Smartsheet
SmartsheetExternal reviews
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Easy to use
What do you like best about the product?
Easy to find information in a cell, which makes my job easier
What do you dislike about the product?
There isn't much I don't like, I appreciate sharing work with team members
What problems is the product solving and how is that benefiting you?
Being able to see dates and completion of tasks
Smartsheet really is smart
What do you like best about the product?
I like that Smartsheet makes it easy to collaborate with coworkers on projects. The dashboard feature is also really cool as it provides a visual option for data. We use it a lot for project tracking and the features to see when the different pieces of the project are due, in progress, etc. is really helpful. I use Smartsheet daily!
What do you dislike about the product?
I dislike how complex some of the formulas and advanced features are.
What problems is the product solving and how is that benefiting you?
Smartsheet allows us to collaborate better as a team to improve workflow and project management. The calendar feature is helpful to see deadlines and dates as well.
User-friendly
What do you like best about the product?
accuracy, organization, structure, flexibility
What do you dislike about the product?
Data entry when working on a long project
What problems is the product solving and how is that benefiting you?
quarterly updates on annual cross functional projects
maintaining accurate data base
maintaining accurate data base
Smartsheet make daily work more automation
What do you like best about the product?
We can send and track the email through smartsheet. Besides, the interface of smartsheet is easy to find the function I am looking for.
What do you dislike about the product?
The dashboard funstion in smartsheet is a little bit simple.
What problems is the product solving and how is that benefiting you?
1. Record the email with each case in one platform (smartsheet)
2. Auto reminding to stakeholder
3. The ability to set up automatic rules that help structure the data table efficiently
2. Auto reminding to stakeholder
3. The ability to set up automatic rules that help structure the data table efficiently
very practical tool to create and manage projects and work resources
What do you like best about the product?
Very friendly and nice to manage and work with, many useful features that help to follow up projects accomplishments and can be accessed by several users to analyze the information and make project decisions. I use it frequently to run several tools that have been adapted and integrated.
What do you dislike about the product?
Capability to store data, it is needed to create reports or sheets from time to time due it gets to storage limit.
What problems is the product solving and how is that benefiting you?
Access to databases and approvals workflow.
Useful and Intuitive
What do you like best about the product?
I appreciate the automations and the ease of collaborating with others—it truly makes a significant impact on my daily work interactions and supports some of our organization’s most efficient processes.
What do you dislike about the product?
I wish I could stay logged in for a longer period, so I wouldn't have to log in every time I open the site.
What problems is the product solving and how is that benefiting you?
This tool helps us communicate and keep track of changes in our data, acting both as a messenger and a tracker so we can review past updates when needed.
Functional and robust
What do you like best about the product?
I appreciate that it offers multiple features to improve the organizational process.
What do you dislike about the product?
It is not as user-friendly as I would like, and using all of its features can require more extensive training.
What problems is the product solving and how is that benefiting you?
I can easily receive submissions from clients and efficiently organize information from multiple clients.
Smartsheet is a great versatile product that can be utilized across many departments.
What do you like best about the product?
I appreciate how customizable it is. The AI chart creation feature is something I really enjoy, as it allows us to easily add visualizations to our dashboard. This makes updating stakeholders much simpler. In our organization, we use it every day for more than just project management; we rely on it for creating forms, tracking transportation schedules, and managing approvals for purchases and inventory. Although the initial implementation and integration were slow, once each department learned about everything Smartsheet can do, it quickly became our preferred tool for fast and straightforward solutions—tasks that previously would have required help from our IT department or other software.
What do you dislike about the product?
I do not like the new payment model that has recently been established. What once did not require a paid license now does; however, the per-license cost has also decreased.
What problems is the product solving and how is that benefiting you?
Managing multiple projects at one time and keeping everyone informed of the status of projects, along with the ability to provide quick updates to the larger team.
Organized listing of tasks
What do you like best about the product?
its well laid out. easy to use. reminds me of excel which is a good transition.
What do you dislike about the product?
it doesnt have inherent color schematics that are easy to use.
What problems is the product solving and how is that benefiting you?
it provides ease of sharing timeline and tasks amongst fellow coworkers.
cloud-based platform that helps manage projects, track progress, collaborate with teams real time.
What do you like best about the product?
Easy to use with a familiar spreadsheet-style interface
Enables real-time collaboration and task tracking and easily implemented
Offers automation for reminders, approvals, and workflows
Integrates with Microsoft 365, Google Workspace
Can be used in real time and everyday
Provides clear project visibility through dashboards and reports
Enables real-time collaboration and task tracking and easily implemented
Offers automation for reminders, approvals, and workflows
Integrates with Microsoft 365, Google Workspace
Can be used in real time and everyday
Provides clear project visibility through dashboards and reports
What do you dislike about the product?
Can be expensive for small teams or individual users
Requires some learning time for advanced features,
Limited offline functionality
Complex projects may become difficult to manage in large sheets
Reporting features can be less flexible compared to specialized BI tools
Customer support is difficult to use as not in real time
Requires some learning time for advanced features,
Limited offline functionality
Complex projects may become difficult to manage in large sheets
Reporting features can be less flexible compared to specialized BI tools
Customer support is difficult to use as not in real time
What problems is the product solving and how is that benefiting you?
Smartsheet helps in project organization, communication, and workflow tracking.
It helps teams:
Stay aligned by keeping all tasks, files, and updates in one place
Eliminate confusion caused by scattered emails or spreadsheets
Automate routine tasks like approvals and reminders
Monitor deadlines and progress through visual dashboards
These benefits make work more efficient, reduce delays, and give one a clear view of what’s happening in every project—helping one make faster, smarter decisions.
It helps teams:
Stay aligned by keeping all tasks, files, and updates in one place
Eliminate confusion caused by scattered emails or spreadsheets
Automate routine tasks like approvals and reminders
Monitor deadlines and progress through visual dashboards
These benefits make work more efficient, reduce delays, and give one a clear view of what’s happening in every project—helping one make faster, smarter decisions.
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