Smartsheet
SmartsheetExternal reviews
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Easy to use and all what you want you can do
What do you like best about the product?
Managing business activeties and easy to follow up and archive.
What do you dislike about the product?
Project plan and management need some additional features
What problems is the product solving and how is that benefiting you?
You can segmented your business and connected with responsible team to move your business forward
Streamlining deliverables across teams
What do you like best about the product?
Before starting in my current role, I was using tools like Google and Excel for tracking multifaceted project. In Google, I was not able to have sheets "talk" to each other, and columns were full of clunky and cumbersome links. Smartsheet offers easily digestable videos and guides to tackle your issues. There is quick communication and support from their customer help desk and really helpful forums. I appreciate that I can implement project plans and connect gold star sources to many different reports and tools. It is easy to integrate!
What do you dislike about the product?
I wonder if Smartsheet could cater their 101 trainings to different roles and have samples of how different kinds of Smartsheet toools connect to each other. For example--are you a Project Manager? Try using THIS schedule template and deriving THESE reports and putting them into a visual dashboard LIKE THIS. Having smartsheet model what can be connected together would be really helpful.
What problems is the product solving and how is that benefiting you?
There are many people collaborating on certain parts of a workstream. When each person can update their own lines that feeds into my overall schedule, I can have a comprehenesive view of all of the work happening without having to nag people and snoop on lots of project plans.
Good for Collecting Data
What do you like best about the product?
I've mostly been using smartsheets to send out forms and organize the data I've collected. The export features are convenient and it is very user friendly. I like that I can add users to a spreadsheeet that don't have paid accounts. That way data can be shared automatically with other team memembers as it comes in. I also enjoy the workflow/notification system.
What do you dislike about the product?
When you add a new field to the form, it doesn't put the field in the equivalent spot on the spreadsheet. It always places it at the end, so you have to go into the spreadsheet and move it. I would like to be able to add more than one spot for form users to add documents for upload. Then I could include the link to upload right next to the relevant questions. The number of features and capabilities can sometimes be overwhelming.
What problems is the product solving and how is that benefiting you?
Our Team is divided between several instituitions. We can't use Goolge docs/forms or Microsoft forms because they are blocked by IT at some of the instituitions (hospitals). Smartsheets has not been blocked so we are all able to access it.
Efficiency of our data.
What do you like best about the product?
First, I like that it comes with an app so I can work with all my icons separately. I love it that it has data behind on each student ID, so it basically works like a database but in spreadsheets and forms.
What do you dislike about the product?
Sometimes the app when saving it is not uploaded immediately on the web view. Also when I'm working on the app, I can't see my peers connected.
When moving files to the comments I can only do it in the app version. But after I move the file, my co-workers can only open it on the web version. The problem is not just this, because each staff use different devices, so some of them have the app installed and some others don't have it.
When moving files to the comments I can only do it in the app version. But after I move the file, my co-workers can only open it on the web version. The problem is not just this, because each staff use different devices, so some of them have the app installed and some others don't have it.
What problems is the product solving and how is that benefiting you?
Not really sure
Perfect for Task Management and Gantt Charts
What do you like best about the product?
I love how easy it is to make gantt charts. The functionality to link predecessors is much easier than other software I have used (ganttpro). I also love how easy it is to assign tasks.
What do you dislike about the product?
I have struggled using some of the pre-defined templates; however, the ability to save my own drastically mitigates that concern.
What problems is the product solving and how is that benefiting you?
It is not always easy to convey dependabilities while making gantt charts. The predecessor function makes it easy to keep track of the critical path.
An amazing tool for tracking ongoing project progress and management
What do you like best about the product?
My best experience with Smartsheet is I can easily schedule task and easily assign to my team members. Its automation is very flexible and robust while tracking project progress and automate the notification to the assigned user including assignee on each task done. It is easy to setup, easy to prioritize task or set deadlines. Its layout options of data display is also very intuitive and offers multiple view options like grid, calendar view etc. User friendly for both mobile and desktop users and quick to learn tool.
What do you dislike about the product?
Smartsheet offers vast bundle of features and its basic features doesn't required any documentation to learn but some complex features are has steep learning curve for the beginners. Pricing could be better for small size organization as well.
