Smartsheet
SmartsheetExternal reviews
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Good tool for Project Management and planning
What do you like best about the product?
The intuitive interface. Controls for data and formatting are easily located and quick to learn.
What do you dislike about the product?
More graphical options such as kanban boards etc
What problems is the product solving and how is that benefiting you?
One of the biggest issues we faced before adopting Smartsheet was a lack of centralized visibility into project timelines, tasks, and resource allocation. The dynamic Gantt charts dashboards, and automated reporting give us a clear view of project progress at all times, reducing miscommunication and delays.
It's good interface and fast, we have a automation for projects as well which you can integrate
What do you like best about the product?
You can know who make the history in each cell
What do you dislike about the product?
sometime the notification emails got delayed
What problems is the product solving and how is that benefiting you?
the flow between sales, finance, operations and PM
Smartsheet - Best for On the Go Project Management
What do you like best about the product?
Smartsheet is easy to configure, to format, apply filters in either tiles, plan or kanban format and to add contacts in email format
What do you dislike about the product?
Just the text wrap around feature - when tabbing to end of text, it auto wraps - just annoying
What problems is the product solving and how is that benefiting you?
Bringing all RAID items into one place for easy quick and efficient project team meetings - there is little duplication or repetition
Good platform
What do you like best about the product?
Smartsheet's Gantt charts, Kanban boards, and dashboards enable real-time status tracking for multi-state projects. This transparency has improved project accountability and timing—especially for Operations Managers and Technicians
What do you dislike about the product?
Smartsheet cannot replace core platforms like Donesafe, Definitiv, or Xero. Attempting to run WHS compliance tracking or full HR performance reviews directly in Smartsheet adds unnecessary duplication and data risk.
What problems is the product solving and how is that benefiting you?
Smartsheet is a strong fit for Sky5’s operational departments that need structured project execution and live dashboards. However, it must be used with a clear understanding of its limits—particularly in regulated or sensitive functions. With structured governance and smart integration, it can drive efficiency and transparency across key project-based workflows at Sky5.
A good tool for Enterprise
What do you like best about the product?
The tool has good tools for Project Management. Having projects in one place with the ability to give view access to all is great.
What do you dislike about the product?
The learning curve is a little steep to start but honestly, it's a short hill not a long slog.
What problems is the product solving and how is that benefiting you?
Keeping real time and data is a huge plus. Every project manager is using the same format so people understand where to look.
My experience using Smartsheet as a product manager
What do you like best about the product?
Smartsheet makes project plans very easy to execute. Either starting from a template or from a blank slate, it's easy to add tasks and pre-configured fields.
What do you dislike about the product?
I have not had an easy time making product roadmaps or release calendars.
What problems is the product solving and how is that benefiting you?
Generally speaking, Smartsheet is our org-wide tool for baselining on tasks, project management, and (soon-to-be) product requirements tracking
A must have for Project or Program Managers
What do you like best about the product?
How it integrates with other systems we already use (MSFT Suite) and how you can create just about anything, in any way, to fit your needs. As someone neurodivergent, the ability to pick up where you left off is extremely valuable to help me keep my projects and progress in order.
What do you dislike about the product?
The only downside would be the cost to the organization. The pre made formats, colors, size, attachments are all things that I enjoy about Smartsheet.
What problems is the product solving and how is that benefiting you?
It’s solving problems in ways that OneNote could not. I am still able to take notes but now using Smartsheet as an intake form, it makes me more efficient to manage my work load. I also enjoy the ability for my team to review without me sharing a page ala OneNote.
Customer Management Application
What do you like best about the product?
Reminders, spreadsheet functionality, notes
What do you dislike about the product?
Navigation between sheets - especially when not used often
What problems is the product solving and how is that benefiting you?
CRM database, contact management, team share of data
Using smartsheet for school club
What do you like best about the product?
I really like how user-friendly Smartsheet is. I am able to scroll through the app and use it to keep track of submissions through a separate portal. It is helpful as I can also transport my work to Excel.
What do you dislike about the product?
I do not like the functionality of Smartsheet to an extent. Sometimes when I scroll to the bottom I can't see the last row on my document.
What problems is the product solving and how is that benefiting you?
It gives me one place to see all submissions on Smartsheet from users. We have been able to program it to make linestream this process. It puts all of my data in one, organzied sheet.
The best real-time Excel spreadsheet app
What do you like best about the product?
It's so simple that teams can begin using it immediately. Even more advanced functions like report pages are as straightforward as learning a pivot table.
What do you dislike about the product?
It's just that there's sometimes clear limitations in what the product is intended to do, it's an Excel-based platform but not necessarily a record keeping system.
What problems is the product solving and how is that benefiting you?
Good for creating gantt charts of production timelines and dependencies. Easily exported to XLSX format, easy to assign notifications and was helpful for quickly establishing a basic assignment of tasks related to overall project timelines
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