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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Consumer Goods

Great to use for collaboration across my team

  • September 11, 2024
  • Review provided by G2

What do you like best about the product?
We are using it to share action items across many initiatives and projects, and to track progress on our team. It is easy to use, share, and update.
What do you dislike about the product?
I have not used any of the reports. We are not power users so have not unlocked additional features of SmartSheet.
What problems is the product solving and how is that benefiting you?
Collaboration across a medium-sized team


    Linda T.

Smartsheet Review

  • September 11, 2024
  • Review provided by G2

What do you like best about the product?
Information can be added by several users. This is a great tool for tracking purposes.
What do you dislike about the product?
Addition of columns is not really possible on spreadsheets.
What problems is the product solving and how is that benefiting you?
assisting with tracking accounts receivable posting for reconsiliation of bank account


    Automotive

Great collaboration tool!

  • September 11, 2024
  • Review provided by G2

What do you like best about the product?
Smartsheet has minimized our reliance on manual project management. Its workflows have sped up our approval processes, and we’re now fully online for handling approvals on large projects.
What do you dislike about the product?
Although the software offers many feature, a new user will need some time to master the full capabilities of SmartSheet.
What problems is the product solving and how is that benefiting you?
Smartsheet keeps everyone updated in real time, which makes it easier for the team to stay on the same page and tackle any issues or changes quickly. Workflows provide quick approvals keeping the project moving.


    Electrical/Electronic Manufacturing

User friendly

  • September 11, 2024
  • Review provided by G2

What do you like best about the product?
Collaboration between different companies
What do you dislike about the product?
Nothing I dislike so far. It has been almost a year I have been usng Smartsheet
What problems is the product solving and how is that benefiting you?
I am not aware of anything yet. The platform is easy to use and collaboration is seamless between teams


    Isabel P.

easy platform to work on projects

  • September 11, 2024
  • Review provided by G2

What do you like best about the product?
The way you can view the gant charts and interdependence.
What do you dislike about the product?
being able to edit the baseline of a task without having to edit the entire original baseline
What problems is the product solving and how is that benefiting you?
structure the projects


    Lisa H.

Everything in one spot

  • September 11, 2024
  • Review provided by G2

What do you like best about the product?
There is a lot of functionality (i.e. conditional formatting) that I like to use and I am learning more every day.
What do you dislike about the product?
I did not realize when I started the concept of keeping columns the same name in order for them to be able to merge easily. This is part of my learning curve but wish the impacts were in video form.
What problems is the product solving and how is that benefiting you?
smartsheet is allowing me to track tasks on projects across the scope of my department for the most part without issue. I am able to add information directly from email with the Smartsheet add on feature and add informaiton as it is provided. It simply keeps all of our items in one place which is helpful.


    Giuseppe G.

Workback schedules are my favorite.

  • September 11, 2024
  • Review provided by G2

What do you like best about the product?
My favorite part of Smartsheet is that I can create workback schedules for both internal and client-facing projects. The flexibility to create custom templates has been very handy in my work process. One of the most enjoyable aspects of the platform is that I can automate some of the processes which used to take hours in a matter of minutes. Additionally, thanks to the milestone tracking feature, I can keep track of all that is going on in a project without much time or effort, thus ensuring the team and contractors achieve both clarity and synchrony. Another useful option that I often resort to is embedding pictures into cells. Sharing visuals quickly and efficiently can be done by just clicking a button; there is no need to change platforms. The ability to collaborate in real-time with colleagues and clients has been made very convenient through the feature of inviting them for live updates on the same sheet.
What do you dislike about the product?
Although it’s excellent for real-time cooperation, I wish it would save itself automatically. It makes the manual process of saving and refreshing to see changes a little slow, indeed, especially when several colleagues are working in the same document at the same time.
What problems is the product solving and how is that benefiting you?
Smartsheet scheduling tools, especially the predecessors function, have significantly minimized the time that it takes to organize projects. I have a weekly ritual of going to the template function - it's an effortless way of preparing schedules and it calms me.


    Shamon S.

Great transparency in our construction projects.

  • September 11, 2024
  • Review provided by G2

What do you like best about the product?
I like that Smartsheet became an essential tool for our team, especially in terms of keeping communication clear and avoiding mistakes. I really like the feature that lets us assign editing options, resticting that only particular colleagues can edit specific parts of the sheet. As a result, our team was no longer faced with the risk of a colleague inadvertently doing an edit in a way he/she was not supposed to. From my perspective, it’s been remarkably user-friendly, even for colleagues who aren’t as tech-savvy (which is very commin in my industry). On a daily basis, I access Smartsheet for many actions such as construction tracking, review planning, or even just getting a firm grip on everything on my To-do list.
What do you dislike about the product?
The feature I wish was available is the ability to copy automation across grids or workspaces, as repeating all the same tasks in each grid would be such a drag, besides, it would take a lot of time, too. Additionally, connecting cards between boards seems a little bit strange to me, I also often think how many times I could do this faster and more efficiently if there were an easier way to do this.
What problems is the product solving and how is that benefiting you?
The transparency Smartsheet provides on our operations has proven to be invaluable. It doesn't matter whether it's our material stock monitoring or our project leads managing deadlines, everybody stays aligned. The Timeline view which has been primarily helpful to keep track of the responsibilities has been a real bread and butter for me. I like that we have incorporated checkboxes and alerts for QA/QC so that construction can proceed only when requirements accuracy has been confirmed, and that is one less thing to worry about.


    Graphic Design

Effective means of managing an admin heavy role where organisation is key.

  • September 11, 2024
  • Review provided by G2

What do you like best about the product?
The ease and short-winded nature of it..
What do you dislike about the product?
Having to log into it rather than it being readily available on desktop
What problems is the product solving and how is that benefiting you?
Assigning tasks to different team members without having to rely on that person to manage their own time effectively as well as allowing clients to be able to input their timings in parallel on a project timeline for example.


    Information Technology and Services

Smartsheet as a professional Project Management tool

  • September 11, 2024
  • Review provided by G2

What do you like best about the product?
Possibility to have a complete project plan using a sheet, with formulas, dependencies, conditional formatting.
Another big big plus is the ability to collaborate with other colleagues: automated requests for update and conversations are a great mean to keep any plan updated, and also in terms of audit.
Additionally, the ability to create custom automated workflows is a powerful tool to use for many other tasks (create specific sheets with subset of data, send out notifications, etc.)
What do you dislike about the product?
There is nothing I really dislike, but for sure I can suggest some improvements:
1) Dashboarding and reporting: it is not exactly simple to create nice graphs to plot in a dashboard, when it comes to time series: including the time dimension in the one managed by the dashboard would be a great improvement
2) Backups: the backup only concern sheets, it should be full with also reports, dashboards etc. Moreover, when you create a backup adn for example you want to import it back to another workspace, you cannot import many other important artifacts such as comments (with their history) and mainly attachments, that need to be re-attached one by one to the proper line
What problems is the product solving and how is that benefiting you?
Standardize the project management tools and approach. Main benefit is the possibility to have a collaborative but controlled environment and improve the overall level of governance.