Smartsheet
SmartsheetExternal reviews
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Review for Smartsheets
What do you like best about the product?
The best part of smartsheet is the dashbored. I think it is the feature where it helps centuralize all information where everyone can access. I also like the feasture where one you finish a task the system can archive your task. The workflow are really helpful as well. I also like how there many different features in on centeral website.
What do you dislike about the product?
Smartsheets can be a learning curve. It can be hard to learn sheets and the fuctions.
What problems is the product solving and how is that benefiting you?
organization really helps with different projects as well as task management and reminders
Awesome!
What do you like best about the product?
I like how organized it is and how easy it is to learn how to use it.
What do you dislike about the product?
I don't like that we have to pay for a subscription fee.
What problems is the product solving and how is that benefiting you?
Department Organization
Interactive
What do you like best about the product?
The automations are very helpful when a lot of people need to be kept in the loop on information.
What do you dislike about the product?
Archiving information of information could be done easier.
What problems is the product solving and how is that benefiting you?
We use Smartsheet to track tasks completed by several departments and to communicate information across departments.
Smartsheet is a fantastic product that fills several niches
What do you like best about the product?
The project dashboards and task tracker functions are great for streamlining our project management.
What do you dislike about the product?
There is no easy way to co-work on projects in smartsheets with another person without having to constantly refresh the page.
What problems is the product solving and how is that benefiting you?
Keeping track of tasks, reporting on progress and task dependencies, developing realistic timelines for projects and tasks to be completed.
Great Tool that Can Sometimes Overwhelm
What do you like best about the product?
The flexibility and the amount of features. I am always suprised (in a good way) about how much one can do with the tool. I also really like how many different views are possible and available so you can adjust or create a specific dashboard for internal use and then utilize a different view for a customer that looks really professional.
What do you dislike about the product?
I sometimes find it overwhelming and not super user friendly. There are SO many features and ways to use it that I don't always know where or how to start. And because there are so many options it's not super easy to remember how to do something so I find myself having to google almost every time I need to make a new sheet to remember how I did the last one.
What problems is the product solving and how is that benefiting you?
I manage projects so Smartsheet helps me project manage my projects for both an internal and external audience and stay on task for deliverables and due dates.
Smartsheet helps keeps teams aligned, and improves workflows
What do you like best about the product?
I like the collaborative nature that it brings to my team for critical items. We are able to share information, updates, and status in real time.
I love the ability to customzie filters and formatting to present relevant information to those outside of the organization.
I love the ability to customzie filters and formatting to present relevant information to those outside of the organization.
What do you dislike about the product?
I wish that there was a better way to share common templates created by our company other than having one or even a team of owners. It would be nice to be able to have a collection of company templates that could be copied and shared without having to get an invite from the "owner".
What problems is the product solving and how is that benefiting you?
One item we use this for is it creates a collaborative schedule for our team for team to provide procurement updates, crew scheduling and more.
We use it for cost management workflow coordination. Everyone updates the sheet with potential cost impact items and an estimate of the cost. We can update it once we know if it is a true cost, or if the issue has gone away. Actualized costs can be added once pricing is received, and then the item can be closed once payment has been made.
We use it for cost management workflow coordination. Everyone updates the sheet with potential cost impact items and an estimate of the cost. We can update it once we know if it is a true cost, or if the issue has gone away. Actualized costs can be added once pricing is received, and then the item can be closed once payment has been made.
Smartsheets ease of use
What do you like best about the product?
The best part of using smartsheets for me has been the ease of sharing. Customers want to recieve a digital copy of documents that is updated in real time. Smartsheets give us this power and allows us to choose whether or not to allow the doc to be co-authored with the customer. Sometimes it is helpful for the customers to be able to edit collabortative docs but in the case of projects plans we would not want this same ability. Smartsheets makes both options very easy! Ultimately this gives our team a higher level of customer support.
What do you dislike about the product?
Smartsheets allows for some fairly advance dashboards and integrations. Learning how to do these things has been slow for me. I would love a easier tutorial.
What problems is the product solving and how is that benefiting you?
Smartsheets has allowed our team a simple method for project planning and collaboriting with customers.
Great Project Management Software
What do you like best about the product?
SmartSheet is a flexible collaboration tool that combines the familiar interface of spreadsheets with powerful automation and workflow capabilities.
What do you dislike about the product?
The training is great, however, building an entire dashboard can be very complicated without knowing how everything is linked.
What problems is the product solving and how is that benefiting you?
Building a single repository of information that engages, aligns, and keeps team members informed real-time. Project tracking made easy.
Quality Project Management Tool
What do you like best about the product?
Smartsheet has all the of standard features and functionality needed to manage projects and initiatives of all sizes and levels of complexity. It is comparable to other project management tools, but excels in its ability to integrate data from other systems. We have large teams of project managers across a diverse organization who are all able to use the tool for portfolio management and leadership reporting.
What do you dislike about the product?
Smartsheet has limited dashboard/data visualization capabilities for reporting. The gantt chart feature is also subpar.
What problems is the product solving and how is that benefiting you?
I am using Smartsheet for project management and our organization is using the tool for portfolio management. It provides consistency in reporting and organization-wide visibility to project activities and status to our leadership and stakeholders.
Most useful Software
What do you like best about the product?
Smartsheet is the second most used software for our company- the first being our CRM and employee management software. This is an every day, all day software that we use on our phones and laptops. We have several different workspaces developed for each of our departments that allows us to share only the pertinent information to members of each department without overwhelming the teams. One of our most used sheets- our lead tracker- was accidentally deleted, and Smartsheet customer support was able to restore our sheet and all of our customer lead data. The ability to bookmark certain forms and dashboards means that even using on a smartphone is easy for our field team to do while on the go and in the field. The automated alerts and forms are quick to put together and distribute for implementation.
What do you dislike about the product?
The downside of Smartsheet is the ability to compile data from different sources. It's unable to pull certain lines from multiple sheets to copy to another sheet to combine the pertinent information from each source. This has to be done through Zapier.
What problems is the product solving and how is that benefiting you?
Smartsheet is keeping track of repetitive tasks, vehicle maintenance schedules and alerts, as well as all pertinent information for our company.
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