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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Tierney I.

Great customizable solution for many different projects and tasks.

  • January 30, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet is beginner friendly and pretty easy to set up a basic grid, reports and even high level dashboards. While there are pieces that can get complicated if you want them to, you don't have to have a programming background to make Smartsheet work for you.

Setting up sheets is easy and customizable. You can easily add a variety of columns to make your sheets work for you. It's also pretty simple to set up workspaces and share out individual sheets, reports or entire workspaces with colleages as needed, whether they're a Smartsheet user or not.

As a monday.com super fan, I was a bit skeptical of Smartsheets at first, but quickly found myself loving the reporting options and now I use Smartsheet nearly every day.

The form options are very helpful for those who frequently receive requests from other team members or departments. They're easy to set up, customizable, and include logic options to allow you to collect the information you need in a simple, straighforward manner.

Overall, Smartsheet is a great solution to simplify workflows, view and share information and get things done.
What do you dislike about the product?
In general, Smartsheet is a great platform, but I think there is some room for improvement on some of their existing features that would make it a 10/10 for me.

First, adding hourly breakdowns for the Gantt view would be a game changer. While this may not be a need for all projects, I've often found myself wishing I could get more granular in this view.

Next, I would love move customization options on the card/board views. I'd like to be able to choose which items show and not have dictated by the layout of my grid workspace. What works best for that view isn't necessarily what works best for the board view.

Finally, I would love to see the workflows updated to support the other checkbox options, like flags. While I can get by with the checkboxes, being able to automatically flag items would often be more appropriate than the checkbox feature and I hope this will soon be supported in the automated workflows.
What problems is the product solving and how is that benefiting you?
Information intake and organization - Smartsheet allows me to easily collect information through forms and organize it in a way that makes sense for me with sheets, reports and automated workflows.


    Cesar M.

Smartsheets for Non-Profit Program Management

  • January 30, 2025
  • Review provided by G2

What do you like best about the product?
I love the versatility and how customizable it can be.
What do you dislike about the product?
I believe it should update on it's own for multi-user sheets.
What problems is the product solving and how is that benefiting you?
It allows all of our employees to update programs in the same sheet.


    Simon M.

A great tool to collaborate with project teams

  • January 30, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, simple and customizable UX, versitile feature set, vastly superior to Excel for managing and tracking tasks and budgets.
What do you dislike about the product?
AI integration could be improved as could built-in tutorials.
What problems is the product solving and how is that benefiting you?
Cross team and company collaboration and project management.


    Agata D.

Tool for collaboration with employees

  • January 30, 2025
  • Review provided by G2

What do you like best about the product?
I am using Smartsheet to create reports and I use workflows to remind my colleagues that a task is pendig their action or they need to approve/declide a workflow. I also gather data through forms (they submit results etc.), responses are then automatically saved, enabling real-time analysis and reporting.
What do you dislike about the product?
It is not so easy to write excel formulas in Smartsheet, they work a litle bit different and once a formula is created, it is difficult for me to analyze it and remember what I've done. I have also troubles using dashboards, this feature is not well developped. It is not straight forward and you cannot create nice graphs and charts based on exisitng reports.
What problems is the product solving and how is that benefiting you?
The use of forms makes it easy to collect data and my peers' responses. The responses are automatically stored and I can have the reports ready without any effort.


    Events Services

A Product Managers experience with Smartsheets

  • January 29, 2025
  • Review provided by G2

What do you like best about the product?
I like the fact that it is Excel based and somewhat inuitive to use. The flexability in creating custom templates and rules is extremely useful and I am able to share tasks with co workers seamlessly.
What do you dislike about the product?
Mostly just my own knowledge of excel. I'm not a power user and some functions take me a while to grasp. I will also say that there was and may still be a glitch in the notes section where you couldnt copy and paste but it may have been fixed at this point.
What problems is the product solving and how is that benefiting you?
This allows my team to create custom template workflows for complex projects. It keeps everyone on the same page and working through the same process.


    Information Technology and Services

Collaborative Tool for project Management

  • January 29, 2025
  • Review provided by G2

What do you like best about the product?
What I most like about Smartsheet is that it’s built to be a collaborative tool. It’s easy for any member of the organization to log in and review project plans, make comments, and track action items. This really helps project managers or leaders stay on top of things. Plus, its user-friendly interface means you don’t need to have deep knowledge of the tool to use it effectively, which makes it great for the project management environment.
What do you dislike about the product?
I’ve taken the Project Management certification by Smartsheet, and even though it evaluates your project management knowledge, it’s more focused on the product itself than the broader project management environment. I believe this could create confusion for someone seeking a project management certification.
What problems is the product solving and how is that benefiting you?
The use of project management tools in a collaborative environment, where everyone can easily use them


    Consulting

Great online tool

  • January 29, 2025
  • Review provided by G2

What do you like best about the product?
I like how multiple users can access the information at the same time. It helps with project management and version control.
What do you dislike about the product?
It can get a bit confusing if you have several templates, active sheets and summary sheets.
What problems is the product solving and how is that benefiting you?
Project management utilizing one solution across all parties.


    Design

A great tool for staying organized as a web architect

  • January 29, 2025
  • Review provided by G2

What do you like best about the product?
I enjoy that Smartsheet is something we can give clients and not worry about them "breaking" anything, like we have in the past with Excel files. Their workspace function makes my job easier. For example, I can inventory all 11 regional websites associated with a domain and keep them in a single folder that a client and my colleagues can review. This is so much quicker than saving a bunch of CSVs in sharepoint. Their AI function creating tool has also come up clutch for me in the past.
What do you dislike about the product?
Because Smartsheet is a new platform, truthfully permissions can get hazy when sharing files with a number of different clients and email addresses. There's so many platforms a client has to deal with from all their agencies, most of them don't want to make a new account. Smartsheet is straightforward and easy to get started using, but there's still a fear about using it from our clients vs something older and legacy like Excel.
What problems is the product solving and how is that benefiting you?
Smartsheet makes organizing thousands of URLs a breeze with it's indentation and AI macro function feature. I can rest assured that my work will look clean and people can easily filter/sort what I send.


    Packaging and Containers

Smartsheet very economical tool for business use

  • January 29, 2025
  • Review provided by G2

What do you like best about the product?
Ability to easily share workbooks, create project plans.
What do you dislike about the product?
Not as robust as a project management tool. Size of database may be a limitation.
What problems is the product solving and how is that benefiting you?
Project management without having to buy MS Project for a large number of people.


    Amy K.

Smartshete review

  • January 29, 2025
  • Review provided by G2

What do you like best about the product?
it is easy to use and is a good coworking document space
What do you dislike about the product?
it took awhile for me to get the hang of using it
What problems is the product solving and how is that benefiting you?
it is easy to create documents with other colaborators