Smartsheet
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Smartsheet review
What do you like best about the product?
Automated time calculations without the need to create complicated formulas.
Ability to turn off and turn on rules in a straightforward fashion.
Ability to turn off and turn on rules in a straightforward fashion.
What do you dislike about the product?
Online cooperation is not best, especially if your teammates don't have the license to use Smartsheet. Adding them as reviewers is also complicated, spreadsheet must be exported and reviewed offline.
What problems is the product solving and how is that benefiting you?
Managing large programs and smaller projects. Track milestones, execution and highlight risks.
Keeping us organized one task at a time.
What do you like best about the product?
Smartsheet has really allowed us to track our different projects easily. It is easy to build out the forms by the basic templates offered. The visibility across the team is helpful.
What do you dislike about the product?
Building the automations are tricky. It would be nice to have some additional help or instruction to implement the automations for what we need for the team.
What problems is the product solving and how is that benefiting you?
We are able to track our trainings and attendee's. We've been able to send out reminders for those who have not yet taken them.
A good place to help keep data organized
What do you like best about the product?
I like the ability of customization for the columns - its ability to store allot of information and categorize favorites
What do you dislike about the product?
I dont like that it isnt easy to duplicate past sheets without carrying over the meat inside the document. Its troublesome that copy and paste doesnt work within smart sheets as well as when searching key words
What problems is the product solving and how is that benefiting you?
Tracking and storing information/data- gaugaing completion
I am advanced SmartSheet user
What do you like best about the product?
It is versatile for the needs of my work as a project and progrm manager.
What do you dislike about the product?
There are still some functionalities and features that I would like to see and they are not there yet.
What problems is the product solving and how is that benefiting you?
Allows for sharing content with inetrnal and external stakeholders and colaborating with them.
Smartsheet Review
What do you like best about the product?
How organized it is and I have differnet options of viewing the dates as grids etc.
What do you dislike about the product?
how they are different ways to start a project and we can't just start properly on a template
What problems is the product solving and how is that benefiting you?
Scheduling laid out in grids and the calculation of days
Useful, Efficient and Centralized
What do you like best about the product?
We love the Card view for purposes of viewing data, and the ability to send out automatic reminders.
What do you dislike about the product?
I think there is a bit of a steep learning curve if you actually want to know how to use it to its full potential. i ve been using it for years and still feel as if im only unlicking half of the potential value.
What problems is the product solving and how is that benefiting you?
The mundane task of sending individual reminders by email one by one. Helps with viewing due dates and finding exactly what things / clients are due on X day of X month and we can plan accordingly.
Powerful tool and easy to use
What do you like best about the product?
I like that everything is onlline and me or any from my team can access the information anywhere at anytime. I have only used it lightly for a couple of projects, but I see the potential to manage every aspect of a project with the tools provided. I have also learned some new things with the information available on the website.
What do you dislike about the product?
Some features and tools are not avaialble unless you upgrade your account.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping me plan and track the execution of several construction projects.
Great for project and issue tracking
What do you like best about the product?
Our organization uses Smartsheet for project and issue tracking. We have been able to create a form for users to log issues and then have built notifications to have the issues reviewed and subsequently resolved. This has been a huge time save to keep track of issues vs emailing people. The configuration options for notifications allow users to customize things how they want which is great.
What do you dislike about the product?
The only downside I have now is the subject lines on the notifications are generic (x user mentioned you in an issue) which makes it hard to keep track when looking through your email notifications. This may be something that is configurable and we just haven't had a chance to research the solution.
What problems is the product solving and how is that benefiting you?
Automatic notifications on issue tracking has been a huge time saver for us.
Alot of Power for a low cost
What do you like best about the product?
My favorite part about smartsheet is the ease of use when you are coming from Excel based platforms. It was easy to implement and we use it daily for our scheudling services.
What do you dislike about the product?
I do wish there was a call center. Talking to a human is helpful but hte online forums and videos have gotten me through most of my issues.
What problems is the product solving and how is that benefiting you?
We use smartsheet to keep track of all projects we have going on as well as to schedule our service technicians in the field to make sure our installs go as planned and we have the correct resources available.
Smartsheet allows our team of remote employees work more seemlessly
What do you like best about the product?
Smartsheet is quick and well organized. We have a lot of remote employees and its nice that we can all get in these sheets at the same time to colloboarate. We use smartsheets multiple times per day. Its great that we can upload documents and message each other as well. This helps reduce clutter in the email inbox.
Customer support is always there - I am constantly getting emails about help topics. Super easy to access.
Customer support is always there - I am constantly getting emails about help topics. Super easy to access.
What do you dislike about the product?
I do miss the formula bar at the top of the sheet that exists in excel. I know I can see the formula in the cell its self but sometimes its easier on the eyes to have it live somewhere else.
What problems is the product solving and how is that benefiting you?
It helps us with billing. It helps me stay organzied with work flow for the people I manage. It helps me understand pacing of spend for clients money. It helps with reporting
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