Smartsheet
SmartsheetExternal reviews
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Smartsheet User who primarily uses the product for tasks assignments in Ghantt charts
What do you like best about the product?
My single favorite feature is the way you can attach files to the ghantt chart items. It saves a lot of time since many tasks involve a specific file that needs addressed.
What do you dislike about the product?
From someone whose experience is shaped by Microsoft Project, the ghantt charts are different in Smartsheet and I think that leaves something to be desired. Since most people are probably coming from a MS project background, I think that it would make sense to match more to Project.
What problems is the product solving and how is that benefiting you?
Smartsheet solves the problem of MS project files that can only be viewed one at a time.
Great tool to organize your work and workflows; just be cautious about cost
What do you like best about the product?
The ability to use a tool that is familiar like Excel, but have the added benefits of workflows, automation and ability to create dashboards that can help manage work in an effective and efficient way. The downtime that was a big issue a couple of years ago has basically gone away, which makes this one of my most reliable tools in my finance toolbox.
What do you dislike about the product?
Cost can be a concern if not managed correctly. If you manage the active licenses and use a number of the free features for not licensed users, this is a very valuable product.
What problems is the product solving and how is that benefiting you?
The ability to use automated workflows to communicate information to various parties that our existing systems do not allow us to do. It also gives us a better collaboration tool than Excel to accomplish that need.
Excellent way to get a better result from software similar to what users are already familiar with
What do you like best about the product?
Looks and behave like applications we are used to, but admins can then get a lot more value out of the extra functionality
What do you dislike about the product?
Inability to use some excel familiar formulae - specifically ones which allow 2 user accounts with commas in between, in the same cell
What problems is the product solving and how is that benefiting you?
Calendarisation of large numbers of deadlines with multiple dependencies between teams
Director of Payroll Operations
What do you like best about the product?
It is very user-friendly; a functional person can configure very easily instead of relying on the technical team to make all of the updates. A form can easily be developed along with data mesh and other features to fill in needed information. The import/export features are great too!
What do you dislike about the product?
I wish form fields could be restricted such as numbers only.
What problems is the product solving and how is that benefiting you?
online form submissions.
Like Excel but more detailed capabilities and sharing opportunities
What do you like best about the product?
That my boss and I can work in it at the same time and work off of the same sheets for more accurate information.
What do you dislike about the product?
Small quirks like being unable to edit certain column titles in certian sheet set-ups, or the way the formulas work.
What problems is the product solving and how is that benefiting you?
It helps me keep pretty much all of my information I need in just one place, while also allowing me to collaborate with my boss on each of those pieces. I also love its ability to create forms that can be shared.
Smartsheet is easier than excel
What do you like best about the product?
The simplicity. Excel is hard to break into and Smartsheet functionality has proven easier
What do you dislike about the product?
No tabs!!! I think it would be helpful to add this
What problems is the product solving and how is that benefiting you?
It provides a system that allows collaborative task management
Good for Project Mangement
What do you like best about the product?
Easy to learn and the automated reminders. Great customer support.
What do you dislike about the product?
It would be great if could create multiple tabs on a sheet.
What problems is the product solving and how is that benefiting you?
Automated reminders help everyone on the team stay on track.
Good templates and tools to do a multitude of things
What do you like best about the product?
Smartsheet has the tools and templates to do a lot of different things to manage projects and create visuals for higher level management (using live data). My team also found a way to manage stock/inventory with QR codes without needing a 3rd party software/system.
What do you dislike about the product?
Even though Smartsheet has great templates and tools, it still has limitations. Excel may not have the templates and ease of use, but it has the ability to do a lot of customization that is not available in Smartsheet. We have to perform a lot of workaround with extra sheets and templates to achieve the same result as a simple function in Excel.
What problems is the product solving and how is that benefiting you?
Allows for collaboration and multiple user input for managing projects. Much easier for multiple people to work on the same sheet compared to Excel.
Marketing Associate
What do you like best about the product?
Smartsheet helps collecting a lot of our creative jobs so we can keep them organized as a team. Smartsheet is very easy to use and we use it daily for our important tasks.
What do you dislike about the product?
I think the least helpful thing about smartsheet is the amount of users you are allowed to have without paying for more. It should be more, especially if a large company is using the website.
What problems is the product solving and how is that benefiting you?
It is solving us having a single platform for all of our creative projects that we can check on the status of and where it lives on our DAM, since it is named as the job number that we assign in Smartsheet. We also keep all of our usernames and passwords on there for the team to use when needed (ex. Fedex)
Good and fast way to share information at showsite
What do you like best about the product?
The instant share of information and the interface.
What do you dislike about the product?
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What problems is the product solving and how is that benefiting you?
The real time changing information for all people involved at the project.
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