Smartsheet
SmartsheetExternal reviews
10,017 reviews
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Smartsheets are user friendly, capture info. and relay it at a glance.
What do you like best about the product?
I like how it can summerize information and send it directly to your email. It is easy to use and read and share information with others.
What do you dislike about the product?
Searching for information can be challenging to locate what you are seeking sometimes.
What problems is the product solving and how is that benefiting you?
Collects and shares information in one location so you don't have to re-enter into several spreadsheets for different users.
Highly functional - as complex as you make it
What do you like best about the product?
Tons of helpful templates that make it easy to get started.
Complexity of hubs and workspaces when you need it, simplicity of a spreadsheet when you don't.
Integration with Outlook makes it easy to create tasks from emails.
Real-time collaboration - live editing with multiple users present, assigning tasks to others, custom notifications.
Exceptional project management functionality when integrated with forms. Great for triaging, timelines, assignments, tracking, reports, etc.
Easy to update.
Functional mobile interface.
Easy to implement, high security.
Complexity of hubs and workspaces when you need it, simplicity of a spreadsheet when you don't.
Integration with Outlook makes it easy to create tasks from emails.
Real-time collaboration - live editing with multiple users present, assigning tasks to others, custom notifications.
Exceptional project management functionality when integrated with forms. Great for triaging, timelines, assignments, tracking, reports, etc.
Easy to update.
Functional mobile interface.
Easy to implement, high security.
What do you dislike about the product?
Variety of options can be overwhelming to first-time users.
Can be tricky to understand unique features that make Smartsheet the best chocie compared to other well-known products like Asana and Monday.com.
Without training, it can be difficult to understand the full scope of what Smartsheet can do and how it can be applied.
People who don't like spreadsheets might take a while to warm up, as that is the primary tool used to build out any given template/project/workspace.
Lack of integration directly with Outlook tasks - would be highly desireable.
Can be tricky to understand unique features that make Smartsheet the best chocie compared to other well-known products like Asana and Monday.com.
Without training, it can be difficult to understand the full scope of what Smartsheet can do and how it can be applied.
People who don't like spreadsheets might take a while to warm up, as that is the primary tool used to build out any given template/project/workspace.
Lack of integration directly with Outlook tasks - would be highly desireable.
What problems is the product solving and how is that benefiting you?
For me personally, it' sa one-stop shop for complex data management, personal and work tasks, organization, project management, and forms. My organization utilizes Smartsheet for our marketing calendar, which I'm a user of, as well as a hub for updates regarding our new CRM implementation, user stories, and so on. My team uses Smartsheet to coordinate adminsitrative task assignment and tracking. All of this is benefitting our productivity and asynchronous task completion. This is also helping visualize data, timelines, and build dependencies easily.
Generally simple to use, wish formulas worked better
What do you like best about the product?
Attaching items to it, automations is super easy
What do you dislike about the product?
Using formulas is a pain
It's sometimes hard to find answers to questions about it online
It's sometimes hard to find answers to questions about it online
What problems is the product solving and how is that benefiting you?
The ability to easily link pdfs to spreadsheets without an insane manual system
Great for IT Portfolio Management and Online Collaboration
What do you like best about the product?
Smartsheet is user-friendly and accessible to teams of all technical levels. Users can be easily onboarded. Real-time data collection makes it much easier for collaboration, avoiding continuing excel data consolidation with every data updates.
The no-code environment allows users to automate workflows without programming knowledge, in addition the function of workflow, update requests are easy to use and improve collaboration and process automation.
Additionally, Smartsheet enables a wide range of tasks, from budgeting to resource and project management
The no-code environment allows users to automate workflows without programming knowledge, in addition the function of workflow, update requests are easy to use and improve collaboration and process automation.
Additionally, Smartsheet enables a wide range of tasks, from budgeting to resource and project management
What do you dislike about the product?
Smartsheet offers many templates and tools, but customization can feel limited, especially for advanced reporting or custom workflows.
When there is some unique requirement, for example, the report filtering criteria cannot be saved as variant, so one has to switch back and forth on the same report data for various use cases. Small issue with available workround, but that's one kind of inconvenience one has to live with.
Dashboard, resource management all have some level of limitation.
When there is some unique requirement, for example, the report filtering criteria cannot be saved as variant, so one has to switch back and forth on the same report data for various use cases. Small issue with available workround, but that's one kind of inconvenience one has to live with.
Dashboard, resource management all have some level of limitation.
What problems is the product solving and how is that benefiting you?
We use smartsheet for weekly team update, that is easily to have assynchronized update to the sheet, with cell level change history tracked. Automated workflow can be sent to everyone to remind for the data input.
We also use project plans which integrates with the resource plan to monitor project info.
We request all project managers to provide the project udpate in the same format, so the information can be easily aggregated.
We also use project plans which integrates with the resource plan to monitor project info.
We request all project managers to provide the project udpate in the same format, so the information can be easily aggregated.
