Smartsheet
SmartsheetExternal reviews
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PM review
What do you like best about the product?
What I like best about Smartsheet is its versatility . It allows for efficient project management, real-time collaboration, and seamless integration with other tools.
What do you dislike about the product?
One thing I dislike about Smartsheet is that some rules can be a bit complex to set up.
What problems is the product solving and how is that benefiting you?
It enhances project visibility and accountability by providing a centralized platform for tracking tasks, deadlines, and progress.
Useful but not all features well explained
What do you like best about the product?
Cloud saving. accessible from anywhere. Able to share sheets with clients. Lots of extra features.
What do you dislike about the product?
Sometimes sharing sheets outside the organisation is fiddly. Not all features are well explained - I feel we would get more out of it if there were better annotations etc.
What problems is the product solving and how is that benefiting you?
It enables us to keep workflow lists that the team can all see, have private areas for directors and to communicate around projects. We also use it for logging time
(timesheets) although it isn't the ideal solution for it.
(timesheets) although it isn't the ideal solution for it.
Excellent platform
What do you like best about the product?
Flexibility and adaptation to different use cases
What do you dislike about the product?
The design and integration with other platforms can be complex.
What problems is the product solving and how is that benefiting you?
Management and collaboration in projects
Overall Smartsheet is a great task management tool, but its horrible for bookkeeping.
What do you like best about the product?
Smartsheet is very helpful for customer support, tracking customers through a process of being an applicant to being approved to purchase our service. it is also fantastic at managing task and also great for using it as a checklist. It allows depths in PO sheet by allowing you to upload receipts and invoices. With how easy it is to collaborate, you can get approval for po request in real time.
What do you dislike about the product?
The language for math functions are not the best, its also missing many important excel features accountants would use such as pivot tables. I would not fully rely on Smartsheet for tracking company finances and generating financial reports.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to better track customers as a crm in a way where I can detail where customers are at in every step of our internal company process.
Smartsheets has helped us streamline and automate multiple tasks/projects
What do you like best about the product?
What I like most is being able to customize sheets with user access as well as automating specific functions once sections are completed.
What do you dislike about the product?
I wish the excel type functions were a little more user friendly. I find myself testing the functions on excel first to make sure it works than dragging it over to smartsheets.
What problems is the product solving and how is that benefiting you?
Its helping us streamline and automate alot of tasks on a global scale
Been using SS for years, it's a good alternative to a locally stored spreadsheet.
What do you like best about the product?
It's a secure platform that the team can collaborate on.
What do you dislike about the product?
Search function is rough. Alerts on old projects are annoying. Navigation is a bit frustrating...I still find myself clicking around trying to navigate to various workspaces and sheets.
What problems is the product solving and how is that benefiting you?
Works well for very large collabs across departments. One of which is organizing our annual customer conference project. Helps keep people accountable with dates and tasks and allows us to run through the timeline as a team.
Scalable, versatile and Smart
What do you like best about the product?
We use Smartsheet every day for tracking ongoing discrepancies of a workflow. I like that we can make adjustments quickly when necessary, view the data in multiple ways and perform analysis to identify patterns.
Although my Smartsheet is not built out to its full capability, I have seen from a colleague how their workflows are configured to include multiple teams, timelines and responsible parties.
Although my Smartsheet is not built out to its full capability, I have seen from a colleague how their workflows are configured to include multiple teams, timelines and responsible parties.
What do you dislike about the product?
I don't have the staffing resoures or time to build out my Smartsheet to it's full capability.
What problems is the product solving and how is that benefiting you?
Our national corporate team uses multiple platforms including MSTeams, but locally when coordinating with an offshore team, they cannot access MSTeams. We needed a system that all involved parties can access.
Very easy to use scheduling tools that make it a breeze
What do you like best about the product?
Very easy to use scheduling tools that make it a breeze. Love how easy I can make a multi month long schedule
What do you dislike about the product?
The layout for workspaces too a bit to get used to
What problems is the product solving and how is that benefiting you?
Scheduling
PM of Learning & Dev
What do you like best about the product?
It offers a lot of PM support. You have to unlock the potential because so many tools, dashboards, and sheets allow for great collaborations with internal and external clients.
What do you dislike about the product?
Staying caught up and fully utilizing the tools. It is hard to keep up with when and how to use its features. I'd love for an AI tool to help propose connections, and formulas and help guide you when setting up a project.
What problems is the product solving and how is that benefiting you?
It really helps build out project timeline and builds a catalog of our projects to share with stakeholders. It give our department a full lookinto our capacity and is helping identify areas where we need additional support.
Fast and intuitive data solution
What do you like best about the product?
Options for changing your views of the data is what I use most. Moving from Grid view to Gantt view when reviewing projects is very helpful when tracking tasks. It's easy to use, edit and share sheets with colleagues.
What do you dislike about the product?
Diercct compatibility with Microsoft Excel is the only issue I have had. Data sheets can be exported, but individual cells, rows or columns cannot be.
What problems is the product solving and how is that benefiting you?
Sharing live data has solved the issue of sharing spreadsheets through cloud drives or other methods.
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