Smartsheet
SmartsheetExternal reviews
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Easy Collaboration with Powerful Features, Needs Licensing Clarity
What do you like best about the product?
I use Smartsheet for project management because it's easy to use and has great collaboration features, making project management fun. Adding attachments and comments on tasks is extremely useful, and being able to add formulas in the summary helps in calculating the number of tasks completed on time. Setting up Smartsheet was very easy and worked well out of the box.
What do you dislike about the product?
I would say the licensing and user section can be confusing. They recently did a change where they changed the names of the types of users and I get confused. I don't need every member to have a license because they aren't creating Smartsheets, just assigned tasks. We ran into some issues where we wanted to hide certain folders but would need to upgrade our account in order to do that.
What problems is the product solving and how is that benefiting you?
I use Smartsheet for project management. It solves collaborating issues with spreadsheets and serves as a source of truth for big initiatives. I like its easy use, collaboration features, attachments, comments capabilities, and helpful formulas for tracking task completion.
Elevated Project Management with User-Friendly Interface
What do you like best about the product?
I use Smartsheet for project management, tracking our day-to-day activities, and conducting peer reviews. It's highly user-friendly, making it easy for anyone new to understand and use effectively. I appreciate the variety of options available, including radio buttons and a comment section, which are really good. The way data is structured is great. I think Smartsheet is a better version than Excel. I like that I can work on multiple projects simultaneously and view all my data on the left sidebar, making navigation simple. Smartsheet also allows a lot of exploration, which has been really helpful in our projects. It's a good tool for showing work to leadership and facilitating project collaboration among multiple people because it easily allows role division and is easily understandable, accepted, and implementable by everyone. I like how we are using it in our daily tasks.
What do you dislike about the product?
I think there could be a lot of new things can come up. I don't know if Smartsheet has a charts thing or a data analytic thing. I'm not sure if it is there. I haven't explored it yet because I didn't get a chance to. But if those things were also there, it would be a great help.
What problems is the product solving and how is that benefiting you?
I use Smartsheet for project management to track activities, manage resources, and perform peer reviews. It's user-friendly, with excellent structure and options like radio buttons and comments. It's a better version than Excel for handling multiple projects and is helpful for team collaboration and role division.
Smartsheet Makes NPD Timelines and Team Reporting Effortless
What do you like best about the product?
I’ve been using Smartsheet for 10 years, and I’ve also had the opportunity to work with other PM platforms. I still prefer Smartsheet because it’s easy to create NPD timelines and reports, and it makes sharing those reports with my teammates straightforward for easier access.
What do you dislike about the product?
Since I’ve used other PM platforms such as Monday, Wrike, Asana, etc., I generally prefer the look and feel of their user interfaces over Smartsheet’s, especially Monday’s. It comes across as more friendly and approachable. That said, I still prefer Smartsheet for its functionality, so when my clients are deciding between platforms, I usually recommend Smartsheet.
What problems is the product solving and how is that benefiting you?
Smartsheet helps solve visibility problems. Some clients have shared that, in the past, they didn’t have clear visibility into their NPD projects. Once each project is loaded into the platform and weekly reports are sent to team members, they gain full visibility into what’s happening.
Simple and Effective for Small Teams
What do you like best about the product?
I like that Smartsheet is simple to use and straightforward. Submitting case notes is very easy to do. I also appreciate the card view, which I find helpful despite some other views being a bit challenging to read.
What do you dislike about the product?
I like the card view but some of the other views make it difficult to read the sheets.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to track referrals and ensure we reach our participant goals. It streamlines participant interest management from online platforms.
Efficient Task Tracking and Easy Setup
What do you like best about the product?
I find Smartsheet easy to use. It helps me keep track of our tasks, and the spreadsheet feature is particularly helpful for managing my tasks. The initial setup was easy too.
What do you dislike about the product?
n/a
What problems is the product solving and how is that benefiting you?
Smartsheet keeps track of our tasks and helps me manage them effectively.
Flexible and Reliable for Sharing Large Files
What do you like best about the product?
I like the flexibility and the option to include large files.
What do you dislike about the product?
I wish my company would allow integrations with other software we use- that I from what I understand are possible.
What problems is the product solving and how is that benefiting you?
Ease of information in different formats in one place
Streamlines Document Management, Accessible Anywhere
What do you like best about the product?
I use Smartsheet for tracking our project installations and sharing drawings. I like that it organizes everything to help me keep things straight. I also like that anyone can access it from anywhere, providing a place for all of our employees to reference details about projects in real time and store information that we can share with our clients.
What do you dislike about the product?
The only problem I have is it can be slow to load things, slower than other websites. It's mostly the sign in process, it seems to be more complicated than other sites. I think there was a learning curve and many people had to teach us how to use it.
What problems is the product solving and how is that benefiting you?
I use Smartsheet for tracking project installations, sharing drawings, and filling out quote forms. It organizes everything, allows real-time access for employees, and lets us share information with clients.
Lots of Templates and Structure for Managing Multiple Projects
What do you like best about the product?
Lots of templates, structure, opportunity to manage different projects
What do you dislike about the product?
Sometimes formulae don't work and it messes up the table
What problems is the product solving and how is that benefiting you?
It helps me manage projects by creating project plans
Easy to Use but Limited Resource Planning
What do you like best about the product?
I appreciate that Smartsheet is easy to use, making it straightforward to schedule large complex projects and allocate owners. I like that it's online, allowing it to be shared and modified easily. It's also easy to set up, which has been helpful for our team.
What do you dislike about the product?
The resource planning side is limited. It's hard to track resources when there are tasks with multiple people involved.
What problems is the product solving and how is that benefiting you?
I use Smartsheet for scheduling large complex projects and allocating owners. It's easy to use, online, and can be shared and modified easily.
Action-Triggered Email Notifications Keep Everything on Track
What do you like best about the product?
Email Notification is triggered for each required action, including new comments, checkbox being ticked, etc.
What do you dislike about the product?
Some filters can't be applied to certain columns.
What problems is the product solving and how is that benefiting you?
It's been utilized for majority of operations including tags and rotations updates, issue resolution, activation suppport, etc.
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