Smartsheet
SmartsheetExternal reviews
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So glad my job exposed me to this platform!
What do you like best about the product?
There are a number of things I enjoy about Smartsheet. First and foremost, it is so easy to use across the business. I utterly loathe editing in shared Microsoft Excel spreadsheets, and my job doesn't use Google Sheets, but all this is irrelevant because we have Smartsheet. It's easy to grant access within the organization, to see who has access, and then to simply send them the link.
My second favorite feature is the Dashboard functionality. My job involves a lot of data entry and reporting - I can set up a template for each project, and using the Summary functionality, my progress on each progress is automatically rolled up into a report for my supervisors to check in on. And going one step further, I can easily turn these reports into impressive visualizations using Dashboards. They're very easy to use and implement. Without any formal training I've become somewhat of a go-to "Dashboard guy" in my organization over the past year. I've created at least ten different dashboards to track our progress on various projects, and I appreciate how Smartsheet has prompted me to think more visually and high-level when reporting on data.
I use Smartsheet every single day and it's great!
My second favorite feature is the Dashboard functionality. My job involves a lot of data entry and reporting - I can set up a template for each project, and using the Summary functionality, my progress on each progress is automatically rolled up into a report for my supervisors to check in on. And going one step further, I can easily turn these reports into impressive visualizations using Dashboards. They're very easy to use and implement. Without any formal training I've become somewhat of a go-to "Dashboard guy" in my organization over the past year. I've created at least ten different dashboards to track our progress on various projects, and I appreciate how Smartsheet has prompted me to think more visually and high-level when reporting on data.
I use Smartsheet every single day and it's great!
What do you dislike about the product?
There are few quirks of Smartsheet that I dislike that I've mostly learned to live with. It's nothing world-breaking, but when I'm using Smartsheet basically 75% of any workday, they become minor annoyances. Small things like I can't delete more than 5 columns at a time, I can't paste more than 500 rows at a time, things like that. And while I love the Dashboard functionality I wish there were a few extra options for charts to create. The positives far outweigh the benefits, though.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me keep a number of stakeholders and supervisors, from my assistant director to our vice president all the way up to our CEO, aware of the status of our marketing and data entry projects. How many leads are coming in? When are they processed? Everything can be easily found in Smartsheet via Dashboards, or drilling down further into reports for those who want additional information.
Building forms to track production and scrap in a manufacturing context.
What do you like best about the product?
The forms are what I use most and one of the many places I see Smartsheets excel. The ability to have advanced Logic in the forms is cructial to allowing a form to be easily understood and used by a variety of people. I am able to have our production workers select what project they worked on for the day and it will only show them the items that were part of the project to record builds and any scrapped pieces.
What do you dislike about the product?
The biggest feature that Smartsheet lacks that I wish it had is a coding based interface similar to that of Google App Script. Once I have all the manufacturing data I would like to be able to run it through a script that will let it reformat, sum and organize in a way that our supervising team.
What problems is the product solving and how is that benefiting you?
Allowing a simple user interface to allow our production team to record there production for the day.
Usefulness
What do you like best about the product?
I find smartsheet very useful to manage projects and keep a track of the progress each person has made on our team. I also find it useful to review and add comments to projects.
What do you dislike about the product?
I wish the application of formulas were more automated, for example if you select completed on a project, it doesn't sometimes automatically turn green.
What problems is the product solving and how is that benefiting you?
To keep a track of all projects on our team.
Smart sheet has been a great tool for PM.
What do you like best about the product?
It is easy to use once you learn how. It is a place of "truth". It helps with resource management, finance management.
What do you dislike about the product?
When someone is double book it show this but no real detail is given. Would like to be able to click on the "redman" and go straight tothe double booking.
What problems is the product solving and how is that benefiting you?
It allows everyone in the company to see who has who scheduled where and for how long.
Easy to Use Tool
What do you like best about the product?
Smartsheet is easy to use and get accustomed to. I started using it about two years ago after joining my current organization and have been impressed by its capabilities. As someone who isn’t particularly tech-savvy or experienced with similar tools, I found the transition to Smartsheet to be smooth and straightforward. We've been able to streamline several internal processes by using it compared to other tools. I’m often pleasantly surprised by the additional features and offerings Smartsheet continues to introduce.
What do you dislike about the product?
While this is also a positive, I wish I were more aware of all the features the tool provides. Part of this is on me, as I could take more time to explore and learn about them on my own.
What problems is the product solving and how is that benefiting you?
It helps me to collaborate with other team members fairly seamlessly and get up to date, accurate information quickly as far as project updates and status.
My experience with Smartsheet is really good. I love to use this product to do my job.
What do you like best about the product?
The most helpful for me are automations.
What do you dislike about the product?
unclear user manual, lack of proper introduction to all its possibilities
What problems is the product solving and how is that benefiting you?
greater transparency of processes and what the current workload looks like, general ordering and the possibility of time planning
Project Manager POV
What do you like best about the product?
It is user friendly, great templates and so many features yet to be explored
What do you dislike about the product?
Permissions for guest users (our clients) can get finiky some times
What problems is the product solving and how is that benefiting you?
project scheduling ease and project dashboard helps alot
Smartsheet review
What do you like best about the product?
User-Friendly Interface: Smartsheet offers a spreadsheet-like interface familiar to most users, making it easier to adopt and understand without extensive training.
Collaboration Features: It allows team members to collaborate in real-time, share sheets, comment on tasks, and receive notifications, improving overall communication and project visibility.
Collaboration Features: It allows team members to collaborate in real-time, share sheets, comment on tasks, and receive notifications, improving overall communication and project visibility.
What do you dislike about the product?
Customization Limitations: Some users may find customization options limited compared to other platforms, especially for creating highly specific workflows or views.
Dependency Management: Smartsheet offers basic task dependencies, but managing complex dependencies or project scheduling (e.g., Gantt charts) may not be as robust as other dedicated tools like Microsoft Project.
Dependency Management: Smartsheet offers basic task dependencies, but managing complex dependencies or project scheduling (e.g., Gantt charts) may not be as robust as other dedicated tools like Microsoft Project.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to easily collaborite with a wide project audience to resolve issues.
Simplifying business processes
What do you like best about the product?
We're using Smartsheets across the business- from Manufacturing to Sales and Administration. I love the Automated Notifications function, and the use of Smartsheet Forms that automatically populate the Smartsheet behind them. The functionality of Smartsheets to the business is limited by the user's imagination. Truly a great platform to use across multiple oparational departments! No complicated access matrices are required.
What do you dislike about the product?
The cost per user licence is a little high, but it is offset by the great functionality.
What problems is the product solving and how is that benefiting you?
It gives visibility to previously unaccessible information (i.e. delivery schedules), it offers automated task prompts between departments, almost eliminating the need for physical document flows.
Handy and easy to share
What do you like best about the product?
It's good to edit/update status on smartsheet and share it with others.
What do you dislike about the product?
Only be able to import one tab excel to smartsheet
What problems is the product solving and how is that benefiting you?
Centralize and easy to get up to date informations
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