Smartsheet
SmartsheetExternal reviews
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Smartsheets is a great platform overall and is useful for many use cases.
What do you like best about the product?
I find the dashboard functionality very useful. It makes for presenting data to other stakeholders very easy and digestible. I also like the ability to set notifications to alert team members to do a certain task--especially when you are working with cross-functional teams. I have some Smartsheets that I use daily, and some that I use less frequently. The few times that I have needed customer support, the Smartsheets team has been super responsive and helpful. They helped train our company when we onboarded the platform, which made the integration & implementation super seamless.
What do you dislike about the product?
Sometimes we have had issues connecting out proprietary data sources to Smartsheet via API, but they we've always been able to come up with workarounds.
What problems is the product solving and how is that benefiting you?
Helping us manage our clients' investment portfolio data.
eLearning Product Specialist
What do you like best about the product?
The Card View, which helps when dealing with lots of different projects at different stages each. It' s very easy to switch from one project to the other, while keeping an eye on all of them at the same time.
What do you dislike about the product?
The only downside is the fact that as a collaborator, but not an owner of the smartsheet, I cannot make major changes, which then can cause delays in the process.
What problems is the product solving and how is that benefiting you?
Often multiple people in my team work simultaneously on the same project. Smartsheet is very helpful when it comes to tracking everyone's progress and noticing any gaps or issues.
User Friendly & Team integrative
What do you like best about the product?
Smartsheet make it easy to collaborate with users from other organizations/companies. I also like how the admin features are easy to use and change access for different team members. The notifications feature has been helpful to keep team members on task during bus schedules.
What do you dislike about the product?
The scheduling functions can be complex and hard to navigate. Organizing different sheets, plans, etc can be somewhat difficult.
What problems is the product solving and how is that benefiting you?
Keeping tight and organized meeting agendas, with simple task management and team collaboration.
Extremely helpful for team oriented projects
What do you like best about the product?
The biggest upside about use SS is that it is team focused. Multiple team members can be in the same sheet at once and view each others changes. I especially like the cell history column, that way if someone made a mistake it can easily be corrected for the future.
What do you dislike about the product?
The only thing that I dislike about SS is that sometimes cells are not saved if multiple people are editing at once.
What problems is the product solving and how is that benefiting you?
SS solves a big problem with our timeline for projects. We can keep track of when boxes need to be clicked and when something needs to be done.
Sales Manager
What do you like best about the product?
Basic functionality of smartsheet is why we like it... shareable
What do you dislike about the product?
Its pretty great. Not a have on the cost of the system
What problems is the product solving and how is that benefiting you?
Allows us to communicate changes on project with ease
A whole lot of possibilities with a big room for improvements
What do you like best about the product?
Ease of use - Smartsheet is a best tool for people new into programming. Without any coding knowledge you can do a lot of things that are impossible in tools like google sheet. Ease of implementation - To do basic workflows in Smartsheet you only need to know english and take few hours time for trainings.
Frequency of use - I use it a lot for many different reasons. Holiday tracker with google calendar connector, Feeding DOMO with KPI data, Tracker for material creation, timelines, project management. Basically most of the time in work I'm using smartsheet.
Frequency of use - I use it a lot for many different reasons. Holiday tracker with google calendar connector, Feeding DOMO with KPI data, Tracker for material creation, timelines, project management. Basically most of the time in work I'm using smartsheet.
What do you dislike about the product?
If you want to create advanced workflows in Smartsheet you need a lot of time to learn. Right now even after 3 years I don't think I learned every trick here. The difference is that Smartsheet is limitated in many ways, for example you can't actually write a macro here, you have limited amount of rows per file (google sheet or excel has a lot more). Creating dashboards and KPI's is also not so user friendly since since to create a chart that you want you need a backup file with "countif" formulas, which is not required in Google Studio or excel.
Customer Support is fast and if possible helpful yet in most of the times they are also hopeless for some questions like fe. exporting via DataShuttle from smartsheet to googlesheet with a googleSheet format.
Ease of integration is also a key point here since you actually cannot make workflow "copy workflow" for only few of the columns from the file. To do so you need to create 3 different datashuttles and is more a trick then a functionality.
Customer Support is fast and if possible helpful yet in most of the times they are also hopeless for some questions like fe. exporting via DataShuttle from smartsheet to googlesheet with a googleSheet format.
Ease of integration is also a key point here since you actually cannot make workflow "copy workflow" for only few of the columns from the file. To do so you need to create 3 different datashuttles and is more a trick then a functionality.
What problems is the product solving and how is that benefiting you?
It automates the tracking of data creation for new materials and automatically contacting people for update requests and many more.
It's making work faster and easier. It also helped me learn basics of programming and understand how the code should be written. Now learning python is gonna be easier than before.
Smartsheet is also going to be connected to another SAP tool we have and will check if data is fullfilled if not then will contact people to maintain the data immidiately based on deadlines that excludes weekends and bank holidays per country. I highly recommend working with Smartsheet but it's the tool that is still missing a few basic cappabilities which supposed to be there from the very beggining of the tool.
It's making work faster and easier. It also helped me learn basics of programming and understand how the code should be written. Now learning python is gonna be easier than before.
Smartsheet is also going to be connected to another SAP tool we have and will check if data is fullfilled if not then will contact people to maintain the data immidiately based on deadlines that excludes weekends and bank holidays per country. I highly recommend working with Smartsheet but it's the tool that is still missing a few basic cappabilities which supposed to be there from the very beggining of the tool.
flexible and collaborative project management tool
What do you like best about the product?
Supports multiple views like Grid (similar to Excel), Gantt, Card communly use in Kanban, and Calendar, allowing for flexible project management. The automated notifications help keep projects updated in real-time. Additionally, integration with tools like JIRA enhances task assignment and progress tracking, making workflows more efficient.
What do you dislike about the product?
Smartsheet requires an internet connection, there is not offline version; Learning Curve for beginners could be slow; The mobile version lacks functionality.
What problems is the product solving and how is that benefiting you?
Teams often face miscommunication, lost updates, and disorganized email threads.
Smartsheet allows real-time collaboration, mentions, file sharing, and automated notifications, keeping everyone aligned and reducing email overload.
Smartsheet allows real-time collaboration, mentions, file sharing, and automated notifications, keeping everyone aligned and reducing email overload.
Startup Operations
What do you like best about the product?
Smartsheets allows me to easily share work across multiple department including working with exterior clients.
What do you dislike about the product?
Cost per administrative user is slightly higher than other platforms
What problems is the product solving and how is that benefiting you?
Cross department and external clients access and updating projects as they progress
Easy and simple to use
What do you like best about the product?
We use smartsheet to track staff workloads and produces project programmes. it has been simple to use and effective solution for what we wanted needed. Staff using smartsheet have been able to pick it up and understand the use of it quickly.
What do you dislike about the product?
Nothing major has stood out so far during my experience. some small user interface issues have popped up. doing something is not as intuitive as it could be
What problems is the product solving and how is that benefiting you?
Helping keep track of various staff members workloads.
Smartsheet Use in Education
What do you like best about the product?
Large amount of information and data that can be viewed live and shared with colleagues.
What do you dislike about the product?
The inability to effectively scroll down and across the smartsheet easily.
What problems is the product solving and how is that benefiting you?
Ease of live information sharing and storage.
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