My Smartsheet experience
What do you like best about the product?
It's practical and easy to use. It allows me to personalize my sheet based on my needs as well as export the sheet on an excel file and do reports.
What do you dislike about the product?
It does allow the use to integrate the cards updates with the sheet.
What problems is the product solving and how is that benefiting you?
Well, it allows my team to see the different projects I have at this moment as well as their status, I mean in what step of the process that project is right now. It also helps my overseas team see the different information about the project and be updated in real time.
Powerful software to our make land development a little easier
What do you like best about the product?
The most helpful aspect is that our company employees can all share and colaborate on a live document and information sharing is simplified. We are able to store a large amount of files, photos, spreadsheets and have them accessible to all even people outside our orginization. We use the app or desktop version everyday and multiple times a day and rely heavily on it.
The schedule feature was very easy to get used to after coming from Microsoft project and developing schedules on. The reminder feature is superhelpful if you have time to set and can trust it will still be applicable.
Our office will occasionally use customer support and seem to get answers we need.
Overall a very powerful tool our company uses.
The schedule feature was very easy to get used to after coming from Microsoft project and developing schedules on. The reminder feature is superhelpful if you have time to set and can trust it will still be applicable.
Our office will occasionally use customer support and seem to get answers we need.
Overall a very powerful tool our company uses.
What do you dislike about the product?
The attachments uploaded to smartsheet take way too long to load. We are constantly uploading documents in smartsheet and when I want to go in and view that document it takes 4-10 seconds to load. Its not an internet speed issue and storing files elsewhere is much faster to open and attachment or document. The attachedments aren't large just 5-20 page documents. We
I am not sure if it has changed but you can't copy and paste to another workspace or sheet which can be frustrating at times. Not as easy to copy data from one spreadsheet to another as microsoft excel.
Only the owner of a workspace can change a workspace name, frustrating at times, should be that admin level can change workspace names as well.
I am not sure if it has changed but you can't copy and paste to another workspace or sheet which can be frustrating at times. Not as easy to copy data from one spreadsheet to another as microsoft excel.
Only the owner of a workspace can change a workspace name, frustrating at times, should be that admin level can change workspace names as well.
What problems is the product solving and how is that benefiting you?
Storing and collaborating with information with live time is key to our companies production.
Powerful and Versatile: Smartsheet Delivers!
What do you like best about the product?
Smartsheet is an incredibly powerful tool with a wide range of features that make managing projects and workflows a breeze. It’s versatile and adaptable, perfect for both simple tasks and complex projects.
What do you dislike about the product?
While it can feel a bit overwhelming at first due to the sheer number of capabilities, once you get the hang of navigating it, the usability is fabulous.
What problems is the product solving and how is that benefiting you?
I had an issue of a good deliverable for my CEO of tracking all of his various meetings and projects, while I soon discovered how to properly use smart sheets it made it easy to say what is on ogin, pending, and scheduled, and rescheduled..
Overall positive experience as a newer user to Smartsheet
What do you like best about the product?
I like being able to organize my work by workspaces to keep multiple projects organized. The help documentation is great and I appreciate the templates that we can use or adapt. I was able to get up to speed quickly as a new user. We are now looking at implementing control center for our team for repeatable processes and more transparent portfolio level reporting.
What do you dislike about the product?
Can't copy and paste in between documents or sheets. Lacking functions like SUMPRODUCT that exist in Excel. I think the dashboard builder is not as user friendly as I would have liked. It took alot of trial and error to get the widgets to look like I wanted. I would also love to see a RACI template built into the solution.
What problems is the product solving and how is that benefiting you?
Project and portfolio reporting. Project management artifacts templates. Consistent approach across multiple project managers on my team.
SmartSheets is a powerhouse for data sheet team collaboration with very few shortcomings
What do you like best about the product?
I like the pre-built templates as well as the robust collaboration opportunities it provides to its users. It is simple to configure and leverage, and it's licensing structure allows for nearly anyone across the company (or even external users) to collaborate utilizing the software platform
What do you dislike about the product?
I wish enhancements were better socialied among the customer base, and maybe allow customers to submit enhancement ideas/requests and then allow all customers to "vote" on the value of those enhancements. Too many times I am working on a project, find a shortfall on the software, and find someone submitted the idea 4 years ago and it never went anywhere. A little disappointed on the product enhancements based on end user feedback.
What problems is the product solving and how is that benefiting you?
Clear communication, collaboration, and task management makes smartsheets the best solution for our project management task needs.
Benjie's Smartsheet Review
What do you like best about the product?
Smartsheet is easy to use and stores all the data about a project (one-stop centre)
What do you dislike about the product?
I dislike the fact that its always slow when loading.
What problems is the product solving and how is that benefiting you?
lack of a single source of truth & documentation.
loosing track of a project's progress.
lack of transparency in project teams assignment.
loosing track of a project's progress.
lack of transparency in project teams assignment.
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