehensive and helpful.
What do you dislike about the product?
Management of documents is not the best, but perhaps that is because it was not meant to be.
What problems is the product solving and how is that benefiting you?
Smartsheet is my go-to project management tool, so as a Project Manager I rely heavily on Smartsheet. It is a single location where I can have my project plan, action log, risk register, leave tracker, requirements log and testing log. The ability to easily create dashboards, generate reports, assign task and manage notifications are very useful to me.
Smartsheet Review – A Game Changer
What do you like best about the product?
We have been using Smartsheet to manage our orders, and it has truly transformed the way we work. Before Smartsheet, we struggled with keeping track of everything, but now we have a clear and structured overview that ensures nothing gets lost.
Smartsheet is an integral part of our daily operations, and we couldn’t be happier with how it helps us stay organized. The platform is user-friendly, flexible, and incredibly effective in streamlining our processes. It has not only improved efficiency but also given us better control and transparency across all our tasks.
We highly recommend Smartsheet to any business looking for a powerful tool to enhance workflow management. It has exceeded our expectations in every way!
Smartsheet is an integral part of our daily operations, and we couldn’t be happier with how it helps us stay organized. The platform is user-friendly, flexible, and incredibly effective in streamlining our processes. It has not only improved efficiency but also given us better control and transparency across all our tasks.
We highly recommend Smartsheet to any business looking for a powerful tool to enhance workflow management. It has exceeded our expectations in every way!
What do you dislike about the product?
One area where we see room for improvement is resource management. A more advanced and intuitive way to schedule and allocate resources would make Smartsheet even more valuable for our business. If this functionality were enhanced, it would truly be the perfect all-in-one solution for us.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us solve the challenge of keeping track of our orders and ensuring transparency across our workflow. Before using Smartsheet, we lacked a structured overview, which sometimes led to inefficiencies and missed details. Now, with Smartsheet, we have a centralized system where we can easily monitor progress, assign tasks, and collaborate efficiently. This has significantly improved our organization, reduced errors, and saved us valuable time. The ability to customize workflows to fit our needs has been a major benefit, making our operations smoother and more reliable
Mostly as a Smartsheet Admin looking for a good backup solution for the application.
What do you like best about the product?
Has lots of templates/workapps to help get new users started. There's also a good amount of content online and at Smartsheet to help with learning.
What do you dislike about the product?
I have not had a good experience with customer support. They have been extremely slow to respond to issues that appear to be fairly common and simple.
The deficiencies in the API where it applies to being able to backup dashboards, reports and formulas. This has been on their roadmap to implement for over 2 years and still not progress.
The deficiencies in the API where it applies to being able to backup dashboards, reports and formulas. This has been on their roadmap to implement for over 2 years and still not progress.
What problems is the product solving and how is that benefiting you?
Using it to help us manage resource allocations, project status updates, and product evaluations.
We implemented in one department and have now expanded use in 4 more departments in over a year
What do you like best about the product?
The useful collection of data has decreased the number of hard paper records.
What do you dislike about the product?
It's pretty difficult initially to become familiar with. I would have liked an interactive course to learn how to use the tools of the systems capacity so I know in and out how to make the correct edits instead of always having to articulate what we want changed or tweaked and wait on someone else to make the changes.
What problems is the product solving and how is that benefiting you?
Tracking workflow of each technician which is increasing productivity & accountability of each individual.
We have more accurate records of work performed that can easily be searched if needed.
Minimizing the amount of mistakes or missed items for jobs.
We have more accurate records of work performed that can easily be searched if needed.
Minimizing the amount of mistakes or missed items for jobs.
SmartSheet
What do you like best about the product?
Smartsheet helps me keep my projects organized and easy to find each one.
What do you dislike about the product?
Honestly nothing at the moment it runs smooth.
What problems is the product solving and how is that benefiting you?
Keeping my co-workers aware of when there are updates to the project.
Fast and Easy to use for high level project management
What do you like best about the product?
It's fast. I've tried Asana, Monday, Jira, and their interfaces are very slow. With Smartsheet I'm able to quickly input tasks and dates and set dependencies easily. The spreadsheet type input makes it easy to brainstorm with the rest of my team (or even with clients in Excel) and just paste into Smartsheet. It's our standard tool for Gantts and we use it often.
The formula options are also great.
The formula options are also great.
What do you dislike about the product?
It's a bit difficult to link all sheets to get a high level overview. Sometimes I have to individually update the resource management for each sheet. The menu options change between Grid and Gantt, so it adds extra clicks. 10,000 feet would be great, but it's an expensive add on, same with the Jira add-on. The Gantt view zoom settings are not quite as flexible.
What problems is the product solving and how is that benefiting you?
Gantting mainly. It also helps map out resourcing by using some formulas.
Awesome platform for building schedules
What do you like best about the product?
Automation for scheduling. It makes it easy to make a change to the schedule and move all the other dates in the future move as well.
What do you dislike about the product?
I havent used it for everything but for my schedules it is a little tricky to learn at first.
What problems is the product solving and how is that benefiting you?
It is making scheduling a lot easier.
A versatile project management tool (with some limitations)! Solid choice.
What do you like best about the product?
Really great for collaborative tasks/ team-based work. Highly customizable sheets with useful & versatile tools (like forms and checklists). I really like the project tracking features, which have clear visibility into progress. The workflow automation for streamlining tasks is a nice feature too.
What do you dislike about the product?
Limited data manipulation capabilities. Lacks complex calculations and formulas beyond basic functions. I hate to compare this to Excel, since its purpose is different, but I wish it was more suited for advanced data analysis. Also, the interface isn't as intuitive as other tools I've tried; new users may face a learning curve.
What problems is the product solving and how is that benefiting you?
Allows multiple users to update in real time. Customizable sheets to fit different needs.
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