We used it for two scenarios. The first one was in project management. We made up the collaboration with our customer using Smartsheet. The second scenario was a financial application to control the cash flow.
Smartsheet
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SmartSheet Review
What do you like best about the product?
Smartsheet is an incredibly versatile tool that has transformed the way I manage projects. Its user-friendly interface makes it easy to create and customize sheets, even for those who aren’t tech-savvy. The collaboration features are top-notch, allowing team members to work together seamlessly in real-time. I particularly appreciate the automation capabilities, which save a lot of time by automating repetitive tasks. The integration with other tools like Microsoft Office and Google Workspace is also a huge plus, making it easy to sync data across platforms.
What do you dislike about the product?
While Smartsheet is a powerful tool, there are a few areas that could be improved. The pricing can be a bit steep, especially for smaller teams or startups. Sometimes, the learning curve for new users can be a bit steep, but the extensive help resources and customer support do help mitigate this.
What problems is the product solving and how is that benefiting you?
One of the primary problems it solves is streamlining project workflows. Before using Smartsheet, managing multiple projects and keeping track of deadlines was chaotic. Now, with its intuitive project tracking and task management features, I can easily monitor progress, assign tasks, and set deadlines, ensuring nothing falls through the cracks.
Files and data easy access and organization
What do you like best about the product?
The way the information can be organized and the multiple options the information can be shared
What do you dislike about the product?
I can´t really think of any right now, but to mention something it could be the fact that when copying information you can not do more than 500 rows
What problems is the product solving and how is that benefiting you?
We have an integration with an internal company platform and the way we can organize and upload files in smartsheet makes our job faster and easier to input information into our system.
Smart-Excel
What do you like best about the product?
Smartsheet helps keep all our information on different projects in one location with full transparency and control. Being able to view on a high level around our other projects and schedules has allowed us to be more efficient in our decisions.
What do you dislike about the product?
The start up process is a bit challenging, their is a lot of support but can feel not so user friendly at first. Though once you get going you find more and more that can benifit you that you werent aware off at first.
What problems is the product solving and how is that benefiting you?
Clear visability on job/projects we are working on and their stages. Quick accessibility to related documents to the job.
Smartsheet Review: Like Excel on Steroids
What do you like best about the product?
Smartsheet is a powerful tool that takes the familiar spreadsheet concept and supercharges it with advanced project management capabilities. Often described as “like Excel on steroids,” Smartsheet offers a robust platform for managing projects, automating workflows, and collaborating in real-time.
What do you dislike about the product?
One of the initial challenges users face is the learning curve associated with understanding how sheets, reports, and dashboards are structured. Unlike traditional spreadsheets, Smartsheet’s interface and functionalities require some time to master. However, once you get the hang of it, the platform’s versatility and efficiency become apparent.
Another aspect that sets Smartsheet apart is its unique formula syntax. While it shares some similarities with Excel, Smartsheet’s formulas are tailored to its specific functionalities, offering powerful ways to automate and streamline tasks.
Another aspect that sets Smartsheet apart is its unique formula syntax. While it shares some similarities with Excel, Smartsheet’s formulas are tailored to its specific functionalities, offering powerful ways to automate and streamline tasks.
What problems is the product solving and how is that benefiting you?
Tracking initiatives and including weekly status updates
More capability
What do you like best about the product?
The myriad of templates and views is very helpful when providing multiple options to start our sheets with.
What do you dislike about the product?
I feel there should be more workflows for Smartsheets. The tools are rather limited with how sheets can speek to eachother.
What problems is the product solving and how is that benefiting you?
Templates for organization are key to grant management. Smartsheets offers several options for this.
Share your Smartsheet feedback on G2
What do you like best about the product?
Powerful project management features, collaborating sharing, customizable dashboards and reporting
What do you dislike about the product?
Steeper learning curve for advanced features,
What problems is the product solving and how is that benefiting you?
Smartsheet offers a familiar, spreadsheet-like interface, making it easy for users to adopt, especially those comfortable with Excel.
Features like Gantt charts, calendars, and task dependencies make it ideal for project management.
It helps track tasks, deadlines, and project progress visually.
Teams can collaborate in real-time, share sheets, and assign tasks. Comments and attachments can be added directly to rows, keeping all relevant information in one place.
Smartsheet allows users to create dashboards that display key metrics and reports for better decision-making.
Features like Gantt charts, calendars, and task dependencies make it ideal for project management.
It helps track tasks, deadlines, and project progress visually.
Teams can collaborate in real-time, share sheets, and assign tasks. Comments and attachments can be added directly to rows, keeping all relevant information in one place.
Smartsheet allows users to create dashboards that display key metrics and reports for better decision-making.
Project Management Professional with over 25 years of experience in Information Technology
What do you like best about the product?
Creating runbook and tracking issue with timeline
What do you dislike about the product?
This is produce dashboard while creating runbook and time line
What problems is the product solving and how is that benefiting you?
Monitoring tasks, status, percentage completion and resource allocation.
Inventory management
What do you like best about the product?
Intuitive and easy to share content with others
What do you dislike about the product?
I have not used Smartsheets enough to have a dislike
What problems is the product solving and how is that benefiting you?
Allows for ease of managing Inventory
A day with Smartsheet
What do you like best about the product?
The ability to list out the priorities and frame roadmap plans. The most liked part of the Smartsheet is the Gantt view, which is the best way to delicate the tasks and track the progress.
What do you dislike about the product?
There are not many downsides to Smartsheet, however, one area of improvement I can see is that it would be good if we could upload images in the comment section of a task on top of the attachment. It does not impact any of the productivity, but as a user point of view, I feel this function would be handy.
What problems is the product solving and how is that benefiting you?
I'm a happy user since beginning.
Simplified project management and financial tracking without deep knowledge requirements
What is our primary use case?
How has it helped my organization?
It helped simplify project management and financial tracking, making it very friendly and powerful without the need for deep knowledge of forms or code. It's stable and simple to use.
What is most valuable?
Its mechanics align themselves very well, making it very powerful and simple. Its interface is almost like you are using it yourself, making it very friendly. You don't need to develop deep knowledge of forms or something like that.
What needs improvement?
I think it is a very good program. However, the only reason we migrated to another application was the full integration available in other solutions. We never used the integration capabilities of Smartsheet.
For how long have I used the solution?
We used the solution for four or five years.
What do I think about the stability of the solution?
It was stable. We never had a problem with this program.
What do I think about the scalability of the solution?
It's good to work with, and you have a lot of choices. In other words, it is scalable.
How are customer service and support?
I cannot rate customer service since we never used it. Smartsheet never failed, so we didn't need to reach out to customer service.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We migrated all of our applications to Odoo due to the full integration that we have in other solutions.
How was the initial setup?
The initial setup was pretty easy. It is just like opening boxes.
What about the implementation team?
I did the deployment myself.
What was our ROI?
It's really hard to quantify since you don't have to invest much time in learning it. It is simple to use and stable, so it is worth the money invested.
What's my experience with pricing, setup cost, and licensing?
We used the monthly subscription, which is really cheap. It is not expensive.
Which other solutions did I evaluate?
What other advice do I have?
I would recommend it to others. It is a good program and provides the features they promise.
I'd rate the solution nine out of ten.
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