Smartsheet
SmartsheetExternal reviews
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Team leader
What do you like best about the product?
Smartsheets are great for keeping all the information in one place, making everything clear and transparent. They also allow both my team and clients to access the same data simultaneously, ensuring everyone stays on the same page.
What do you dislike about the product?
It doesn’t have an archive feature, and you can’t easily see who made changes or deleted something.
What problems is the product solving and how is that benefiting you?
To update and access information at the same time as the client.
Essential for our project intake, planning and tracking
What do you like best about the product?
We use Smartsheet to create brief intake forms from stakeholders across our company and clients, connected to a dashboard and detailed project plans. Its made a big difference for enabling us to give a large group of people across different orgs visibility of all the work going through. Its easy to setup and evolve as project, business and stakeholder needs evolve. We use it on a daily level on a program and project level. We've not yet integrated with other tools, something we are looking at in 2025.
What do you dislike about the product?
It would be good to see more AI features to help us to easily extract information across projects, identifying trends, etc.
What problems is the product solving and how is that benefiting you?
Enables everyone to get a view of just under 600 projects, quickly drilling into the detail and getting the information they need, this was a very time consuming process before, so its saved us a lot of time.
Versatile in nature
What do you like best about the product?
Versatile Project Management: Smartsheet offers a powerful combination of spreadsheet functionality with project management tools like Gantt charts, kanban boards, and timelines.
Collaboration Features: Real-time collaboration, task assignments, and comments streamline communication among team members.
Collaboration Features: Real-time collaboration, task assignments, and comments streamline communication among team members.
What do you dislike about the product?
There isn't much to dislike as smartsheet continuously are updating the platform and adding requested user features
What problems is the product solving and how is that benefiting you?
Ability to provide individual project management with rollup to portfolio reporting
share reports dynamic, and integration of workflows with formulas
What do you like best about the product?
workflows, helps us to track action and activites dynamicaly
What do you dislike about the product?
no simple way to create peronoalize dashboards for each end users
What problems is the product solving and how is that benefiting you?
make or excel files flys
UI Could Be Improved
What do you like best about the product?
The automation of sheets and the intuitive layout of features is greatly appreciated
What do you dislike about the product?
The Browse sidebar takes up way to much screen space. Similarly the columns shown in each folder view have such odd sizes. Why isn't the name of the sheet the widest column? Why is the owner column so comically wide? When the name is the most important part of the document, it should be the most visible. I understand that you can resize the columns here but they don't save so it's a hassle every time you're looking for a sheet.
What problems is the product solving and how is that benefiting you?
Centralized location for project management
How Smartsheet helping to boost my productivity
What do you like best about the product?
I really loved smartsheet as this one is my first and best go to work management tool. it's collaborating feature and easy to make forms make me explore more of it.
What do you dislike about the product?
There is no dislikes as such till now but I think forms need to more responsive in mobile devices too.
What problems is the product solving and how is that benefiting you?
For me smartsheet is helping me to manage my workflow and track my productivity. It also helping me to stay connected and automate my tasks.
Workflow Management - Reduces reliance on e-mails
What do you like best about the product?
Automated conditional workflow reminders.
What do you dislike about the product?
Some spreadsheet operations, such as sorting, are difficult to automatically invoke. For example, sorting rows by entry date on sheet is a missing feature in my opinion.
What problems is the product solving and how is that benefiting you?
Workflow automation helps to reduce e-mail communication, reduces workflow errors by automatically informing next steps in a workflow.
Dashboarding features enable real-time reporting on task status across a department/function.
Dashboarding features enable real-time reporting on task status across a department/function.
Very good experience,, Easy to navigate and organize all of our jobs.
What do you like best about the product?
Link to Quickbooks and the ease of use. I like the color coordination. & the app..
What do you dislike about the product?
I really don't dislike anything about Smartsheets.. It is all very well organized and seamless transition with Hubspot..
What problems is the product solving and how is that benefiting you?
Organizing our jobs and the status of each job.
Very helpful, the automation tools, ability to create custom forms is a great help to my team.
What do you like best about the product?
The ease of use when creating new forms, dashboarding and tracking is very helpful to keeping my team organized.
What do you dislike about the product?
Not a true database, once there is too much data performance can be impacted. Note - This is all expected and not the intention of smartsheets.
What problems is the product solving and how is that benefiting you?
Ability to easily create custom forms, capture responses
Useful tool for collaborating on spreadsheets
What do you like best about the product?
It allows our department to maintain and keep track of work tasks, where each contributor can submit/enter individual tasks to the spreadsheet tracker in an organized way, and the project manager can view/maintain them. It is a very collaborative tool and easy to integrate into our processes and workflow.
What do you dislike about the product?
Sometimes email reminders are too frequent. There is probably a way to change this but I'm not sure.
What problems is the product solving and how is that benefiting you?
It is making maintenance/oversight of workload more organized, so that everybody in the large group can stay aware of who's doing what, and when, etc.
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