Smartsheet
SmartsheetExternal reviews
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I am a client success manager for the organization I work for that uses SmartSheets every day.
What do you like best about the product?
Real-time updates, the ability to share sheets in several different ways, and the ability to categorize different files.
What do you dislike about the product?
There is not anything that comes to mind.
What problems is the product solving and how is that benefiting you?
The ability for multiple team members to edit and manage sheets in real-time. Ability to share sheets outside of our organization.
Able to improve the functionality of a multitude of tasks
What do you like best about the product?
I run a large organzation in charge of maintaining Preventative Maintenance for a company. Smartsheet has enabled my team to stay on task and updated on whats next in scheduling. its a great vehicle for staying focused and never losing sight of whats next.
What do you dislike about the product?
Sometimes I get a little lost in the sheet but its really a matter of using the tool to build up my frequency - use knowledge. As my use increases my gaps in the capabilities built into the tool increase.
What problems is the product solving and how is that benefiting you?
We used to use excell spreadsheets for everything but there really is no intelligence built into excel, smarsheet provides a familier face and look of excel but with the added intelligence that Smartsheet brings to the table
I use Smartsheet everyday
What do you like best about the product?
We're able to use a kanban board to track our teams initiatives and progress. It's great to see any size initiative at a high level, then click further into it for more details. It's also great to drag and drop cards into each progression we're outlined.
What do you dislike about the product?
I like useing sheets as project plans. I'm able to customize project plans for specific initiatives which makes it easy for me and project stakeholders to see ecactly what's coming due or past due.
What problems is the product solving and how is that benefiting you?
Smartsheet alows the entire team to see what others are doing in real time. Each time an update is made by a teammember, others can either be notified directly of the update, or can check back on their own time to see what's progressing. I'm also able to use Smartsheet to creat stakeholder feedback forms, and project request intake forms in a professional manner.
We Use it for Everything
What do you like best about the product?
We've leveraged Smartsheet for tons of business processes including forms, project management, and compliance. It is easy to set up and get started. The templates are good too. I don't think there is a day that goes by that we aren't accessing Smartsheet for one reason or another.
What do you dislike about the product?
The automations leave a little to be desired. I don't feel like I'm able to get everything moving where I need it to be as easy as I'd like. I also find it difficult to create dashboards and reports but that may be a lack of practice on my end.
What problems is the product solving and how is that benefiting you?
We use Smartsheet for various customer-facing forms, which has been critical. We've also leveraged it internally for various task management reasons. I like that I can have all of my Smartsheets in one place.
i have great experience with Smartsheet in Project management
What do you like best about the product?
Smartsheet is easy to review and well organised data management program, user friendly.
What do you dislike about the product?
Smart sheet is similar to Excel, but NO easy cell numbering option
What problems is the product solving and how is that benefiting you?
Easy to collaborate with other user and updating data is effecient.
Smartsheet is great collaborative tool, forms and access is simple and great
What do you like best about the product?
Overall, Smartsheet is a strong project management tool that caters well to teams looking for a flexible, collaborative environment. It’s particularly great for organizations that require a spreadsheet-like interface with added project management features. With a few improvements in performance and pricing, it could quickly become a 5-star product.
What do you dislike about the product?
Smartsheet's main drawbacks include its high pricing, especially for advanced features, and performance issues with large sheets. Customization options for formatting and dashboards are limited, making it less versatile for detailed presentations. The learning curve can be steep for new users trying to leverage advanced features. Additionally, there’s no offline access, and the mobile app lacks full functionality, making it harder to use on the go.
What problems is the product solving and how is that benefiting you?
Centralise access, Project management, team colobration, and project alignment.
Awesome variety of uses, possibilities are endless
What do you like best about the product?
There's so much you can do, and especially the automated contacting of engineers based on dates and outstanding actions - makes coordinating a breeze. We use it every day to keep our booking and auditing space in check and found it super easy to work in and around our other systems. Constant support from the guys at head office made the switch from our previous systems seamless.
What do you dislike about the product?
There are still some things that you can do in a spreadsheet that haven't quite translated over to smartsheet, so there are some excel sheets still being used in the background - e.g. graphing and pivot tables
What problems is the product solving and how is that benefiting you?
No problems that impact the day to day use of SmartSheet - we're happy with the system for what we need it to do.
Best Project Management & Productivity Tracker
What do you like best about the product?
Smart Sheets is easy to implement and integrate with Data Visualization tools. Also, the templates are a great help to get start your user experience. The tool is Agile and constantly adding new features and enhancments and offers a lot of automation options.
What do you dislike about the product?
Customer Support at times when Smart Sheets is down and also the supporting KB Articles and videos lack connection to implement a use case.
What problems is the product solving and how is that benefiting you?
i) Collaborating with stakeholders on sharing project updates and status changes of related tasks and deliverables saving time to manually inform and follow up on actions items due or completed.
ii) Productivity Measurement enabling Capacity Building in my teams.
iii) Automating repetitive tasks and actions as a result of a status or value change which results im implementing a Leaner process and saving time.
ii) Productivity Measurement enabling Capacity Building in my teams.
iii) Automating repetitive tasks and actions as a result of a status or value change which results im implementing a Leaner process and saving time.
A good tool for certain tasks
What do you like best about the product?
Smartsheet is good for organizing a plan and tasks without having to worry about typing in formulas yourself.
What do you dislike about the product?
The resource managment end of smartsheet is not the easiest and hard to manipulate
What problems is the product solving and how is that benefiting you?
It's easy to use without typing in formulas and its a good way to collaborate.
Smartsheet for Multi-Level Product Management
What do you like best about the product?
Smartsheet is a powerful tool for managing multi -tier projects.
What do you dislike about the product?
It can be challenging to navigate without formal training.
What problems is the product solving and how is that benefiting you?
Keeps teams informed and on task for large and small scale projects, including multi-tier projects.
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