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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Banking

Strong Project Management Software

  • January 07, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet is a clean and crisp project management tool. It's easy to track projects and I love the opportunity to add attatchments. There are excellent learninng webinars as well that can be used for PDUs. I found it easy to switch from one tool to this tool.
What do you dislike about the product?
There could be better ways to group teams and build portfolios. There are stronger project management softwares for this application.
What problems is the product solving and how is that benefiting you?
It is a tool to track projects with ease and understand project status.


    Adam P.

Guest List and Ticket Request

  • January 07, 2025
  • Review provided by G2

What do you like best about the product?
It is so helpful to have Smartsheets for guest lists or ticket requests for shows/events. In a year, I receive over 300 requests for tickets for events, and I have only had two or three mixups in the last two years.
What do you dislike about the product?
I do not have any dislikes. It is easy to use, and if you don't know how to do something, you can find out online.
What problems is the product solving and how is that benefiting you?
It allows me to take ticket request for shows and events with out sending 100s of emails.


    Electrical/Electronic Manufacturing

Great product that allows all team members to collaborate on project timelines and update status

  • January 07, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet is a tool that is relatively easy to use and quick to learn. Its not too complex but a powerful tool which provides dashboards to summarize large amounts of data.

The ability to share specific sheets with people outside the organization is great because it allows us to share real time progress and urgent deadlines with our customers.
What do you dislike about the product?
Smartsheet doesn't provide a fishbone timeline for milestone but suggests exporting to excel to generate these charts. The timeline view is a new feature but I wish it could be presented in a fishbone format. The current format looks very messy with there's lots of items on the screen
What problems is the product solving and how is that benefiting you?
It allows me to track projects, collaborate with team members and share progress with customer.


    David B.

David Boyle - Smartsheet review

  • January 07, 2025
  • Review provided by G2

What do you like best about the product?
I like how it automatically updates timelines based off of the estimated durations and start dates.
What do you dislike about the product?
I feel like the UI is slightly outdated.
What problems is the product solving and how is that benefiting you?
It makes it very easy to display different workstreams along with their timelines and assignees in one concise sheet.


    Nawoja K.

Review

  • January 07, 2025
  • Review provided by G2

What do you like best about the product?
I really like variety of templates and possibility to create own wons. I do like automation, which allows me to setup for example reminders. I often use dasboards which allows me to present clear overview of project status. I appreciate that project team can access it and see real-time updates.
What do you dislike about the product?
Dasboard features should be more robust - and have more flexibility. Also it is a nightmare to create links (connections) between sheets - it must b cell by cell which is time consuming. Basic conditional formatting is available, it lacks the depth and flexibility found in other spreadsheet tools. ALso it would be helpful to have possibility to share sheet with particular filter on to selected group of users.
What problems is the product solving and how is that benefiting you?
It is a good platform for project management, where project team members can review/see particular documents like project plan, risk& issue log, action log etc.
Smartsheet's automation capabilities allow users to automate repetitive tasks. It also improves visibility into project progress by offering real-time dashboards.


    Consulting

Simple and effective

  • January 07, 2025
  • Review provided by G2

What do you like best about the product?
It is a lightweight tool to help both in effective internal management-such as project management or financial control-and effective external management, like communicating with clients, submitting forms, and consolidating data. I work with this tool daily. Working with several files is smooth, and one can link and integrate them seamlessly for data consolidation, analysis, and decision-making. Its logics and structure are somehow similar to Microsoft Excel, but much more powerful, which allows the development of much more robust solutions within its interface. The combination of simplicity and versatility turns it into a potent resource for workflow optimization and the driving of better results. Easy to use, it also has a very complete and intuitive learning platform that effectively resolves any doubt or uncertainty. This makes the tool both powerful and accessible for users at any level of proficiency: onboarding is easy, and further development of skills is possible.
What do you dislike about the product?
Working with many files may, however, become a bit inconvenient at times. Switching from one file to another is no big deal generally, especially when using the application on the desktop and not through a web browser. However, there were several times when things worked slower. In that respect, for sure, other benefits of using the tool typically override such slight weaknesses in all those tasks connected with data compilation and analysis that require several files.
What problems is the product solving and how is that benefiting you?
This tool allows you to concentrate a great deal of the company's work into one easy-to-use platform. With it, you can manage finances, track time spent on each project, and monitor the different activities a project might entail. By having this all in one place, seamless communication is fostered throughout the different members of the company, from finances, technical teams, and through management. This integration therefore smoothes the workflow, extends collaboration, and keeps everybody informed about priorities and progress.


    Dalexi C.

Positive Experience Using Smartsheet

  • January 07, 2025
  • Review provided by G2

What do you like best about the product?
I like that it is easy to use and that I can collaborate with my colleagues. There are different modules to use and easy to integrate with other programs I use.
What do you dislike about the product?
I feel like it's hard to share if collaboraters are not paying users of Smartsheet.
What problems is the product solving and how is that benefiting you?
Smartsheet is:
- helping me list tasks and outline a plan of action
- see status of completed tasks
- collaborate with colleagues
- have a calendar place


    Biotechnology

Smartsheet Review

  • January 06, 2025
  • Review provided by G2

What do you like best about the product?
Automation and integration of multiple parties.
What do you dislike about the product?
Some funcitonality on excel is still easier than smartsheet
What problems is the product solving and how is that benefiting you?
Automation of smartsheet and task tracking


    Medical Devices

Positive experience for what it can do, many opportunities to improve functionality/communication

  • January 06, 2025
  • Review provided by G2

What do you like best about the product?
The most helpful part of smartsheet is the ability to comment on line items on progress. There is a lot of opportunities for customization - takes a bit of time upfront to learn how to use, ease of use could be improved, or a bit more user friendly. Has similarities between a lot of different microsoft project/task/project live functions so its great that its not all in one app.
What do you dislike about the product?
Not having a loading bar that tracks percentage or a timeline bar like in Microsoft Project is the biggest thing that is lacking. Smartsheet is great for day to day management but I often feel like I am r-inventing my timeline when I need to present out on status and progress to stakeholders.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to manage multiple subprojects in my overall program and identify where the critical path is.


    Construction

Reliable database that is easy to create forms and edit

  • January 06, 2025
  • Review provided by G2

What do you like best about the product?
Once you know the basic buidling blocks of how to create forms there is no limit to the reports that can be driven off a master database. I use Smartsheets everyday. And, the ability for users to update information that is reflected across the spectrum of users is empowering.
What do you dislike about the product?
The cost is the biggest barrier to expanding our user group. Also, the ability for non-users to view is difficult sometimes.
What problems is the product solving and how is that benefiting you?
Assiging responsibily and ownership of key data down to one user/location simplifies our process. Mutliple reports and graphs can then be generated for individual users. Not sure how AI will impact Smartsheets?