Smartsheet
SmartsheetExternal reviews
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Efficient
What do you like best about the product?
Smartsheet has helped me track a lot of my jobs within my line of work. I tend to have about on average 50 jobs.
Before I used to use excel in order to track it but since I started using Smartsheet it has helped me a lot. The main reason it has been useful because both me and my other colleague can work on it at the same time. They can update the jobs via their phones and tablets.
Before I used to use excel in order to track it but since I started using Smartsheet it has helped me a lot. The main reason it has been useful because both me and my other colleague can work on it at the same time. They can update the jobs via their phones and tablets.
What do you dislike about the product?
Right now, there isn’t much to dislike but that’s because I haven’t learnt everything that Smartsheet can do
What problems is the product solving and how is that benefiting you?
Tracking my projects, a lot easier to track and highlight high risk jobs or concerns
Great experience, few limitations on reporting area
What do you like best about the product?
Highly flexible and intuitive platform for managing projects and tracking progresses, deliverables, documentation. I appreciate its ability to integrate with other tools and automate workflows, which helps streamline repetitive tasks. Smartsheet support team has been extremely responsive and knowledgeable
What do you dislike about the product?
It has some limitations when it comes to building advanced charts and reports. The customization options for visualizing data are somewhat restricted, which can make it harder to present insights in a dynamic or visually compelling way.
What problems is the product solving and how is that benefiting you?
Ability to integrate with other tools and I appreciate the automated workflows
Smart, easy way to keep track of what's going on within the business.
What do you like best about the product?
What I find most helpful about Smartsheet is that it provides a single, flexible platform for managing work and ensuring everyone stays aligned. Many other tools tend to focus solely on task tracking, spreadsheets, or project management individually, but Smartsheet brings all of these elements together in one place.
What do you dislike about the product?
The size and performance limits of sheets can become an issue, as large or complex sheets may slow down or reach row and cell restrictions. There is also a learning curve; while the tool is powerful, it can feel overwhelming initially. Cost is another consideration, since accessing advanced features often requires higher-tier licenses or additional add-ons. The mobile app has its own limitations, offering fewer features compared to the desktop version. When it comes to reporting and visuals, the options are less flexible than what you would find in dedicated BI tools.
What problems is the product solving and how is that benefiting you?
Smartsheet greatly enhances organization, transparency, and efficiency by bringing all project information, tasks, and communications together on a single platform. This approach helps minimize delays and miscommunication, while providing teams with clear insight into responsibilities, upcoming deadlines, and possible bottlenecks. By making collaboration more seamless and automating routine workflows, it saves time, boosts accountability, and helps keep projects progressing smoothly and as planned.
Smartsheet has been a huge support to my daily workload.
What do you like best about the product?
I appreciate the editing options on Smartsheet as well as the automation. The back end is user friendly and very customizable which is helpful in my line of work.
What do you dislike about the product?
What can be slightly frustrating with Smartsheet is the occasional lags or outages and front end sheet errors.
What problems is the product solving and how is that benefiting you?
Smartsheet helps with organization and record keeping. What we primarily use it for is tracking time off requests for our agents/supervisors. We are able to easily filter and mark entries off. The automation is especially helpful as it cuts out the middleman and makes workflow easier and efficient.
Smartsheet for Healthcare
What do you like best about the product?
The layouts are easy to design and allow multiple users to view and update.
What do you dislike about the product?
We would like to be able to automate more to the data updates and loading in a smartsheet.
What problems is the product solving and how is that benefiting you?
We use Smartsheet to capture and manage report requests. We also use it in a number of areas to track and save patient health measures.
Smartsheet has been incredibly helpful for organizing delegated tasks and tracking their progress.
What do you like best about the product?
I appreciate the extensiveness in which I can create questions and responses (such as free-response, drop down items, etc.)
What do you dislike about the product?
I wish that when I organized the sheet upon logging in (such as sorting by ascending or descending time stamps, name, etc.) that it would save for the next time I would log in. I want to have my most recent assigned or tasks that I delegate out at the top of the sheet instead of having to reset it each time.
Also, occasionally attached documents and files take a very long time to load, or do not load at all. I may click on an item, look for additional documents, and if nothing loads for 10-15 seconds I assume nothing is there-- but it may take 30-60 seconds for the additional attached documents to load.
Lastly, I would appreciate if there is a way to condense sections down (maybe this is possible and I just don't know how to do this. When reviewing responses to people who have filled out my smartsheet, it would be nice to collapse Section A, B, C, D to only have section E up (for example)-- just for clutter-free visual aesthetics.
Also, occasionally attached documents and files take a very long time to load, or do not load at all. I may click on an item, look for additional documents, and if nothing loads for 10-15 seconds I assume nothing is there-- but it may take 30-60 seconds for the additional attached documents to load.
Lastly, I would appreciate if there is a way to condense sections down (maybe this is possible and I just don't know how to do this. When reviewing responses to people who have filled out my smartsheet, it would be nice to collapse Section A, B, C, D to only have section E up (for example)-- just for clutter-free visual aesthetics.
What problems is the product solving and how is that benefiting you?
It is a hub used to collaborate between teams in our large department, and monitor task progression within shared projects when we might not otherwise be communicating as consistently outside of the system.
Using Smartsheet for Charity Tracking
What do you like best about the product?
My favorite thing about Smartsheet is how collaborative it is.
What do you dislike about the product?
I wish I would get notifications when new line items are added.
What problems is the product solving and how is that benefiting you?
Smartsheet allows the field team in my company to have one place to put in info for charity events being held at their stores.
Smatsheet is a very useful tool in organizing my to-dos with my team and I advocate for it often.
What do you like best about the product?
The best thing is that for the most part, you can customize it to your liking and there are multiple ways to look at your project.
What do you dislike about the product?
I dislike some of the rigidity around customization. I would like the ability to create different fields in the child cards than the parent cards. The card view is hideous in my opinion, the board view is great! The only thing is that when you separate the child cards in board view, having different parameters and some sort of indication of what parent card it belongs to would be helpful.
What problems is the product solving and how is that benefiting you?
Its solving a gap that Salesforce is terrible at - kanban.
Smartsheet
What do you like best about the product?
it is friendly and intuitive, which makes it easy to use
What do you dislike about the product?
it is quite restrictive for some things
What problems is the product solving and how is that benefiting you?
The visibility of the team's capacity, that helps a lot with people management and their optimization.
Intuitive, efficient, and highly effective for managing projects and tasks.
What do you like best about the product?
I find Smartsheet to be a highly user-friendly and intuitive platform. Its interface is clean and well-organized, making navigation straightforward even for new users. The tool is simple to use yet very effective, allowing for efficient project management, task tracking, and collaboration. Overall, it provides a seamless experience that enhances productivity and keeps teams aligned.
What do you dislike about the product?
Although the platform is highly effective overall, its visualization tools could be improved. Enhancing the charting and visual representation features would make data analysis and project tracking more intuitive and insightful for users.
What problems is the product solving and how is that benefiting you?
Smartsheet prevents chaos in project and task management, facilitates communication between teams, and provides the ability to track work processes on a centralized platform. This results in time savings, reduced errors, and contributes to projects progressing in a more organized and efficient manner.
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