Smartsheet
SmartsheetExternal reviews
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Smartsheet makes it really easy to keep track of tasks that need input from multiple departments.
What do you like best about the product?
I like how easy it is to create a new sheet and add collaborators to the sheet.
What do you dislike about the product?
I wish Smartsheet automatically saved once an update was made.
What problems is the product solving and how is that benefiting you?
My team doesn't have to guess where things are at or do extra digging to figure it out because it is all tracked in the Smartsheet.
Collaboration and Organization
What do you like best about the product?
It allows for organization of information at the origin of information being created and recieved which really makes collaborating with multiple teams easier.
What do you dislike about the product?
I wish printing sheets was optimized for actually viewing on a piece of paper if needed.
What problems is the product solving and how is that benefiting you?
It is allowing for deadlines to be shared easily and for teams to communicate information in more accessible format.
Helpful tool for tracking of processes and deliverables
What do you like best about the product?
Functionality is helpful for process and deliverable tracking - it's simple to use which is key to actually using it. I use it every day.
What do you dislike about the product?
The support team is not as responsive or available as other tools.
What problems is the product solving and how is that benefiting you?
Tracking tool - much better than an excel tracker since it has the added functionality
Very Good Business Use
What do you like best about the product?
Very good business application for various tracking capabilities.
What do you dislike about the product?
The Learning Curve can be time consuming.
What problems is the product solving and how is that benefiting you?
Solving team collaboration and tracking of tasks associated with project management.
It's Easy To Use
What do you like best about the product?
It's a good alternative to excel sheets when an entire team will be contributing to one sheet. You're also able to access the smartsheets via API. That's expands the different use cases for smartsheets. It makes it a very flexible tool.
What do you dislike about the product?
The row limit per sheet feels too small.
What problems is the product solving and how is that benefiting you?
It's good for when you have a big team that needs a central place to upload data. Withthe application being web based, is more convenient than setting up a shared folder location on the company server for everyone to save the same excel file to.
Perfect for New Learners
What do you like best about the product?
Smartsheet is user friendly enough for beginners, yet has enough features for experienced users. I particularly like the automation to reduce the burden.
What do you dislike about the product?
Smartsheet requires manual saving of data, although it gives a prompt to save every 10 minutes. Some of the formulas are complex and could be automated.
What problems is the product solving and how is that benefiting you?
I have used Smartsheet in helping small biotech companies becuase it is a nice balance of structure and flexibility. I also use it in a course to introduce students to project management concepts and tools.
better than the other spreadsheet
What do you like best about the product?
I love that you can attach documents to rows
What do you dislike about the product?
It is not yet intuitive to me, but I am going to sign up for training. I'm a total beginner
What problems is the product solving and how is that benefiting you?
it is helping a group of us manage a HUGE grant with many moving parts
Very good program with a few minor setbacks
What do you like best about the product?
SmartSheet makes collaborating very easy when there are multiple players involved. Having access to real-time updates in one environment, and being able to attach files, makes project management significantly more convenient. It was easy to get users started and have SmartSheet integrate into our process. Reminders are an excellent feature for all users.
What do you dislike about the product?
The SmartSheet documents themselves act strangely sometimes, with small quirks that typical Excel users may struggle with. The program also runs slowly at points, which detracts from the one-environment setup and makes the process more frustrating for frequent users.
What problems is the product solving and how is that benefiting you?
Our nonprofit has multiple complicated grants. SmartSheet gives us one central location to monitor project and report progress for all grants, regardless of size, and lets Senior Leadership have a 30,000-foot -- or 30-foot -- view of everything when they need to see it.
Smartsheet is Great for Inegration
What do you like best about the product?
The most helpful thing about Smartsheet is the ease of adding attachments to rows. I also think the control over who can access, edit, and share each sheet makes it easy to allow some information with pertinent employees but not all. This helps keeps things confidential as well as prevents employees from being overwhelmed with too many sheets they may never need to use.
What do you dislike about the product?
The least helpful thing about Smartsheet is when an employee DOES need access, it has to be granted through an administrator, which is sometimes difficult to get quickly.
What problems is the product solving and how is that benefiting you?
Smartsheet is excellent for qick calculations, organizing information, and keeping all relevant files and attachments in the same please for easy finding and using.
Very good experience to manage projects
What do you like best about the product?
The fact that we can change to various views (Gantchart, cards, list,...) easily
What do you dislike about the product?
Not sure if it is a dislike but something that is missing or could be improved, is to be able to link different sheets. One could have a master sheet with various projects, and within a line, it would be nice to be able to call and link lines of another sheet.
What problems is the product solving and how is that benefiting you?
it collates many things in one place. that's great!
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