Smartsheet
SmartsheetExternal reviews
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Great for sharing across teams
What do you like best about the product?
I appreciate the ease of collaborating across teams, and with colleagues who may not be on my same network. The sorting and project management tools are helfpul.
What do you dislike about the product?
Creating dashboards and sheet summaries, especially with formulas, requires a big learning curve and lots of help articles to read. I also wish sheets had multiple tabs.
What problems is the product solving and how is that benefiting you?
It is helping our team keep track of large projects across various time spans.
Administrative, easy to use, user friendly
What do you like best about the product?
Very user friendly, easy to figure out without having to look up istructions, the AI formula generator helps a lot
What do you dislike about the product?
There aren't has many excel features.. headers, columns, tables don't always do what i want them to doo.
What problems is the product solving and how is that benefiting you?
Smartsheet is a uder friendly one stop shop (kinda).. we use a different accounting system that we need to upload into smartsheet.
Effectively manages all critical tasks and team workflow
What do you like best about the product?
Smartsheet handles all critical tasks very effectively and manages the workflow with real-time collaborations. Thus it acts as an excellent tool for smooth operations and keeps the organizational platforms effectively. I can easily track the the project progress through its robust tracking features.
What do you dislike about the product?
managing events with smartsheet is cumbersome sometimes, due to the lack of real-time notifications and miscommunication. It largely causes delay in completing the task.
What problems is the product solving and how is that benefiting you?
We can easily check the progress of all team members and communicate them regarding the project and very helpful for us to meet the project timeline. It is suitable for various work environments and it is user-friendly cloud-based project management platform which ensures the ease of use.
Save your time in developing templates and automations
What do you like best about the product?
The best thing about Smartsheet is its features like Data Mesh, Data Shuttle and other automations. It is quite user friendly to set up the data meshes and data shuttles with a straight forward flow.
It is easy to connect and integrate with Slack, Gmail or interact through python scripts.
We can track the Activity Log to see what changes were made and by whom, which can further be downloaded in an excel to revert changes if needed. Hence, the changes are never lost.
Dashboards are easy to work with, though there aren't many fancy or cosmetic options that we can play around with, but it serves the basic purpose which I believe is sufficient from a professional front.
I have been using Smartsheet for the last 18 months and so far there hasn't been a need for me to reach out to the customer support. Things are always in place or even if there is any functionality not working, by the time I get to know it, it is already posted on status.smartsheet and being worked upon. Thus, even if something is not working, we can always visit this site and check the status, which I find is a cool support feature by keeping us informed.
It is easy to connect and integrate with Slack, Gmail or interact through python scripts.
We can track the Activity Log to see what changes were made and by whom, which can further be downloaded in an excel to revert changes if needed. Hence, the changes are never lost.
Dashboards are easy to work with, though there aren't many fancy or cosmetic options that we can play around with, but it serves the basic purpose which I believe is sufficient from a professional front.
I have been using Smartsheet for the last 18 months and so far there hasn't been a need for me to reach out to the customer support. Things are always in place or even if there is any functionality not working, by the time I get to know it, it is already posted on status.smartsheet and being worked upon. Thus, even if something is not working, we can always visit this site and check the status, which I find is a cool support feature by keeping us informed.
What do you dislike about the product?
Row and cell limit has been a downside because when a Smarsheet overflows, we need to create a secondary sheet to store the data which in turn results in amending the dependent automations and scripts. Even while exporting the data, there is a limitation. Can't paste more than 500 rows of data.
Sometimes the Smartsheets lags when working with large data. Example, if we have a large amount of data along with some validations or formating, even a simple task like popping the search dialogue box (ctrl+f) takes many seconds. Once the search dialogue box is open then the search function is smooth and quick.
After I have started using Smartsheet, I have been using the mouse and trackpad more often, maybe I'm yet to explore and try the shortcuts in Smartsheet or I got too used to MS products. Just kidding!! This is not what I dislike, but something to be considered when folks switch from MS or similar products to Smartsheet.
Sometimes the Smartsheets lags when working with large data. Example, if we have a large amount of data along with some validations or formating, even a simple task like popping the search dialogue box (ctrl+f) takes many seconds. Once the search dialogue box is open then the search function is smooth and quick.
After I have started using Smartsheet, I have been using the mouse and trackpad more often, maybe I'm yet to explore and try the shortcuts in Smartsheet or I got too used to MS products. Just kidding!! This is not what I dislike, but something to be considered when folks switch from MS or similar products to Smartsheet.
What problems is the product solving and how is that benefiting you?
We keep our data in the Smartsheet which is later interacted through some python scripts to perfrom the subsiquents tasks. Since the data is online, there is less dependancy and ease of processing.
Better than some of the tools but can be better
What do you like best about the product?
I love the automated workflow and how easy it is to keep everyone on the same page
What do you dislike about the product?
too many steps to convert reports into PDF
What problems is the product solving and how is that benefiting you?
it eliminates redundant and mindless work through the automated workflow options.
Smartsheet is a great platform for creating timelines, project management, aligning tasks, etc
What do you like best about the product?
I enjoy the ease of use and new features offered on smartsheet to allow integration of multiple projects within the same interface.
What do you dislike about the product?
I don't enjoy the inability for the software to automatically save or the homepage interface. I'd prefer a summary as my homepage, which allows related tasks from ultiple fields to show the 'upcoming' 'completed' or 'at risk' areas amongst all projects.
What problems is the product solving and how is that benefiting you?
The problem smartsheet solves is a space where multiple employees can share the same platform to monitor a projects progress. Prior to smartsheet we'd only use email and excel, which was extrememly limiting regarding updating multiple employees and automatically incorporating email alerts for timelines.
Portfolio Blueprint
What do you like best about the product?
Meny very useful functionalities and excellent automation features.
What do you dislike about the product?
Needed external contractors to help set up.
What problems is the product solving and how is that benefiting you?
Set up standardised project and portfiolio methodologies
Simple and Effective Project Management Solution
What do you like best about the product?
Smartsheet is a flexible project management tool that's easy to use. You don’t need much experience to start, and it lets you customize features according to your needs.
What do you dislike about the product?
The options for creating a Workflow is basic. Also, the end user interface can be modernized for more visual appeal.
What problems is the product solving and how is that benefiting you?
Smartsheet is a powerful tool for managing projects. It helps teams stay organized and keep track of tasks, reducing the chance of mistakes and ensuring everything is addressed.
Using Smartsheet for managing contracts and contractual actions
What do you like best about the product?
It helps me stay on top of all my tasks related more than 150 projects I'm managing
What do you dislike about the product?
It would be great if it's more user friendly and easier to navigate.
What problems is the product solving and how is that benefiting you?
tracking tasks and progress on different projects
User Experience
What do you like best about the product?
There are automatic notifications that can be sent out to designated user.
What do you dislike about the product?
There is no feature of multiple tabs like Excel in the same spreadsheet.
What problems is the product solving and how is that benefiting you?
When there are requests that require multiple approvals, Smartsheet is able to go through the routing channel and get the status of the approval process.
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