Smartsheet
SmartsheetExternal reviews
10,018 reviews
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User experience
What do you like best about the product?
I like that fact that it has more of a digital feel, like Excel but a bit more. I like the fact that multiple people can access and use at the same time and doesnt crash as ofter
What do you dislike about the product?
Somethings the log in bit can be a bit annoying
What problems is the product solving and how is that benefiting you?
Help with recording actions
Muliple project tracking on 1 sheet
What do you like best about the product?
We use Smartsheet to review and plan over 50 live projects at any one time. We have various 'Route to contract' templates that we then apply live project data to.
Very quickly we can respond to our clients/prospects with accurate timelines and key milestones on each step of our our Design, Costing, Delivery process. This gives our internal teams sight of their upcoming workload and gives the client clear guidance on where the key milestones are. Our clients can then clearly see what impact a non decision has on the critical path of their project.
Very quickly we can respond to our clients/prospects with accurate timelines and key milestones on each step of our our Design, Costing, Delivery process. This gives our internal teams sight of their upcoming workload and gives the client clear guidance on where the key milestones are. Our clients can then clearly see what impact a non decision has on the critical path of their project.
What do you dislike about the product?
I'd like the workflow and automation on the back of key milestone plans to be simpler, more accessible and possibly more intuative. Instead of relying on Smartsheet champions in the office who know Smartsheet like the back of their hands, could it become as easy to use as any other software they use daily?
What problems is the product solving and how is that benefiting you?
Site of all key projects on 1 page.
Extremely helpfull for planning and managing tasks
What do you like best about the product?
At my work i use smartsheet on a daily base, thanks to the various number of features its easy to use and easy to manage my tasks. also thanks to the various "autmomations" its easy to implemtant automate some of my work, like sending emails etc. overall Smartsheet is easy to use and its very easy to use and get used to the entire program.
What do you dislike about the product?
i dont have many downsides to Smartsheet, there are like a few small features that are missing that MS Excel has. for instance, MS Excel has the "fill" option.
What problems is the product solving and how is that benefiting you?
thanks to the easily sharing feature my colleagues can easy track my work, and i can easily track their work
I've been Smartsheet user for 4 years. I witnessed how This powerful tool transformed my experience
What do you like best about the product?
As a program manager juggling multiple critical projects, I've found Smartsheet invaluable for streamlining tasks that were once time-consuming and inefficient. The platform's automation features, such as automatic reminders and plan updates, have significantly boosted my productivity. I could not encounter another tool that offers such a comprehensive suite of automation capabilities.
The recent integration of AI into Smartsheet has further elevated its capabilities. AI-powered features have enabled me to gain deeper insights into my programs, identify critical deliverables more effectively, and make data-driven decisions that align with business objectives.
The recent integration of AI into Smartsheet has further elevated its capabilities. AI-powered features have enabled me to gain deeper insights into my programs, identify critical deliverables more effectively, and make data-driven decisions that align with business objectives.
What do you dislike about the product?
Although this tool is undergoing continuous improvement I feel there should be capabilities to read the mail and get the update from that and update the tracker.
What problems is the product solving and how is that benefiting you?
As a program manager juggling multiple critical projects, I've found Smartsheet invaluable for streamlining tasks that were once time-consuming and inefficient. The platform's automation features, such as automatic reminders and plan updates, have significantly boosted my productivity. I could not encounter another tool that offers such a comprehensive suite of automation capabilities.
The recent integration of AI into Smartsheet has further elevated its capabilities. AI-powered features have enabled me to gain deeper insights into my programs, identify critical deliverables more effectively, and make data-driven decisions that align with business objectives.
The recent integration of AI into Smartsheet has further elevated its capabilities. AI-powered features have enabled me to gain deeper insights into my programs, identify critical deliverables more effectively, and make data-driven decisions that align with business objectives.
Simple and user friendly
What do you like best about the product?
Simple, easy to use and intuitive. Also like how easy it is to set up email reminders on specific tasks.
What do you dislike about the product?
Some basic tools are not available. When searching for these features, it seems like other users have requested them but they haven't been made available.
eg. with Gannt charts, there's no ability to 'lock' certain critical tasks by date. Instead, everything is dependent on preceeding and proceeding. However in many cases there are date critical elements that inform the rest of the programme.
eg. with Gannt charts, there's no ability to 'lock' certain critical tasks by date. Instead, everything is dependent on preceeding and proceeding. However in many cases there are date critical elements that inform the rest of the programme.
What problems is the product solving and how is that benefiting you?
I really only use Gantt charts. I want something simple and vanilla flavoured and, generally, smartsheets provides this.
A powerful shared spreadsheet and reporting tool
What do you like best about the product?
Two things: The expert support and its reporting ability. The customer success person I talked with helped me set up Smartsheet for my business use.
The person also provided a better solution, which is linking individual sheets to produce a single report. The report can also connect to Power BI seamlessly.
The person also provided a better solution, which is linking individual sheets to produce a single report. The report can also connect to Power BI seamlessly.
What do you dislike about the product?
Some functions are different from MS Excel. However, it is not too hard to learn.
What problems is the product solving and how is that benefiting you?
Capturing data from consumers and presenting it into a single report format.
Project Manager at Ricoh
What do you like best about the product?
Making the Gantt chart and having the timeline review
Ease of Use
Ease of Use
What do you dislike about the product?
lack of agile project management tools and charts
What problems is the product solving and how is that benefiting you?
first it makes the collaboration between all parties very easy. even with users from outside our organisation
I can make my project plan, reports and dashboard visible to all stakeholders and traceable
I can make my project plan, reports and dashboard visible to all stakeholders and traceable
I am able to compile data in a way that makes it so much easier to locate what your looking for
What do you like best about the product?
The ability to link PDF and other documents to certain information in the smartsheet is so helpful to maintain communication and organization across the different departments.
What do you dislike about the product?
Learning how to use certain aspects of the program can be a little confusing
What problems is the product solving and how is that benefiting you?
Document organization and shipment tracking
A great tool to streamline data to make it actionable!
What do you like best about the product?
The ability to turn raw data into something proactive. Great systems for full teams to work while compiling high level trends and KPIs.
What do you dislike about the product?
Limited capability compared to Excel surrounding formula, dashboard filters, etc. Lots of requests but slow to implement.
What problems is the product solving and how is that benefiting you?
Visibility when raw data is often the only thing available. We utilize Smartsheet to roll up raw data to create team worklists, automate process touchpoints and outcomes, and create trendable KPIs.
Smartsheet is a very helpful tool and is relatively easy to use but there are some drawbacks
What do you like best about the product?
I love the different functionalities and how easy it is to share to everyone involved in a preject. It makes managing projects and customers much easier from start to finish.
What do you dislike about the product?
Some of the integration with Microsoft Excel is challenging and the ability to copy and paste can be somewhat of an issue at times.
What problems is the product solving and how is that benefiting you?
Using Smartsheet makes it much easier to collaborate with customers and internal stakeholders. Providing updates to everyone involved is significantly easier when using Smartsheet.
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