Smartsheet
SmartsheetExternal reviews
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Smartsheet....it's smart so you don't have to be
What do you like best about the product?
Smartsheet has the functionality (and more) of MS Project and the customizability of Excel. The best of both worlds in one application. The features in Smartsheet really extended what we could do compared to MS Project. Add-ons like Resource Manager were easy to use and really save time over having to set up complicated formulae and graphs in traditional office suite programs.
My users enjoyed the email notifications which is very easy to set up in Smartsheet. We had tried to implement something similar inside Office but it was difficult installing add-ins that could beak with updates. With Smartsheet, integration was seamless. This is where Smartsheet shines. It has all the functuality that we wanted bulit-in so that it's easy to navigate and implement, and the support is great wherever we couldn't figure out how to do something.
My users enjoyed the email notifications which is very easy to set up in Smartsheet. We had tried to implement something similar inside Office but it was difficult installing add-ins that could beak with updates. With Smartsheet, integration was seamless. This is where Smartsheet shines. It has all the functuality that we wanted bulit-in so that it's easy to navigate and implement, and the support is great wherever we couldn't figure out how to do something.
What do you dislike about the product?
Unforturnately, my organization doesn't use the desktop app and the web-based interface of Smartsheet can be a little awkward to use. This is an issue with web-based platforms in general. Smartsheet's cloud interface does a good job replicating the feel of a desktop application and is better than many others, such as Sharepoint. But we still find ourselves starting in Excel or creating multiple templates in Excel and then trying to move them to Smartsheet- sometimes having to recreate or fix-up sections.
What problems is the product solving and how is that benefiting you?
The Resource Manager helps keeping track of resource allocation and lets me quickly assign available users to tasks.
Smartsheet is better than I expected
What do you like best about the product?
Linked sheets, summary information, report generation, tutorials
What do you dislike about the product?
Smartsheet has been very helpful. Still not sure about exporting data and document storage but I need to learn more.
What problems is the product solving and how is that benefiting you?
Better tracking project status, easier to generate executive summaries and reports, action tracking and assignment to different team members,
A Flexible, All-in-One Solution for Project Management
What do you like best about the product?
It is highly customizable. It helps me build workflows that fit exactly how I want, and it’s easy to track everything from tasks to timelines. The transitioning between different platforms is easy and this keeps everything centralized.
What do you dislike about the product?
Atleast for me, while you can track a lot of data in Smartsheet, the reporting features could use some improvement. If I need in-depth reports with complex filters and visuals, it requires some workarounds.
What problems is the product solving and how is that benefiting you?
I love that I can assign tasks, communicate directly with team members, and keep everything in one place. The notifications keep everyone in the loop, and there’s no need for endless email chains.
A great tool to use for automating processes without expert programming knowledge
What do you like best about the product?
Smartsheet is a great tool to help organize, operationalize, and automate processes in a single platform with little to no programming expertise. It is very easy to get up to speed on the tool and the training materials are excellent!
What do you dislike about the product?
There are some features that are lacking that you might find in Excel, but I still prefer Smartsheet because of it's user friendliness and flexibility.
What problems is the product solving and how is that benefiting you?
Allows me to automate processes increasing productivity and reducing headcount.
Great Product
What do you like best about the product?
Very easy to collaborate. Very use to edit. Good native insights from dashboards. Great every day tool.
What do you dislike about the product?
Wish certain features worked like the excel shortcuts (i.e. keyboard shortcuts) same as excel.
What problems is the product solving and how is that benefiting you?
Very helpful for integration planning for M&A.
Smartsheet work for our needs on a weekly basis its used.
What do you like best about the product?
I work in the Estimating Department of a General Contractor. We have weekly meetings to review upcoming projects to bid , job that we won, jobs that we are tracking but are no bidding. To do so we created different groups/ cards for each category. My favoruty is using smartsheet to create a scheude to view all the projects and by edited each entry tp include dates and lead estimator . its nice to keep track of who is bidding what on what days so you can prep .
What do you dislike about the product?
not much so far . maybe the print to pdf can be more firendly . for example when creating a scheudle using the dates on a project. if there is a big differnece in the dates (one date is for the pre construction meeting and the second date is for the bid date. if a project is delayed / pushed out then the scheduel shows one project with a very long bar so we have to remvoe one of the dates so everything fits.
What problems is the product solving and how is that benefiting you?
Tracking wins, loses and categorizing them into buckets
Go to software for collecting data and analyzing data
What do you like best about the product?
Form and dashboard capabilities, the ease and how intuitive it is to navigate through the platform. The AI function has helped a great deal when it comes to the formulas.
What do you dislike about the product?
Reports formatting as we are unable to center headers. Also, the 20,000 rows limitation makes it a bit difficult since we have thousands of work orders on a monthly basis and so having to break up the data in separate sheets complicating also the referencing links.
What problems is the product solving and how is that benefiting you?
None at the moment
Smartsheet for the Win!
What do you like best about the product?
Alerts that are automatically sent to users/emails.
What do you dislike about the product?
Excel functions are not always available.
What problems is the product solving and how is that benefiting you?
Allowing all members to stay on task and work on document at the same time.
Smartsheet helps our team stay organized
What do you like best about the product?
I really enjoy that our team is able to all edit our master calendar, which gives all of us visibility into what is happening when! I frequently refer to our master calendar view and adding new events is always seamless and easy.
What do you dislike about the product?
At times the interface can be a little bit clunky and dated looking, but I do appreciate that it mirrors excel,
What problems is the product solving and how is that benefiting you?
It is hard for us to have insight into all of the teams events and communications and smart sheet makes it very simple
Flexible, Dynamic and Powerful Tool
What do you like best about the product?
What I like most about SmartSheet is the ease with which I can build email automations to remind people of upcoming deliverables and more.
What do you dislike about the product?
Until 2025 it was possible for non-licensed users to access and use tools in grid/list format. Now a paid license is needed for this. There are work-around - which have strengths of their own - but it is more work to adjust the tools.
What problems is the product solving and how is that benefiting you?
Tracking work in literally dozens of facilities across a distributed region.
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