Smartsheet
SmartsheetExternal reviews
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A good tool to manage your team
What do you like best about the product?
The ease of use is probably the simplest answer. From entering data for users to tracking their progress and sending reminders, even the basic version of Smartsheet is a competent software tool in staying on track.
What do you dislike about the product?
Once things get into the shared situation with Smartsheet, you do need to mind other's access and review what they're adding to it. Not really Smartsheet's fault, but something to be aware of. As the management also links onto the Smartsheet to view project status', it could cause some issues.
What problems is the product solving and how is that benefiting you?
With disparate stakeholders wanting deliverables in different directions with different levels of engagement, keeping track of the workstreams can be difficult. Using Smartsheet we're able to indent and color code by department - for example, legals are all assembled under one heading so the executive can view the total progress of their department by percent complete, but we can track the individual tasks beneath that header and maintain the conversations necessary to manage the project and workstreams.
One of the best Project Management Tools
What do you like best about the product?
You get everything right from daily task tracking to reporting on key metrics to viewing all relevant data on dashboards. The interface is similar to excel.
What do you dislike about the product?
It takes some time to learn to get a grasp on all the features. Importing in Smartsheet from files like excel is not fully seamless.
What problems is the product solving and how is that benefiting you?
Helping turn data into insights and helping in tracking lags and delays in project timelines, automated reminders and notifications for overdue tasks, approvals etc to help stay on track
Easy to Use and Secure, but Sometimes Slow to Load
What do you like best about the product?
Smartsheet is very easy to use. I can create forms from scratch and share them with my team. It feels like an online Excel but with better features. I also like that it is easy to link multiple sheets. The recent login system is more secure, especially when accessing from an unauthorized PC.
What do you dislike about the product?
Sometimes, it takes a long time to load, which can be frustrating.
What problems is the product solving and how is that benefiting you?
Smartsheet makes it easy to compare with other software because it is online-based, and I do not need to install any application. It allows my team to work together at the same time, which saves time and improves our business operations. This helps us work more efficiently and stay organized.
Data collection made easy
What do you like best about the product?
Easy report making and dashboards. Easy to make forms and automate a lot of things based on the values.
What do you dislike about the product?
No autosave on forms. If using very long form and if the data connection refreshes, you loose all the data. No temporary autosave.
What problems is the product solving and how is that benefiting you?
Data collection in the factory was difficult and was paper based. We have eliminated paper and significantly reduced human errors during data handling.
SmartSheet is very helpful in tracking and assigning tasks
What do you like best about the product?
Lots of great ways of tracking and tagging folks on various activities and tasks.
What do you dislike about the product?
It's challenging to create a Gantt chart that can be rolled up to the right altitude and exported into a gSlide.
It is a powerful tool but it can be hard to figure out it's true potential - not very intutive.
It is a powerful tool but it can be hard to figure out it's true potential - not very intutive.
What problems is the product solving and how is that benefiting you?
Keeping track of the various activities in flight.
It's easy to use once you get the hang of it.
What do you like best about the product?
I like that you can upload files and comments for the rows, and the option for surveys. At work, we use the app daily and I have even explained some simple steps to handle easy tasks and people are responding well.
Again, once you get how SamrtSheets works, it's easy to integrate and implement projects, files, comments, notifications, surveys, etc.
Again, once you get how SamrtSheets works, it's easy to integrate and implement projects, files, comments, notifications, surveys, etc.
What do you dislike about the product?
Is not that I don't like it, it's more that I haven't still got the full understanding of how to use the formulas.
When we asked for support, my team and I were contacted by the selling team, and never redirected to technical support.
When we asked for support, my team and I were contacted by the selling team, and never redirected to technical support.
What problems is the product solving and how is that benefiting you?
The 2 biggest problems we had were managing the contractors; the dates they were accepted and when contracts were due, the type of contracts, the amount they were signed, etc.
And the second one was for freight requests, that were determined by weight, type of transportation, their importance, etc.
And the second one was for freight requests, that were determined by weight, type of transportation, their importance, etc.
Date function used the most
What do you like best about the product?
I like being able to use the date function, which is not available in excel.
What do you dislike about the product?
The cost is a bit high. Also, I wish we could use it for submitting orders (creating a simple catalogue experience for customers).
What problems is the product solving and how is that benefiting you?
We needed a way to track when samples were sent to customers so that we knew when to follow up.
Eady and oraganized
What do you like best about the product?
It has helped my team grow and stay a lot more oraganized. We have a full production sheet set up and now we know exactly whast going on with our orders and what we still have in house. We are big but small and I think this has helped keep our head on a swivel so we can keep our system organized and not run around trying to figure out something that can be solved by looking at our sheets. It seemed very overwhelming at first but they have people and videos in place to help you understand Smartsheets better.
What do you dislike about the product?
When I first started using it I wish their was someone that could tell me all the hacks to making it simpler to use. Once I figured it out it became a lot easier and I also feel like there is still hacks out there that I dont know about.
What problems is the product solving and how is that benefiting you?
It has helped us keep track of our orderes that are being placed and what orders are in house as well as due dates for orders.
An exceptional business and project management tool
What do you like best about the product?
Smartsheet has been extrememly helpful in my day-to-day worklife. It has helped me and my team manage multiple projects simultaneously in a very organized fashion. It was also very easy to learn. I did have a few questions when I was gettings started, and a few more as I became more knowledgable and wanted to know if certain features existed. Support was quick to respond, and scheduling calls with them was very helpful.
What do you dislike about the product?
I have a few customization requests I've submitted, mostly regarding a few functionalities I'd like to see implemented.
What problems is the product solving and how is that benefiting you?
Smartsheet allows my organization to keep an efficient payroll system, and track work that needs to be completed simultaneously on multiple projects. The reporting feature is unlike anything available in other sheet-based platforms, making it a valuable tool to bring multiple sheets and data sets together as needed. Smartsheet dashboards are also extremely easy to use and share.
Convenient tool for tracking project status and timeline
What do you like best about the product?
Smartsheet allows document attached to the task/ event
What do you dislike about the product?
Hard to sort/filter the task/ event on Smartsheet
What problems is the product solving and how is that benefiting you?
tracking all project, project task, project timeline
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