Smartsheet
SmartsheetExternal reviews
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Good for the most part
What do you like best about the product?
Smart sheets is great for data management, it's flexible with easy user interface, and it's most useful feature to us is the usage of mobile devices for the platform. We use it daily for live performances and keep track of most things. The access to API's works great, we implement external code so that we can do the automations we want to do.
What do you dislike about the product?
Customer support read a script, but too many of the issues we had needed to be solved by our team. It feels limited in both automations as well as interface on the back end. Small things, such as conversations needed to be removed manually if they're tied to a sheet, we can't copy cells and paste them to a different sheet, connectivity to Power Automate is not the best and is severely limited. Automations take a few minutes, and you can't prioritize automations or time them by the minute, so they require specific structuring even though it wouldn't be an issue with programs such as Excel. They update features that seem more aesthetic and there are many small details that could instead be improved which would honestly increase the apps value.
What problems is the product solving and how is that benefiting you?
Smartsheets allows us to have mobile devices directly insert data onto the sheets which we are able to use the very same day for inventory across multiple theaters.
Ongoing Smartsheet Learning Experience
What do you like best about the product?
I like how it provides a well-rounded system with different tools which allows for creativity and freedom when it comes to building client solutions without having to type a line of code.
What do you dislike about the product?
There are few functionalities with the app that are limited or missing. There are also some really annoying little things which I presume can be solved easily. To give an example: When creating conditional formatting rules, once you add an "AND" condition, it can't be undone. Also, you can't delete a column if it's being used in conditional formatting rules, etc.
What problems is the product solving and how is that benefiting you?
As a Smartsheet Consultant, I'm using the app to solve client problems. From what I witnessed with about 9 months using Smartsheet, it is really helpful when it comes to PPM Solutions and allowing businesses have a great control over their projects at a granular level, and over their portfolio. It also enables seamless collaboration across Teams which is one of the most powerful features within the app.
Smartshee works well for our team
What do you like best about the product?
It's great to be able to attach files and comments to the same line. This works well for planning out a social media calendar.
What do you dislike about the product?
I don't find it super intuitive to use, and am often having to search out how functions work.
What problems is the product solving and how is that benefiting you?
It's easy to see what everyone is posting on our various channels of social media all in one place.
SmartSheet Review
What do you like best about the product?
Smartsheet is a decent tool for managing projects, especially for teams looking for a spreadsheet-style interface with added collaboration features. It allows users to create detailed task lists with the ability to assign responsibilities, set start and due dates, and track progress over time.
One of the strengths of Smartsheet is its flexibility—you can customize views, use filters and create automated workflows that help streamline repetitive tasks. Reminders can be set up to ensure deadlines aren’t missed, and collaborators can attach files, leave comments and make edits, which are saved in version history. This version control feature makes it easier to track document changes and collaborate without confusion.
One of the strengths of Smartsheet is its flexibility—you can customize views, use filters and create automated workflows that help streamline repetitive tasks. Reminders can be set up to ensure deadlines aren’t missed, and collaborators can attach files, leave comments and make edits, which are saved in version history. This version control feature makes it easier to track document changes and collaborate without confusion.
What do you dislike about the product?
While it covers many bases for project tracking, it can feel a bit clunky or overwhelming for users who aren’t familiar with spreadsheet-style tools. Also, while automation and integrations are available, they may require some setup time and aren’t always intuitive for new users.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us organize and manage projects by providing a centralized space where we can assign tasks, set start and due dates and track progress. It solves the problem of scattered communication and missed deadlines by allowing us to automate reminders and keep everything in one place.
Small but Powerful
What do you like best about the product?
Great for registers, forms are good, not to hard to learn. excel for words basically
What do you dislike about the product?
complex formulas are a bit rough, app is clunky. cant zoom on sheets ?!?
What problems is the product solving and how is that benefiting you?
Register such as HSE, Business Risk, Training Matrices, smart sheets can send you reminders which reduces mental load
Gets the job done!
What do you like best about the product?
It allows for large quantity data organization
What do you dislike about the product?
I cannot highlight rows when working through line items
What problems is the product solving and how is that benefiting you?
Organizing projects transactions
It is amazing
What do you like best about the product?
Workflow management especially with my team
What do you dislike about the product?
Direct access for technical support like other softwares
What problems is the product solving and how is that benefiting you?
Specially project milestone management
lots of options, lots to learn but is pretty user friendly
What do you like best about the product?
Hyper links are great. I love the ways you can sort the sheet for the specific info needed
What do you dislike about the product?
I have never really found a way to lock the sheet. I have been able to make reports but someone always sorts the main sheet.
What problems is the product solving and how is that benefiting you?
I really do like the ability to share info across the company and with other companies that I do projects for
Company User
What do you like best about the product?
Smartsheet excels at combining the flexibility of spreadsheets with powerful project management tools. It’s great for collaboration, offering real-time updates, automation, and clear visibility across teams. The intuitive interface makes it easy to manage complex workflows efficiently.
What do you dislike about the product?
Smartsheet can become expensive for larger teams or advanced features. Also, it may have a learning curve for users unfamiliar with project management tools.
What problems is the product solving and how is that benefiting you?
Smartsheet helps streamline data collection and reporting by simplifying intake form creation and automating quota submissions. This saves time, reduces manual errors, and provides real-time visibility through dashboards for better decision-making.
Makes collaboration a breeze
What do you like best about the product?
I enjoy the fact that different teams and individuals can collaborate seamlessly on shared projects while maintaining visibility and accountability. It’s intuitive, highly customisable, and bridges the gap between spreadsheets and project management tools.
What do you dislike about the product?
While Smartsheet offers a lot of flexibility, some of the more advanced features - like automation workflows and reporting - can be difficult to master without dedicated training. The pricing model can also be limiting for smaller teams or those with fluctuating user needs.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping us overcome fragmented communication and siloed project tracking. It centralises workflows across teams, improves transparency, and makes it easier to manage complex timelines and ownership. The ability to automate repetitive tasks and generate live dashboards has saved us time and reduced manual reporting errors.
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