Smartsheet
SmartsheetExternal reviews
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Great UX with SS
What do you like best about the product?
Love the customization of it and how collaborative it is amongst my team.
What do you dislike about the product?
Some limitations, like I'm looking to pull all the notifications that get sent out in a automatic workflow that was built and there isn't a quick way to get that....I have to go into each workflow and copy/paste the text.
What problems is the product solving and how is that benefiting you?
We have a workflow built with SS that goes to many people in our org. It was easy to set up and easy to customize and allows multiple users to colloaborate in the sheets and even allow content/approvals from other non-direct users of SS.
Once you’re comfortable with it, it’s a GREAT tool.
What do you like best about the product?
I use it every day to plan all kinds of marketing projects. I like that you can easily switch from a grid view to a calendar view (e.g. for social media and email calendars). It makes it easy for our team to keep track of everyone's project progression, KPIs, etc.
What do you dislike about the product?
At first, I needed time to figure out how to make the most out of SmartSheet, but once you are comfortable with it, it is a powerful tool that makes your day-to-day much easier.
What problems is the product solving and how is that benefiting you?
Keeping track of projects and making them accessible to the whole team helps avoid multiple Excel sheets—some shared, some not—scattered across the cloud, saving valuable time.
easy to share and collaborate on documents
What do you like best about the product?
It is easy to use and share with others to collaborate on reports
What do you dislike about the product?
going through an extra interface to access reports
What problems is the product solving and how is that benefiting you?
cross functional projects can have timely updates without having to email updated sheets/docs
Pleasantly surprised
What do you like best about the product?
I like a lot of things about Smartsheet but what i like best is the ability to create reports and dashboards to summarize data in graphs and tables. This is ideal for customer meetings and overview meetings when you need to quickly look at data not in a detailed way.
What do you dislike about the product?
There are often login issues to enter Smartsheet.
Refreshing a page sometimes takes too long.
I cannot zoom in one page and keeping the other page the same size.
Refreshing a page sometimes takes too long.
I cannot zoom in one page and keeping the other page the same size.
What problems is the product solving and how is that benefiting you?
It is keeping all our data in one spreadsheet and allowing us to create individual reports and dashboards to visualize only specific data. This is super helpful when you have a big project that is broken down in several phases.
Clear and easy to use
What do you like best about the product?
Ghannt charts really help with mapping out large projects with highlighting resourcing pinch points.
What do you dislike about the product?
Sometimes some of the templates can be a little restrictive.
What problems is the product solving and how is that benefiting you?
It enables me to share the whole schedule to all members of the team.
Smartsheet review from a one-year user
What do you like best about the product?
I like the automation where i can setup automated workflows to send alerts, update status, or assign tasks without manual intervention.
What do you dislike about the product?
1. The mobile app is not as smooth as the desktop version for complex tasks.
2. It also has fewer options for conditional formatting and complex calculations.
2. It also has fewer options for conditional formatting and complex calculations.
What problems is the product solving and how is that benefiting you?
We use Smartsheet to track tasks and consolidate all project-related information in one place. It helps ensure accountability by sending reminders to those responsible and makes it easy to review all collected data on a single platform.
Intuitive, low learning curve, does the job, low maintenance, cost effective, no IT resource req'd
What do you like best about the product?
Available features, Ease of Use, ability to easily pick up and customise and troubleshoot, no reliance on IT
What do you dislike about the product?
Security admin tasks can be a little onerous - when people move roles, leave the company, or when the approver is Out of Office. Our Security has been set up per Object.
Setting up delegation when an Approver is Out of Office is not always straight forward.
Setting up delegation when an Approver is Out of Office is not always straight forward.
What problems is the product solving and how is that benefiting you?
Smartsheet provides a single source of truth - a place to capture change requests, approvals, and any relevant documentation to support the artefact.
Allows transparency in the workflow process and enables collaboration across teams/parties involved.
Allows transparency in the workflow process and enables collaboration across teams/parties involved.
Efficient in sharing and containing document for reference
What do you like best about the product?
Fantastic for creating forms, Gantt charts to help timeline and action plan, shared space for other. Able to control ownership and creates folder easily. Acts as excel spreadsheet and user friendly Many features and always updating and supporting user.
What do you dislike about the product?
Sorting files. Maybe I am not a pro but sometimes searching for a specific ones could be a trip to the jungle.
What problems is the product solving and how is that benefiting you?
One stop for all my work management and documentation. Including options to create form and survey.
Smartsheet Review for andré brooks
What do you like best about the product?
I have been utilizing smartsheet for the past year! I work at an engineering firm (civil, struc, and whitewater), I use the program in order to track long term leads, and this has been a great tool for me to use as I navigate conversations with my supervisors and those within the industry. I also enjoy the following:
User-Friendly Interface
Automation Features
Customizable templates
Gantt charts
Reporting and Dashboards:
User-Friendly Interface
Automation Features
Customizable templates
Gantt charts
Reporting and Dashboards:
What do you dislike about the product?
Costly for large teams
difficult learning curve
no native time tracking
difficult learning curve
no native time tracking
What problems is the product solving and how is that benefiting you?
Tracking opportunities
Handy tool for team use
What do you like best about the product?
Capturing costs and notes in one place - no need to dig through emails to find correspondence. Easy to keep track of updates.
What do you dislike about the product?
Uploading proofs for client approval, would be great to have an approval button
What problems is the product solving and how is that benefiting you?
Visibility of costs and tasks for our internal team and client team. Keeping all information in one place.
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