What problems is the product solving and how is that benefiting you?
Major problem like internal task management, management of project delivery on time, Better communication within the team over the same task sheet and many more. It helps to optimize the team efficiency on project delivery with maintaining the strong communication and quality on the project.
One of the best cloud based platforms for planning
What do you like best about the product?
Smartsheet is easy to integrate with existing software and is compatible with multiple Operating systems
What do you dislike about the product?
It has a steep learning curve but once mastered can make work easy.
What problems is the product solving and how is that benefiting you?
Smartsheet makes data sharing easy. Keeping all members of the team updated.
Smartsheet for Project Managers
What do you like best about the product?
My favorite thing about Smartsheet is the ability to collaborate with my entire organization on sheets, reports, calendars, and dashboards. So much of it is automated too, which makes the collaboration practically seamless. And not everyone needs a paid license, which really helps because the Enterprise edition can be costly (but worth it!). As a smaller project management team, we're able to create, customize, and scale project management templates across our organization. We've been able to implement and get buy-in from 99% of our employees due to its ease of use, which is HUGE. Learning and even advancing knowledge in Smartsheet collaboration is easy because the platform is intuitive, it's familiar in the spreadsheet sense, and there are a TON of resources out there (Smartsheet University, YouTube, etc.). There is even a Smartsheet community where we all come together to help each other find solutions. Let's put it this way, it's the ONLY software company I've ever wanted to purchase swag from (and have, I use my coffee cup with pride). I use Smartsheet every business day and appreciate how it integrates with Teams, Outlook and that if I get stuck, they have customer support on top of everything else.
What do you dislike about the product?
Every once in a while, I will mutter under my breath "Dumbsheet!" One, it's fun to say, but two and more importantly, Smartsheet is newer to the software industry and is still growing and working out some enhancements. This is what I dislike the most about it, especially because the frustration usually feels like a "really? you can amaze me in 99 ways, but you can't do something this simple?!" type of scenario. For example, there is an amazing Calendar app that makes beautiful calendars even our C-Suite is impressed by. BUT you can only see a calendar key in one of the views (monthly) but not in any other format (multi-month and quarterly). And our C-Suite won't use it without a key (can't blame them, who has time to go back & forth in a high-level strategy meeting?). Smartsheet's "solution" is to plop the calendar into a dashboard and manually add a key, but by doing so the calendar is no longer interactive without having to log in multiple times. Feels like such a simple solution that causes so much frustration for us but until the developers get through their mile-long list of enhancements, we're stuck. But that is a silver lining: their developers are ALWAYS enhancing based on the user requests, which is such a refreshing experience.
What problems is the product solving and how is that benefiting you?
As the leader of our PMO, it also allows me the 10,000 foot level view to what's happening at a Portfolio level, which really helps me to stay on top of all the projects, programs, and processes that impact our people. No more chasing down individuals for updates, wondering what the latest status is on a risk, or putting together costly and time-consuming meetings to plan launch dates that won't collide - all of that info is at my fingertips.
Versatile, adaptable and flexible for project needs
What do you like best about the product?
I like that Smartsheet is highly customizable and adaptable for project needs.
What do you dislike about the product?
Automations and other complex formulas have a huge learning curve
What problems is the product solving and how is that benefiting you?
We used to not have a system in place for tracking next steps and tasks. With Smartsheet, it's easier to track tasks and action items, tag appropriate assignees and accomplish them within deadlines.
Very Functional for Internal Use
What do you like best about the product?
I love the versatility of Smartsheet. It has amazing features that are much "cleaner" and easier to use than other sheets products. It makes tracking sheets for internal use much easier on the eyes.
What do you dislike about the product?
The other side of the functionality for internal use is that Smartsheets are not as client-friendly. While they can be shared, it's not as easy to make it editable for business clients when tracking a project. I also wish it had a tabs feature for projects that have multiple layers, rather than making multiple separate sheets.
What problems is the product solving and how is that benefiting you?
Our business involves a lot of multi-faceted projects that require detailed tracking. Smartsheet makes tracking these projects much more organized and practical.
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