Smartsheet
SmartsheetExternal reviews
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Very good tool, a little slow for high volume operation
What do you like best about the product?
It is an easy to use tool. Very intuitive and self sufficient. O have very rarely need to ask for support. I use it everyday for my operation and there has not been any major issue.
What do you dislike about the product?
I would like for it to have more reporting and tracking options, we have to build our reporting exporting to excel. Would be great to be able to create automatic visuals.
What problems is the product solving and how is that benefiting you?
We had a high volume of requests to resolve for our company, smartsheet helped us create our own ticket system by utilizing the grids for follow up and control. The automation process also optimized our operation. We also use it for our projects, it's easy to use and handle. Information is displayed on a very simple way.
Manager
What do you like best about the product?
Being able to work with people outside my organization without requiring them to create an account
What do you dislike about the product?
It takes a long time to integrate and implement.
What problems is the product solving and how is that benefiting you?
task management, project management, cross-function collaboration
Excellent UI and perfect collorative tool
What do you like best about the product?
- Very Intuitive UI
- Many Templates and easy to customize
- Collortive across many teams on real time
- Many Templates and easy to customize
- Collortive across many teams on real time
What do you dislike about the product?
Could be more mobile friendly, not very easy to use on mobile
What problems is the product solving and how is that benefiting you?
Projetc Planning, Risk management
Smartsheet helps make quick, detailed and formula-driven trackers.
What do you like best about the product?
Dashboards for presentations and project overview + AI feature for deriving formulas.
What do you dislike about the product?
There are places they can improve - sheets should be able to pull from other sheets more easily, it would be convinient to have multiple (related) sheets on one tab.
What problems is the product solving and how is that benefiting you?
Smartsheet has the capability to make easy but detailed tracker sheets - which can be accessed by the team and enhanced collaboration.
Smartsheet is a simple to use PM software
What do you like best about the product?
I like that it gives the freedom to create multiple project types. If you can think it then you can build it. It is easy to use and learn. It only took a few members of our team to implement the software and configure it to meet our every day needs. This is our every day go to project management software. We have started the process of integrating it with our internal software to show results of our projects in real time. We have not had to call customer support because we have found the support we need from articles, examples, or Youtube videos.
What do you dislike about the product?
We were hoping for an easy communication method that was public facing that would allow 2 way communication with our customers on certain software enhancements. To be fair, we have not dug deep into this yet.
What problems is the product solving and how is that benefiting you?
This is allowing us to track all projects within our organization. This includes out software enhancements. We are also using this for all of our company agendas.
Easy to use as a shared document between multiple users.
What do you like best about the product?
Saving documents (PDF,word,etc) on each row
What do you dislike about the product?
Not having multiple sheet in one document
What problems is the product solving and how is that benefiting you?
We have all information with respect to an order in one place - PO date, delivery date, check boxes, lot numbers, BOL document
Smartsheet allows me to stay organized and share important data with many contributors
What do you like best about the product?
I love that Smartsheet is user friendly. It is actually quite fun to play around with all of it's features. It allows you to make a database with LOTS of information aesthetic which alllows you to compile data and understand it a lot easier.
What do you dislike about the product?
Unlike a normal excel where you can have tabs at the bottom of a page to separate data, Smartsheet has indentions which makes all your data on one page seem a bit overwhelming at times.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to oversee my budget at a glance. It allows me to make quick decisions based on real time data.
Great system for collaboration and project management for our small company
What do you like best about the product?
Easy to use, intuitive and provides guides. Being able to attach emails, files and comments, share tasks and create reports - these are the most useful for us at the moment but we also realise is there is a lot more we could do with it.
What do you dislike about the product?
Doesnt always integrate with other systems we are using in particular our two directors are Mac users. Customer support is rapid but feels a bit formulaic and possibly from an american company that doesnt quite understand our needs as a micro organisation. You cant format the 'look' of sheets so for many they are inaccessible compared to other systems.
What problems is the product solving and how is that benefiting you?
Allowing us to collaborate remotely on a number of different projects simultaneaously and create reports that summarise key milestones, actions and roles within projects. We use Smartsheet on a daily basis for managing our portfolio
Satisfied user
What do you like best about the product?
I've been using Smartsheet for several years now, and it has truly transformed the way our team manages projects. The platform is incredibly user-friendly and offers a wide range of features that cater to all our project management needs.
productivity, communication, and project outcomes. I highly recommend it to any organization looking to enhance their project management processes.
productivity, communication, and project outcomes. I highly recommend it to any organization looking to enhance their project management processes.
What do you dislike about the product?
New colleagues need some time to become familiar with smartsheet.
What problems is the product solving and how is that benefiting you?
We did not have a good view of ongoing projects in the past; with smartsheet, that is fortunately a thing of the past.
Easy project tracking
What do you like best about the product?
That is easy to use and share with my team
What do you dislike about the product?
getting used to the software and convincing my team to create an account and actually use it
What problems is the product solving and how is that benefiting you?
Tracking all my projects in one spot
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