Smartsheet
SmartsheetExternal reviews
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Useful, Efficient and Centralized
What do you like best about the product?
We love the Card view for purposes of viewing data, and the ability to send out automatic reminders.
What do you dislike about the product?
I think there is a bit of a steep learning curve if you actually want to know how to use it to its full potential. i ve been using it for years and still feel as if im only unlicking half of the potential value.
What problems is the product solving and how is that benefiting you?
The mundane task of sending individual reminders by email one by one. Helps with viewing due dates and finding exactly what things / clients are due on X day of X month and we can plan accordingly.
Powerful tool and easy to use
What do you like best about the product?
I like that everything is onlline and me or any from my team can access the information anywhere at anytime. I have only used it lightly for a couple of projects, but I see the potential to manage every aspect of a project with the tools provided. I have also learned some new things with the information available on the website.
What do you dislike about the product?
Some features and tools are not avaialble unless you upgrade your account.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping me plan and track the execution of several construction projects.
Great for project and issue tracking
What do you like best about the product?
Our organization uses Smartsheet for project and issue tracking. We have been able to create a form for users to log issues and then have built notifications to have the issues reviewed and subsequently resolved. This has been a huge time save to keep track of issues vs emailing people. The configuration options for notifications allow users to customize things how they want which is great.
What do you dislike about the product?
The only downside I have now is the subject lines on the notifications are generic (x user mentioned you in an issue) which makes it hard to keep track when looking through your email notifications. This may be something that is configurable and we just haven't had a chance to research the solution.
What problems is the product solving and how is that benefiting you?
Automatic notifications on issue tracking has been a huge time saver for us.
Alot of Power for a low cost
What do you like best about the product?
My favorite part about smartsheet is the ease of use when you are coming from Excel based platforms. It was easy to implement and we use it daily for our scheudling services.
What do you dislike about the product?
I do wish there was a call center. Talking to a human is helpful but hte online forums and videos have gotten me through most of my issues.
What problems is the product solving and how is that benefiting you?
We use smartsheet to keep track of all projects we have going on as well as to schedule our service technicians in the field to make sure our installs go as planned and we have the correct resources available.
Smartsheet allows our team of remote employees work more seemlessly
What do you like best about the product?
Smartsheet is quick and well organized. We have a lot of remote employees and its nice that we can all get in these sheets at the same time to colloboarate. We use smartsheets multiple times per day. Its great that we can upload documents and message each other as well. This helps reduce clutter in the email inbox.
Customer support is always there - I am constantly getting emails about help topics. Super easy to access.
Customer support is always there - I am constantly getting emails about help topics. Super easy to access.
What do you dislike about the product?
I do miss the formula bar at the top of the sheet that exists in excel. I know I can see the formula in the cell its self but sometimes its easier on the eyes to have it live somewhere else.
What problems is the product solving and how is that benefiting you?
It helps us with billing. It helps me stay organzied with work flow for the people I manage. It helps me understand pacing of spend for clients money. It helps with reporting
Tracking Vehicle End-of-Line Process with Smartsheet
What do you like best about the product?
I think it's very easy to use and has a lot of documentations.
What do you dislike about the product?
It took a lot of time to show a large database.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to create an end-of-line tracking data. It helps my team to create data visulazation.
Very helpful with keeping an organized workforce.
What do you like best about the product?
I enjoy smartsheets easability. It makes my life easier when trying to organize and see future roadblocks.
What do you dislike about the product?
At the moment I can't say I have found anything that I dont like about smart sheets.
What problems is the product solving and how is that benefiting you?
One of the features we use at our company is scheduling. It is amazing how easy it is to navigate the scheduling templates.
Simple and effective tool
What do you like best about the product?
Lots of online tutorials. Easily accessible through the we browser.
What do you dislike about the product?
the dependencies are very hard to adjust
What problems is the product solving and how is that benefiting you?
easily create project schedules
A Solid Product
What do you like best about the product?
Smartsheet has provided an excellent workspace for our team, and a useful tool for cross-functional projects with a lot of moving parts. We often share documents across One Drive, but sometimes Microsoft products get clunky when multiple people are using them.
What do you dislike about the product?
I would love to see a little more functionality when it comes to multiple people editing a document at the same time. I've had changes disappear because someone saved before I did. Other than that, I look forward to continuing to learn more about different options available for different types of projects.
What problems is the product solving and how is that benefiting you?
Smartsheet gives us a great place to house our editorial calendar (past, present, and future). It helps each of the writers/managers on the team see what others are working on and helps them if they need to step in during anyone's absence.
Smartsheet Review by a Daily User
What do you like best about the product?
Smartsheet is a very useful no-code/low-code platform that enables non-programmers to create tools that support automated workflows, integration of cross-department work and visual interfaces/dashboards that support monitoring and measuring work performance which in turn can inform improvements and help streamline and scale the work.
I really appreciate the versatility to create a smartsheet "systems" to the unique needs of different workflows and still be able to roll-up views for high level visual reports and dashboards.
Smartsheet capabilities grow as the users knowledge of the program and possible formulas grows.
It is also relatively easy to build capacity within an organization to use Smartsheet to support and maintain workflows.
I really appreciate the versatility to create a smartsheet "systems" to the unique needs of different workflows and still be able to roll-up views for high level visual reports and dashboards.
Smartsheet capabilities grow as the users knowledge of the program and possible formulas grows.
It is also relatively easy to build capacity within an organization to use Smartsheet to support and maintain workflows.
What do you dislike about the product?
Challenges in the use of Smartsheet include 1) unclear implications of different level of permissions that can impact functinality of the system. This is also part of the challenge of system error detection and fix.
Another challenge is the system backup. There is no true back-up but rather the ability to save work as Excel files. This does not include may of the automations and links created in a system.
There are lot's of opportunities for improvement, such as bi-directional data updates. Some desided functionality is available via addon products.
One more challenge is maintenance and system modification. Once a multifaceted Smartsheet system is created, it can prove to be very time consuming to make minor changes as there may be multiple sheets that need to be touched. Again this challenge may be partially solved with some available addons. It may also be a users lack of knowledge on how to use some of the Smartsheet functionality or how to set up formulas correctly
Another challenge is the system backup. There is no true back-up but rather the ability to save work as Excel files. This does not include may of the automations and links created in a system.
There are lot's of opportunities for improvement, such as bi-directional data updates. Some desided functionality is available via addon products.
One more challenge is maintenance and system modification. Once a multifaceted Smartsheet system is created, it can prove to be very time consuming to make minor changes as there may be multiple sheets that need to be touched. Again this challenge may be partially solved with some available addons. It may also be a users lack of knowledge on how to use some of the Smartsheet functionality or how to set up formulas correctly
What problems is the product solving and how is that benefiting you?
Integration and rollup of workflows
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