Smartsheet
SmartsheetExternal reviews
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Great alternative to spreadsheets.
What do you like best about the product?
I like how it enabled multiple team members to work together without any obstacles in real-time, such as the forms that had to be sent right into the sheets, which is really what we needed to keep productive. One of the moments that really struck me was when we set up automated notifications in the middle of a squeezed-through-out project. Instead of manually following up on things, Smartsheet did everything flawlessly by sending out timely reminders and updates the right way to the right people, freeing up so much of our time. The ability to create entire workflows with just a few clicks has made it a must-have for us to use it as part of our daily business. Another thing that is very much a value point, in my opinion, is the dashboards because they do run a long way in giving us the fundamental data in a very short period rather than having 2-3 hours in a meeting discussing the specifics.
What do you dislike about the product?
One thing that does cause me discomfort, though, is the paid certifications they rolled out. The feature is such that it makes me feel more like a cash cow for the firm rather than a user contributing positively to their product. It is not a deal-breaker but it leaves a bit of a corporate taste in my mouth.
What problems is the product solving and how is that benefiting you?
Smartsheet is at the top of the chart when it comes to the secure collection and management of client information. We have used it to gather and process data to enhance our service offering, and the automation functions that come along with it allow me to concentrate on strategizing rather than on certain labor-intensive tasks.
It is very easy to use smartsheet and it is very efficient.
What do you like best about the product?
The auto reminders is a big help in keeping critical item on track. Save time and effort on your part so that you may concentrate on other task. It can also be share with your team members.
What do you dislike about the product?
The only think I don't like is the hide/unhide option. It's easy to hide certain rows or columns but you cannot unhide a few. Have to unhide everything.
What problems is the product solving and how is that benefiting you?
It help tracks our company incoming/outgoing documents for construction. Also help manage our project startup phase and contracts.
Smartsheets has been a huge asset to our team at TKWW!
What do you like best about the product?
We use Smartsheet along with our company event inake forms. It's a great way to keep tracks of our hundreds of events we host accross the globe annually.
What do you dislike about the product?
Sometimes I have a hardtime finding certain events as they are not listed at the bottom but populate in the middle of the sheet having me sort it before finding what I need.
What problems is the product solving and how is that benefiting you?
Smartsheets is helping to keep all of our event info in one place. Our users fill out a form which triggers an email alert which I need and I can sort and seach and successfully manage many events at once.
Multifunctional and Approachable Work Tool
What do you like best about the product?
I've used Smartsheet in my work for nearly 10 years. I like that it has great built in functionality and is easy for most people to learn and use. I also really like the various templates that you can choose from so you don't have to start from scratch when you need to build a new/different tool.
What do you dislike about the product?
Smartsheet is cost prohibitive for organizations with smaller budgets. I also know that it has a number of powerful visualization options, but to me, those have been difficult to learn and manipulate for my needs.
What problems is the product solving and how is that benefiting you?
Smartsheet helps provide a single point for me and my team to check in on a project status. I also enjoy the task management feature for more detailed tasks.
A Versatile Tool for Project Management, To-Do Lists, and Surveys
What do you like best about the product?
For personal and team to-do lists, SmartSheet offers flexibility and organization. Users can easily create task lists, prioritize items, and set deadlines. The ability to categorize tasks and view them in different formats (e.g., grid, card, calendar) helps manage workloads effectively. While the tool is highly effective, some users might find it a bit overwhelming compared to simpler to-do list apps. Its integration with project management features, which makes it a valuable asset for those already using SmartSheet for broader project tasks.
What do you dislike about the product?
Smartsheet has a learning curve and takes time to get used to like the saving so you don't lose your progress.
What problems is the product solving and how is that benefiting you?
SmartSheet shines in project management with its user-friendly, spreadsheet-like interface and tracking capabilities. It allows our team to craft comprehensive project plans, delegate tasks, establish dependencies, and track progress via Gantt charts and dashboards. Its collaborative features—such as real-time updates, file attachments, and comment threads—facilitate smooth teamwork and effective communication. Enhanced by seamless integration with popular tools like Microsoft Office 365, Google Workspace, and Slack, SmartSheet proves to be a versatile and powerful solution for managing projects of all sizes.
We enjoy Smartsheet application for its collaborative capabilities!
What do you like best about the product?
We have used Smartsheet with spreadsheet-like capabilities for managing and sustaining projects encompassing collaborations. Our team uses this for project management in order to achieve deadlines. Diagram and chart assessments are supportive in supply management. Keeping track of tasks is a wonderful feature for hitting timelines and achievements.
What do you dislike about the product?
We have noticed minor weaknesses in security along with missing fundamental features like live dashboards, auto-fill, along with missing opportunities for scripting and coding.
What problems is the product solving and how is that benefiting you?
Smartsheet proves to be beneficial with the unity and networking between separate business units, tracking tasks, and maintaining timeline focus on goals and achievements.
Agile and user-friendly
What do you like best about the product?
Ease of access - I can use this on my computer or my phone and it is easy to read and edit.
Strong collaborative tool - I love being able to work together with colleagues across the country and to see what and when they've made changes/additions
Multipurpose - The interface is simple, which translates well for multiple uses. I currently use this for scheduling, purchase orders and inventory purposes and it is equally effective for all 3.
Customer training/support - Smartsheet regularly offers seminars for training and exposure to new products. I have attended a few webinars and found them to be helpful.
Quick to learn - becasue this tool is so simple, I have new employees up to speed within a few days.
Strong collaborative tool - I love being able to work together with colleagues across the country and to see what and when they've made changes/additions
Multipurpose - The interface is simple, which translates well for multiple uses. I currently use this for scheduling, purchase orders and inventory purposes and it is equally effective for all 3.
Customer training/support - Smartsheet regularly offers seminars for training and exposure to new products. I have attended a few webinars and found them to be helpful.
Quick to learn - becasue this tool is so simple, I have new employees up to speed within a few days.
What do you dislike about the product?
I'd like to make it easier to export docs from SS
Perhaps this isn't a fair criticism but I wish it was used more widely. I get the sense that many people don't know about it and default to things like Google Docs, which offers less security.
Perhaps this isn't a fair criticism but I wish it was used more widely. I get the sense that many people don't know about it and default to things like Google Docs, which offers less security.
What problems is the product solving and how is that benefiting you?
It offers a centralized worksheet space that can be used by many people for multiple purposes. It has helped streamline our processes by reducing the amount of tools/apps that people use for different things that may, in fact, have integration points with other things.
Excellent
What do you like best about the product?
We are currently using Smartsheet as a PDCA tool. This allows the team members to to populate a form online which in turn populates my Smartsheet PDCA. Once a a day an email is automatically sent out to remind user of a pending action.
What do you dislike about the product?
Deciding which feature works best for the task at hand.
What problems is the product solving and how is that benefiting you?
Smartsheet allows the team to track trends and ensure all customer complaints are attended.
User friendly UI
What do you like best about the product?
Number of Features , eas of Use, Login process is very simple
What do you dislike about the product?
sharing documents need additional permissions / process from EU to other domain URLs
What problems is the product solving and how is that benefiting you?
Project implementation,
Project tracking
collaborating with documents
Project tracking
collaborating with documents
Great features, I use it everyday
What do you like best about the product?
Project management tool is very helpful in managing my project
What do you dislike about the product?
some of the features like duplicating the top cell in the bottom cell like MS excel are missing
What problems is the product solving and how is that benefiting you?
ease in communicating team on the same platform. Gantt chart features, dashboards etc
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