Smartsheet
SmartsheetExternal reviews
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Smartsheet helps me on reduce the amount of my work in daily
What do you like best about the product?
the automation function is great, and sharing the forms to easily collet data
What do you dislike about the product?
if we could have tab feature as same as in Excel
What problems is the product solving and how is that benefiting you?
Back to before, we offen need to send a accomodation and meal request via email prior to a onsite project week.
with smartsheet form, we only need share the link to collect answer
with smartsheet form, we only need share the link to collect answer
Smartsheet for Construction Project Management
What do you like best about the product?
It's very helpful for tracking the status of the many, many steps required to build and open a new store across multiple departments, teams and stakeholders. It's great being able to set different levels of progress to convey the status at a given point in time. The calendar date function and how that autopopulates when dates are selected also makes it nice to see how that flows down to other action items.
What do you dislike about the product?
Some of the graphics capabilities for visual snapshots of a project at a given point in time seem pretty stiff and rigid, and aren't as robust as graphic capabilities in other platforms. Wish there was a better way to convey a 1-page summary snapshot of status for a given project in an Executive Summary style format for senior leadership.
What problems is the product solving and how is that benefiting you?
Keeping track of the many tasks and statuses for getting a new store built and open.
It is good for team work, very organized and simple to use
What do you like best about the product?
I like that tasks are visible in a table, also that the team can comment on each one of them and its visible to everyone, the implementation is fast and simple and we use it frequently.
What do you dislike about the product?
It would be good if one can upload files into smartsheet, and also to be better color coded for intuitive purposes.
What problems is the product solving and how is that benefiting you?
The order and priority of multiple tasks can save time in terms of work management; to be able to see the comments of the team in each task is helping the workflow as well, so it is beneficial in terms of efficency and organization of work.
Solid and Practical
What do you like best about the product?
With just a basic knowledge of how spreadsheets work, you're able to create platforms to help manage work, whether tracking help desk assignments, parking tickets, or project management tasks. It has the ability to share the data among multiple users. A nice entry-level system for small businesses.
What do you dislike about the product?
In the basic plan, the "workspace" is owned by a specific user and access is only provided via that user. If that user leaves without transferring access, it's problematic. Obviously, this would then entail upgrading to the Enterprise version which can be cost prohibitive.
What problems is the product solving and how is that benefiting you?
Being able to track, assign and respond to Facilities work orders; it's also used to track parking tickets issued.
Organized and Easy to Use
What do you like best about the product?
It keeps everything in one space and is easily integratable with other programs (i.e., Egnyte).
What do you dislike about the product?
Although you can set up automations, it is a lot of manual work to get things started.
What problems is the product solving and how is that benefiting you?
It gives everyone on our team a centralized view of where projects are at, what the order status of requested items are, or even just tracking internal nomenclature.
Although I just started to use it a year ago, I love it already.
What do you like best about the product?
It's an excellent tool for coordination, it's easy to use and has multiple features like the ability to add a schedule. Our company also uses it on a regular basis to capture responses from employes, similar to a survey, which can then be transfered to a spreadsheet.
What do you dislike about the product?
The thing that I had most trouble with, is being able to add someone to an existing sheet.
What problems is the product solving and how is that benefiting you?
Coordination between multiple parties in order to capture all impacts of a change. In our specific case, it's being used to enter all input from Supers and PMs.
Great for Organizing Ideas
What do you like best about the product?
I really enjoy using Smartsheet for it's organizational features. It allows me to visualize different forms of information well, and I find it easy to filter and search. I find their customer support is helpful when I have an issue. We use it frequently for different projects and tasks.
What do you dislike about the product?
Smartsheet definitely takes some getting used to as you learn the system. Sometimes it can be confusing where pages or folders are stored. As you learn, you become better at using Smartsheet.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us organize our tasks so that we are all able to visualize what our next projects are. Additionally, we use it for tracking purposes of work. This benefits our workflow greatly.
SmartSheet Administrator
What do you like best about the product?
Ease of Administration and the ability to assign licenses quickly in the cloud.
What do you dislike about the product?
Not always knowing if a License subscriber is active.
What problems is the product solving and how is that benefiting you?
Project management and workflow.
Streamlined Workflow for Operations Team
What do you like best about the product?
I love the customization of the workflows, reporting and forms for intake.
What do you dislike about the product?
It can be complex at times to understadn how to manipulate it to do what I need it to do.
What problems is the product solving and how is that benefiting you?
Cross team communication and company reporting.
Functionality and simplicity together
What do you like best about the product?
Smartsheet's table structure provides ease of use in many aspects, especially access and revision. Deploying the Smartsheet application at the beginning of projects is very easy and fast, thanks to its import features and copying features. In addition to line-based and page-based separation of comments and documents, holistic viewing opportunities make a difference compared to other applications. Working with excel formulas is very useful. It is a great advantage that more than one project or program can be reported together in reporting and dashboard features, but it is very important that the user is aware here. If projects that do not have a similar structure are reported together, this may result in very inaccurate values. Automation is very easy to use. It is useful to have different field-based functions when setting conditions for both filtering and automation. For daily use, it works with instant data and its notification mechanism is very useful. Online training and customer support are very effective. Quick turnaround is provided.
What do you dislike about the product?
One aspect that needs improvement is the authorization structure. It would be great if roles could be created on a Workspace basis and the authorities of these roles could be determined parametrically. Another aspect open to improvement is baseline management. It is not suitable for newly added tasks in the later stages of the project or especially for tasks whose baseline needs to be changed. It updates the entire baseline again. When you calculate summary data with more than one parameter in reporting, it is not possible to show them as a chart on the dashboard. Additional implementation or fees are required to develop pivot table capabilities. Active directory integration works well, but user email address changes could be made easier to use for large groups.
What problems is the product solving and how is that benefiting you?
It undertakes most of the governance, reminder and information duties of the project manager.
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