Smartsheet
SmartsheetExternal reviews
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The best of Smartsheet for me
What do you like best about the product?
I love the ease with which everyone can be connected in the same place, the storage capacity, and the way it allows you to get organized.
It's easy to use and you can organize a lot of information for my clients to access.
helps customer service to have everything at hand.
It's easy to use and you can organize a lot of information for my clients to access.
helps customer service to have everything at hand.
What do you dislike about the product?
There is nothing I dislike about Smartsheet
What problems is the product solving and how is that benefiting you?
It solves the problem of sending many heavy files by mail, each person in the team can have access to the latest information and updates without having to wait for a response from a third party.
Great product that fills many needs in our organization
What do you like best about the product?
We use smartsheet daily for many functions in our business. We use it for project management, purchasing, reoccuring billing with interest calculations. The automation is amazing. It allows us to notify employees when certain criteria are met or missed. It is easy to use and the online community is an amazing tool for creating functions. I would highly recommend.
What do you dislike about the product?
If you are used to Excel it is easy to use. It is lacking some functions of Excel but is mostly there.
What problems is the product solving and how is that benefiting you?
We historically used Excel for almost everything. Smartsheet gives an audit trail while notifying when cells have changed. It allows me to track any changes in projects or Purchase orders. It eliminates overwriting of shared Excel sheets.
Smart Sheet
What do you like best about the product?
Smartsheet is a super handy project management tool that's flexible and great for teamwork. It's easy to set up projects with custom sheets, and it works well with Google Workspace and Microsoft Office.
You can see your projects using Gantt charts, dashboards, and reports, so you always know what's going on. Plus, real-time collaboration keeps everyone on the same page.
You can see your projects using Gantt charts, dashboards, and reports, so you always know what's going on. Plus, real-time collaboration keeps everyone on the same page.
What do you dislike about the product?
A Bit Overwhelming for Newbies
Needs Internet to Work
Can Slow Down with Lots of Data
Needs Internet to Work
Can Slow Down with Lots of Data
What problems is the product solving and how is that benefiting you?
a way to keep our teem on track
Smartsheet helps with our church's processes and metrics.
What do you like best about the product?
It is versatile and can perform many functions that other software are unable to.
What do you dislike about the product?
There is a steep learning curve which prevents many users from being proficient in it. Printing Dashboards is very difficult.
What problems is the product solving and how is that benefiting you?
Providing budget dashboards to individual ministry leaders. Collecting attendance data for metric tracking. Tracking progress of strategic plans. Managing inventory of computers.
SmartSheet 2024
What do you like best about the product?
I love the online platform (as compared to version control through google drive), and the automation features to tag co-workers in activities.
What do you dislike about the product?
I can no longer access summaries (which limits my usage of dashboards) with a basic level business account.
What problems is the product solving and how is that benefiting you?
Our team is remote and geographically dispersed - the shared online collaborative space is really helpful.
Very Valuable tool
What do you like best about the product?
Its easy to use and customize. Great to use in a business setting to share with team members for ease of collaboration. Smartsheet is something I use daily and it makes my job tasks much easier
What do you dislike about the product?
Automation can sometimes be a little difficult but overall not a deal breaker
What problems is the product solving and how is that benefiting you?
Creates a central location to track data for multiple projects.
This is good for the start of any small business.
What do you like best about the product?
Being able to share/view sheets all in one place.
What do you dislike about the product?
I wish the excel sheets were more detailed.
What problems is the product solving and how is that benefiting you?
organization
Smartsheets is a easily configurable application for sharing or capturing business information
What do you like best about the product?
Simple to use and to configure with no local support overheads required
What do you dislike about the product?
Pricing is expensive for emerging markets
What problems is the product solving and how is that benefiting you?
simplifying our environment through consolidation of bespoke deveoped apps into Smartsheet
If you're a bit technical, then this is a good PM tool
What do you like best about the product?
You can pretty much do what you need to do in Smartsheet, but you need to be clever and think through how to achieve what you want. The ability to have folder structures is great, you can set up your grids and gantts pretty much how you want and there's plenty of field types to choose from, you can add conditional formats, filters etc. and the report writing options are also good.
What do you dislike about the product?
Everything seems to be quite manual, e.g. in order to build a dashboard you need to write reports for just about every piece of data you want. I did find through Googling that a good way to summarise data from multiple sheets (to be able to use in dashboards) is to set up a project metrics sheet. This is time-consuming and you need to be pretty handy with formulas. I track multiple projects across different regions and years, including status, budget, FTE burndowns, capacity planning, invoices and a whole lot more - rolling 5 year averages etc. To do this, you need to set the project metrics sheet up and again, you really need to be able to write decent formulas to make it all work and get the data you want on your dashboard. I find the dashboard and reporting have limited design options. With that in mind, once you get your head around what you need to do, and you're set up, it works beautifully and I can easily get the information I need and share it accordingly. We don't integrate it with any other tools. It would be good to have a roadmap feature, something that you can design a little nicer than just a Gantt chart, as this is needed in RFPs and SteerCo's etc. and I find myself still having to create them in PowerPoint and updating them prior to each meeting or when I need them, it would be much better to have this in Smartsheet in a format I can control. Similarly with reports, there isn't a nice designer that you can use to make them look halfway decent for the C-suite, so again, I would do this outside of Smartsheet which is double-handling, prone to errors, and immediately out of date. Overall I'm pleasantly surprised, but do watch some YouTube's and tutorials to ensure you make the most of the tool and understand how to make it all hang together (if you're managing multiple projects and want single views of them all, e.g. Program).
What problems is the product solving and how is that benefiting you?
Managing single projects for customer onboarding and professional services projects. Managing a global program of work with multiple project managers and projects.
Perfect mix: simplicity + Integration
What do you like best about the product?
Capability to deploy/solve complex problem with simpliest solutions
What do you dislike about the product?
premium apps are still far away from core system reliability and simplicity.
What problems is the product solving and how is that benefiting you?
Easy tracking for our global initiaivites and financial budget management
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