Smartsheet
SmartsheetExternal reviews
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Smartsheet for Research Administration
What do you like best about the product?
I love the automation and collaboration capabilities. We use it for a scheduling approval system as our team schedules are very complex and come from many different funding sources. The use of Dynamic View and Data Shuttle has enabled me to easily update the master sheet with a data download from our organization's database and then confidentially display the results of the reports that are pertinent to their respective managers.
What do you dislike about the product?
There are a few functionalities that I have wished for during my development of this sheet we use, that do not yet exist on Smartsheet. For example, the ability to display the cell history in a cell that could be displayed in the Dynamic views would be very useful.
What problems is the product solving and how is that benefiting you?
Before using smartsheet, I had to meet with all of our managers several times a month to review their team's labor schedules to verify that they were correct and get approval from external stakeholders. By using Dynamic View in Smartsheet, I no longer have to have these meetings and has saved me hours during each month. Managers are able to interact with the sheet via their dynamic view and update, delete or create new lines for the sheet on their own.
Increased Efficiency
What do you like best about the product?
I like the ease of use for those who may not be as savvy in other apps.
It's been a game changer sharing information within our organization in a secure manner that can house many documents in one space.
It's been a game changer sharing information within our organization in a secure manner that can house many documents in one space.
What do you dislike about the product?
The licensing aspect can be a challenge to those who are not familiar with the system. We share some of the sheets we use outside of our organization and often receive feedback that they don't have a license and are unable to use the sheet.
What problems is the product solving and how is that benefiting you?
Smart sheet has allowed us to streamline how we house sensitive information and allowed our teams to upload and view documents from different applications all in one safe space.
Smartsheet Can Do More For Your Team
What do you like best about the product?
The organization and tools to keep me organized in my day to day. For technical users like me, the grid view is helpful if you prefer a spreadsheet. For visually minded people, the new calendar and timeline view helps our team keep focused on large projects.
What do you dislike about the product?
There could be more review tools. As a creative, I upload larger files for review for my peers, and markups have to be done outside of Smartsheet. Markup tools in Smartsheet would make our lives a little easier and streamline our work.
What problems is the product solving and how is that benefiting you?
Project management is vastly easier through Smartsheet. The spreadsheet view of Smartsheet utilizes filters that help organize projects based on customized parameters. This helps me find my current projects, but also helps my project manager to find past projects.
Smartsheets - the best tool for Project Managers
What do you like best about the product?
Smartsheets allows you to collaborate with others and makes real time updates. It's easy to use and familiar UI to other softwares which makes it easy to pick up and feel comfortable with the system. I enjoy it as a RAID (risk, actions, issues, decisions) tool as well as a tool to track timeline's via row or ghant chart.
What do you dislike about the product?
Hard to undo changes or go back to a previous version.
What problems is the product solving and how is that benefiting you?
It's a gathering place for both partner and client to solve issues in real time. It's great that it has time stamps and strong documentation. You can add hyperlinks and attachements.
Organized, love the collaboration, reminders, and forms.
What do you like best about the product?
I like the ability to create forms for my colleagues and that the information populates into a spreadsheet. I especially love the logic and drop-down features in the forms. On the spreadsheet, the reminder feature is super helpful and the notifications as different people click on different boxes.
What do you dislike about the product?
I actually really haven't found any downsides or glitches. I have thoroughly tested all our logic and e-mail notifications and this has been a great improvement in our processes of sharing informaton.
What problems is the product solving and how is that benefiting you?
We specifically use it for the grants coordinator to notify me (accounting) of updating a grantee's information. Because we're a stage agency it's quite involved in whether or not a w-9 is needed etc. In the past, I was just saving e-mails and marking them as unread in my inbox, where now we can track it on the spreadsheet that is populated by the form and I can re-visit when it's convenient for me and mark off boxes as different steps in the progress are made, notifying pertinent people.
Smooth and organized experience
What do you like best about the product?
The flexibility of being able to create several template options and also to integrate with other systems in order to provide information.
What do you dislike about the product?
You need to study a lot because at times it is very complex.
What problems is the product solving and how is that benefiting you?
Organize day-to-day projects, monitore delivery schedules, controlle dates and internal processes.
Useful tool for collaboration of non-proprietary information and tracking.
What do you like best about the product?
I like that I can tie a sheet to a form that can be filled out and it automatically inupts the data. This has been very useful for our team to use to track issues without operations team needing to go in and input data into cells on a sheet. I use multiple sheets tied to forms daily and the ability to add check boxes to indicate items are complete and other such visuals is extremely useful.
What do you dislike about the product?
It can be a little tricky to setup if you are not technical. We also are not able to setup with our SSO IDs which presents a data risk so we have to keep the information kept in the sheets to "public" information which has been fine for my use cases. We have not been able to integrate with other systems because of the same data risk, but this has not affected my use cases.
What problems is the product solving and how is that benefiting you?
1. Ability to easily input data into a tracking sheet
2. Ability to easily present status utilizing visuals and current progress
3. Ability to easily collaborate on a calendar and see updates live without having to upload a file to a folder before others can update
2. Ability to easily present status utilizing visuals and current progress
3. Ability to easily collaborate on a calendar and see updates live without having to upload a file to a folder before others can update
we use it everyday
What do you like best about the product?
it easy of use and collaboration tools to work as a team.
What do you dislike about the product?
missing a few features of excel that would be nice.
What problems is the product solving and how is that benefiting you?
we use it to do porject management, follow up surveys, P.O. sheets, Sales Funnel.
Collaboration and Innovation
What do you like best about the product?
I appreciate the ability to easily collaborate on projects and data with out team.
What do you dislike about the product?
It has a learning curve when you first begin to use it.
What problems is the product solving and how is that benefiting you?
Smartsheets helps us track who is handling what items in the workflow and the progress of each project.
Strong user-interface with some kinks
What do you like best about the product?
I really like the organization aspect and that is has the ability to organize information in different ways (ie. cards, board, grid)
What do you dislike about the product?
I dislike that it's hard to search in Smartsheet. There used to be a search field, but now I have to use CTRL F instead and it's a bit of a clunky process to do.
What problems is the product solving and how is that benefiting you?
I like that we can multiple sheets for different types of students who we serve (ie. students who opt into services vs. staff referrals). This makes it easy to organize and keep straight. I also like the Card view especially because it's easy to see what students are in each person's list for outreach and follow-up.
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