Smartsheet
SmartsheetExternal reviews
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Simplified task management: Smartsheet keeps me one step ahead
What do you like best about the product?
One of the most useful Smartsheet features for me is that it allows me to easily migrate data without worrying about losing information or formatting from either Word or Spreadsheets. In audit projects the delegation of activities to users from the project rows is great for direct tracking of progress as well as interacting with comments in the context of each task.
What do you dislike about the product?
On occasions when I quickly accessed the system to share a report I noticed that the initial startup of the desktop application took a while to load. An improvement in this area would increase my satisfaction.
What problems is the product solving and how is that benefiting you?
Smartsheet's project management tools and dashboards are helpful in easily visualizing our timelines. In our concurrent audit management, being able to set automatic reminders and status updates has helped us to keep on top of meeting targets and delivering everything on time.
Smartsheet is a good tool for any plan we can create in it
What do you like best about the product?
Looks like Excel wich everyone is familar to
What do you dislike about the product?
Not posible to create folder and subfolder to better organization of the files
What problems is the product solving and how is that benefiting you?
Facilitators activy and task tracking at the global level for 18 countries and 255 clusters.
User friendly!
What do you like best about the product?
SmartSheet provides an extremely user-friendly interface for a range of tracking needs. So much easier than our old Excel tracking methods. And less intensive than using Jira. SmartSheet enables us to collaborate with our global teams easily, adding and prioritizing projects in a project tracker and moving them from status to status with a drag-and-drop methodology. We also use SmartSheet for our training calendar; SmartSheet Gantt view is customizable and easy to use and gives us a visual year-long (or more) picture of our schedule and exposes conflicts, etc. We use it weekly.
What do you dislike about the product?
SmartSheet is extremely easy to use and we have no complaints. There is a wealth of additional features that we likely have not even explored yet. But the simplicity is usually still there, even with advanced features. The implementation / integration is managed by our corporate IT and that has been easy as well.
What problems is the product solving and how is that benefiting you?
Collaboration and ease of communication is the biggest value fpr us. The project tracker we implemented allows us to easily funnel work and details to our global design team.
Smartsheet Review
What do you like best about the product?
Good project date tracking, good communication/collaboration features
What do you dislike about the product?
Customer service is difficult to get to the right person to fix any bigger issues with the blueprint (I have been a Smartsheet adminstrator responsible for our custom design)
Design is not easy to change once the blueprint is set up. Not being able to global update adding lines to sheets is our biggest issue
Limited capacity on large scale reporting due to cell link limits
Design is not easy to change once the blueprint is set up. Not being able to global update adding lines to sheets is our biggest issue
Limited capacity on large scale reporting due to cell link limits
What problems is the product solving and how is that benefiting you?
Tracking dates for Real Estate projects and collaborating across vendors and internal teams
Templates for Everything
What do you like best about the product?
Smartsheets always has the best templates when in search of the most obscure layouts and purposes. I honestly prefer these over google or microsoft templates.
What do you dislike about the product?
There is not much I dislike about smartsheets, I would probably go with their costomer service. I get sales persons trying to sell rather than a technician trying to adress my concerns.
What problems is the product solving and how is that benefiting you?
Smartsheet organizes our project plans withg timeline, due dates, and user assignment.
Game Changer in our tracking and workflows
What do you like best about the product?
The data can be entered via a form by multiple people, and they don't need to see the entire sheet. The visualization can be done from the live data. Multiple sheets can be updated by Data Shuttle at once.
What do you dislike about the product?
The charts have to be charted manually in most of our cases which creates additional work for our team. A simple project often is time consuming to set up. The form interface appears outdated and too techy. People complain about the size of the input fields and the fonts. Not enough customization for the forms. Not able to retain the chart design when i chart a new or change the existing one.
What problems is the product solving and how is that benefiting you?
We track our patient complications with Smartsheet set up and built an extensive set up to ease the tracking. We track attendance for various programs and events. Track various demographic groups and manage tasks.
Works very well for project management and day to day tracking
What do you like best about the product?
The functionality is great for real time updates and case tracking for a research study.
What do you dislike about the product?
Some things are a bit hard to navigate- copy/pasting between sheets and formulas occasionally getting lost. I am usually able to figure out and solve the problem.
What problems is the product solving and how is that benefiting you?
It allows us to do real-time case tracking for our research study, outside of the primary database we use for data entry.
A wonderfully intuitive tool to help project management
What do you like best about the product?
I love that Smartsheet makes project management accesible to pm's of all ranges of experience. It is intuitive and easy to learn to use, and has many ways to personalise it. We use it in our company to create tools that help simplify and automate tedious tasks.
What do you dislike about the product?
Smartsheet is not perfect by any means and certainly has its limitations that you need to get creative to find work arounds for. The ones we struggle with the most often are invalid workflows- where there is a maximum limit of 5 daisychain linked workflows. The tool also struggles with volume, and the lag time is considerable especially in the afternoon when the American users log in for the day and use the same servers as the European cohort. Because of this, we have scaled to different departments and teams, but struggle to scale to full business capacity. We would love to see the ability to copy over conditional formatting from one sheet to another as this is one of the most time consuming tasks when creating a new solution. As a business we are appointed a technical account manager who leaves something to be desired as replies are slow and promised updates are missed 9 out of 10 times.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping us simplify and automate tedious approval tasks that would have happened via manual emails + attachments previously. Because of this, it has decreased email traffic and also recorded accountability within the business for these tasks.
Smartsheet is a life and time save at work
What do you like best about the product?
Smartsheet allows you to see all of our project/tasks on one page for out entire department. We utilze smartsheet on a daily basis as well. The one main thing I like smartshet itsupports various use cases, including project tracking, resource management all rolled into one.
What do you dislike about the product?
For me as a first time user of smartsheet here at my college I found it challenging to learn, especially those unfamiliar with spreadsheet-style layouts.
What problems is the product solving and how is that benefiting you?
Project tracking
Great Product - add on features are expensive
What do you like best about the product?
I like using Smartsheet when I'm collaborating with others. I prefer it over other solutions such as sharing an Excel sheet on Box, for example, as I find it to be much more reliable. I also appreciate the features in Smartsheet which allow me to configure it to work the way I want.
What do you dislike about the product?
The more useful features in Smartsheet seems to almost always be "add on" features. The base price of Smartsheet is very reasonable, but the add on features are far too expensive. Adding on the features I want to use makes Smartsheet too expensive for many smaller organizations.
What problems is the product solving and how is that benefiting you?
I primarily use smartsheet for project planning/management. I've also used it as a ticketing system for our HRIS department.
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