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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Consulting

useful

  • October 04, 2025
  • Review provided by G2

What do you like best about the product?
the simplificity and Salesforce integration
What do you dislike about the product?
the navigation is clunky, the folders and rationale could be better organized
What problems is the product solving and how is that benefiting you?
project mnagement for cross function visibility, like the single source of thruth


    Lindsay L.

Smartsheets has been great although sometimes limiting

  • October 04, 2025
  • Review provided by G2

What do you like best about the product?
Designing dashboards is very flexible and able to create the exact layout I want.
The formula language is very well documented, easy to read and understand. The documentation is also integrated directly within your sheets, making it easier and faster to write formulas.
Smartsheets also has an active and supportive community, with members eager to help you find solutions for your projects. If a feature doesn't exist, there is usually a work-around for just about anything you'd like to do.
What do you dislike about the product?
Probably the biggest issue with the formulas is VLOOKUP does not allow you to vlookup from the bottom up. This requires you to use clunky workarounds and extra formulas that slow Smartsheets down.

I would like to be able to update sheets every 1 minute, using the automation tools, but the fastest we can do is 1 hour, without using the API and hosting code on a server. Faster updates would allow us to track time sensitive tasks and alert operators immediately.

When working directly within sheets that have thousands of rows with formulas, it can cause the browser tab to freeze or longer save times.

Overall Smartsheets has been a pleasure to work with and only have a few small gripes.
What problems is the product solving and how is that benefiting you?
This tool allows us to monitor KPIs and PIs across different departments, making it easier to visualize and interpret months of data. It helps us gain a clearer understanding of how our business is performing.


    Danny G.

Overall great tool to use

  • October 03, 2025
  • Review provided by G2

What do you like best about the product?
I like that it keeps me organized, and provides a lot of different functions for automated organization.
What do you dislike about the product?
Certain actions can be finicky, especially if one does not have the full paid version.
What problems is the product solving and how is that benefiting you?
Organizing projects


    Sarah H.

Great Program For Company To Stay Organized

  • October 03, 2025
  • Review provided by G2

What do you like best about the product?
The program has been set up to be customized to what our company needs. It helps keep project tasks organized and information sorted, making it easy to review.
What do you dislike about the product?
Since it is so customizeable and I am not the one who created it, if there were anything we would like to change in how the program runs in the future, we cannot make those changes.
What problems is the product solving and how is that benefiting you?
It allows us to create tasks, set who the task is assigned to, and put dates for when the task was started, its due date and the date it was actually completed.


    Chris V.

Ease of Use, Great for Project Tracking

  • October 03, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate Smartsheet's ease of use and its compatibility with Excel, which makes transferring and managing data seamless. I find its features, such as the ability to use reports and share them, invaluable. The Gantt charts for project tracking and setting up forms for intake requests streamline our workflow efficiently. I also value how Smartsheet helps solve transparency issues by enabling information sharing across multiple stakeholders, both internally and externally.
What do you dislike about the product?
I really wish that Smartsheet had included the Dynamics as part of the standard package. Incorporating the dynamic view as part of the standard package.
What problems is the product solving and how is that benefiting you?
Smartsheet solves transparency issues, enabling us to share information across multiple stakeholders both internally and externally using reports and other tools.


    Construction

Versatility and output

  • October 03, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet ability to create forms available for use by anybody, collect and report on data and be used across various sheets and workspaces make my job so much easier. It has saved me many hours in just organization alone.
What do you dislike about the product?
Limits on the amount of connections between sheets.
What problems is the product solving and how is that benefiting you?
Reporting between multiple projects and sheets.


    Pranjal T.

Smartsheet- The Core Project Management Application

  • October 03, 2025
  • Review provided by G2

What do you like best about the product?
I really love the way Smartsheet combines flexibility with structure, real-time collaboration and adjusting timelines
What do you dislike about the product?
Does not have auto save feature my progress gets lost
What problems is the product solving and how is that benefiting you?
Helped me to scale the project management processes, unified reporting and reduce reliance on adhoc tools.


    Electrical/Electronic Manufacturing

This is my first time using Smartsheets at this organization and so far the experience has been good

  • October 03, 2025
  • Review provided by G2

What do you like best about the product?
The user interface resembles Microsoft Office, which helps make it less intimidating for newcomers. This familiarity can boost users' confidence in navigating and using the software, even if they have no previous training.
What do you dislike about the product?
Although this software shares some similarities with Office applications, its toolbars do not offer the same functions. As a result, users who are accustomed to Microsoft Office often search for familiar formatting features, only to find that they are not available in this program.
What problems is the product solving and how is that benefiting you?
Managing projects and collaborating on work in a hybrid environment, where team members are not always together in person, becomes much easier and more seamless with smartsheets. The software’s design and its ability to support real-time, simultaneous collaboration help streamline teamwork, making it more efficient even when everyone is working remotely.


    Amy K.

Excellent business tool

  • October 03, 2025
  • Review provided by G2

What do you like best about the product?
I really enjoy how easy smartsheets can be to use and how it is able to compliment the different business processes we have and are able to build using the tools it can provide.
What do you dislike about the product?
I would like there to be multiple tabs in a page like Excel to help sheets we are using Excel for other pages which we cant quite bring into smartsheets just yet.
What problems is the product solving and how is that benefiting you?
It is making accountanbility easy and reporting seamless with adding data into different sheets into one place with dashboards and visual reminders


    Oil & Energy

Capital Inventory Management

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet Workflows are intuitive enough to create even without coding background.
What do you dislike about the product?
Report formatting has been difficult and not as aestetic as id like
What problems is the product solving and how is that benefiting you?
Internal approval of equipment movement across different locations/owners. Historical tracking to include attachments and revisions.