Smartsheet
SmartsheetExternal reviews
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Efficient, User-Friendly, and Powerful: Smartsheet Streamlines Our Workflow
What do you like best about the product?
Ease of use, management of workflow, drag and drop facility and user friendliness
What do you dislike about the product?
complexities sometime can be overwhelming if you are not from Excel working background
What problems is the product solving and how is that benefiting you?
Project management and tracking. Workflow management/tracking
Super user friendly and highly customizable
What do you like best about the product?
I love the collaborative feature of it that our whole team can work on it at the same time.
What do you dislike about the product?
I get problem when I do bulk modification. It saved the changed automatically after sometime when I intend to do it manually. Because after saving the tasks it sends notification to multiple peoples that some modification has been done to tasks in multiple parts but I just want to be sent that in a single notification email using automations.
What problems is the product solving and how is that benefiting you?
We are managing project and it benefits us by sending timely reminders about task due and upcoming tasks.
It also helps us to manage tasks resource specific.
Allows us to view overall status in dashboard.
It also helps us to manage tasks resource specific.
Allows us to view overall status in dashboard.
Not my go to tool for collaboration, but helpful!
What do you like best about the product?
It is Collaborative for Teams
Love that you can make Forms that Populate into the SmartSheet
It can be shared easily
Love that you can make Forms that Populate into the SmartSheet
It can be shared easily
What do you dislike about the product?
Not super easy to customize the sheet, it's not excel. So it has limitations that make me frustrated when I use it. Google Sheets is similar to Excel in a lot of ways, but is also very different. I prefer Google Sheets to Smartsheets no question. I don't understand how to use the templates on SmartSheet, it's not intuitive and I feel many of the ways I would approach Excel/Google Sheets does not work the same on Smart Sheet.
What problems is the product solving and how is that benefiting you?
The ability to collaborate and track questions, tracking tasks, surveys
Central to integrating our business processes.
What do you like best about the product?
The ability to link data and have it update across different views in real-time is invaluable. Smartsheet prevents data being buried in static spreadsheets and allows better tracking of efficiencies across our business.
What do you dislike about the product?
You should be able to link a cell easily to multiple other sheets and have the ability to enable two-way editing for contents of a cell. Think about it like a phone number that exists in multiple directories and can be updated in any place when it changes.
The color palette is also tough. You should be able to format any sheet with a full color wheel.
The color palette is also tough. You should be able to format any sheet with a full color wheel.
What problems is the product solving and how is that benefiting you?
Smartsheet eliminates information silos caused by relying on static spreadsheets saved on individual computers.
Great Alternative to Google Excel
What do you like best about the product?
Smartsheet offers a more user-friendly experience compared to Excel, with a well-designed and visually appealing interface. Unlike Excel, Smartsheet provides a variety of tools that enable users to personalize their sheets. Notable features include multiple views, such as Grid View, Gantt View, and Calendar View. For my work in a healthcare setting, the Calendar View is especially valuable, as it allows me to efficiently manage patient schedules and track appointments on a daily basis.
Initially, I was not well-versed in using Smartsheet, but after reaching out to customer support, I found the team to be both personable and responsive. They ensured that all my questions were answered and followed up to confirm my issues were resolved. Additionally, the Smartsheet Community Hub has been an invaluable resource, offering a wealth of information and support when I need clarification or assistance.
Smartsheet also facilitates easy collaboration within my team. The platform's centralized interface allows for seamless sharing of individual sheets, improving communication and workflow efficiency across the team.
Initially, I was not well-versed in using Smartsheet, but after reaching out to customer support, I found the team to be both personable and responsive. They ensured that all my questions were answered and followed up to confirm my issues were resolved. Additionally, the Smartsheet Community Hub has been an invaluable resource, offering a wealth of information and support when I need clarification or assistance.
Smartsheet also facilitates easy collaboration within my team. The platform's centralized interface allows for seamless sharing of individual sheets, improving communication and workflow efficiency across the team.
What do you dislike about the product?
Due to the wide range of tools Smartsheet offers, it can be overwhelming for first-time users, particularly those who may not be well-versed in tech, as I experienced. For instance, when I first encountered Smartsheet, I found myself confused by terms such as "Automation" and "Proof," which were unfamiliar to me.
What problems is the product solving and how is that benefiting you?
It helps me by visualizing my task priorities, tasks, and my data such as when patients are coming in on which day via the Calendar View.
Effective Tool for Productivity
What do you like best about the product?
I think Smartsheet is a practical tool, providing clear visibility into projects and workflows. The automation features help streamline repetitive tasks, and the ability to customise dashboards makes tracking progress more efficient. I love the templates as they mean I rarely have to start from scratch.
What do you dislike about the product?
When you're first getting started it can feel a bit clunky to get use to in contrast to other project/programme management platforms. Once you know how to use it thought it's fine, and I actually prefer the 'too the point' feel. I wish I could have multiple tabs within the same sheet.
What problems is the product solving and how is that benefiting you?
Problem: unclear expectations of who does what, solved by: delegation through assigning responsibility for specific elements of project. Problem: keeping people on track with agreed deadlines, solved by: tracking time frames so we can understand our actual vs estimated. Problem: clarity on sequence of steps and dependencies, solved by using schedules and mapping out milestones.
Very clever smart sheet
What do you like best about the product?
Smartsheet is optimized for project management. You can check the progress with your colleagues, and there are many useful functions such as comments and notifications. It provides basic forms, so it is very easy to use and improves work efficiency.
What do you dislike about the product?
The downside to Smartsheet is that it is not easy to approach at first. All engineers tend to be reluctant to use new tools...hahaha
What problems is the product solving and how is that benefiting you?
Very simple to explain with debuggers, progress check and problem notifications. Easy to manage your project with repairable features.
Smartsheets
What do you like best about the product?
I like you can literally log into from anywhere as long as you have internet access. I can also log from the web browser on my phone if absolutely needed. I like that you can give multiple access at different levels of approval based on if they need to be able to edit or just view.
What do you dislike about the product?
I least like that it is a little harder to do things in verses excel. It takes me a little more time to figure out how to do the same process or something similiar sometimes.
What problems is the product solving and how is that benefiting you?
mulitple people in multiple locations are able to access it and can update it based on what it going on with what we are tracking.
Using smartsheets has been easy and helps with task management.
What do you like best about the product?
It is straightforward to use and easy to collaborate with others on.
What do you dislike about the product?
The loading time for the projects can be slow. Not easy to know who changed what on a tasks list.
What problems is the product solving and how is that benefiting you?
It is a simple and fast way to track project progress. It provides a good overview of the projects and tasks.
Smartsheet
What do you like best about the product?
I like the automations, ease of use, ability to create reports, metrics. I think it is very helpful for large organizational work.
What do you dislike about the product?
I wish you could be more specific in some of the automation creations. I also do not like that we have to share underlying sheets in order for individuals to be able to view reports, as I don't want individuals to go to the main sheet and mess with that.
What problems is the product solving and how is that benefiting you?
Reducing barriers of tracking aspects of the work I do, the ability to quickly pull together data and share with the stakeholders.
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