Smartsheet
SmartsheetExternal reviews
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A Versatile Tool for Intake, Triage, and Project Planning
What do you like best about the product?
I've found this tool to be incredibly valuable for various tasks, including intake, triage, and project planning. Setting up robust project plans is straightforward, and it offers a range of features that make managing a program with multiple project managers much easier. The history tracking in cells and the highlight changes feature are particularly useful for keeping everyone on the same page and ensuring transparency.
The support resources are excellent, with robust training available through Smartsheet University. The public boards are also a great asset, featuring an active user base that frequently provides valuable help and insights. This strong community support adds another layer of confidence when using the tool, knowing that assistance is readily available if needed.
One feature I particularly enjoy is the dynamic view, which allows me to provide visibility to specific security groups and ensure they only see the information they need. This targeted access is a great way to maintain security while still keeping everyone informed.
Linking details between sheets is simple and effective, allowing for streamlined workflows. The security features are another major highlight; they are highly customizable, making it easy to set up a workspace for a targeted group while restricting access to specific sheets as needed. This flexibility in security is crucial for managing sensitive information in larger projects.
Overall, this tool is a reliable and versatile asset for project management, offering robust functionality, strong training resources, and a supportive user community that enhances its overall value.
The support resources are excellent, with robust training available through Smartsheet University. The public boards are also a great asset, featuring an active user base that frequently provides valuable help and insights. This strong community support adds another layer of confidence when using the tool, knowing that assistance is readily available if needed.
One feature I particularly enjoy is the dynamic view, which allows me to provide visibility to specific security groups and ensure they only see the information they need. This targeted access is a great way to maintain security while still keeping everyone informed.
Linking details between sheets is simple and effective, allowing for streamlined workflows. The security features are another major highlight; they are highly customizable, making it easy to set up a workspace for a targeted group while restricting access to specific sheets as needed. This flexibility in security is crucial for managing sensitive information in larger projects.
Overall, this tool is a reliable and versatile asset for project management, offering robust functionality, strong training resources, and a supportive user community that enhances its overall value.
What do you dislike about the product?
While this tool offers some useful features, there are a few areas where it falls short. One of the biggest limitations is that I can only link one cell at a time between different sheets, which can be time-consuming and inefficient, especially when working with larger data sets.
Another downside is that the data isn’t dynamic. I can't link a resource to multiple data points across different sheets, which makes it challenging to maintain consistency and accuracy in complex projects. This lack of flexibility can hinder productivity and adds to the manual effort required to keep everything up to date.
That said, I recognize that these areas of feedback might be related to functionalities I’m not fully familiar with yet, and there could be workarounds or features I haven’t explored. I’ll continue to learn and hope to find solutions within the tool’s capabilities.
Another downside is that the data isn’t dynamic. I can't link a resource to multiple data points across different sheets, which makes it challenging to maintain consistency and accuracy in complex projects. This lack of flexibility can hinder productivity and adds to the manual effort required to keep everything up to date.
That said, I recognize that these areas of feedback might be related to functionalities I’m not fully familiar with yet, and there could be workarounds or features I haven’t explored. I’ll continue to learn and hope to find solutions within the tool’s capabilities.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving several key challenges for me and my team, and the benefits have been significant. It helps me manage work more efficiently by providing a centralized platform where I can track tasks, align projects, and ensure that everything is moving forward smoothly. The ability to create and maintain project plans with clear timelines and responsibilities has been invaluable in keeping everyone on the same page.
One of the standout benefits is how Smartsheet provides our teams with a straightforward way to submit requests. This has streamlined our intake process, making it easier to prioritize and manage incoming work. The transparency and structure that Smartsheet offers have improved our overall productivity and collaboration, allowing us to deliver better results more consistently.
One of the standout benefits is how Smartsheet provides our teams with a straightforward way to submit requests. This has streamlined our intake process, making it easier to prioritize and manage incoming work. The transparency and structure that Smartsheet offers have improved our overall productivity and collaboration, allowing us to deliver better results more consistently.
Smartsheets: The Ultimate Customizable Solution for Any Business
What do you like best about the product?
Smartsheets excels in its versatility and customization, making it an ideal solution for businesses of all sizes to tailor project management and collaboration tools to their specific needs.
What do you dislike about the product?
Enhancing colorization options, simplifying the interface for non-technical users, and expanding template choices tailored to real estate brokerages could significantly improve Smartsheets' functionality and user experience.
What problems is the product solving and how is that benefiting you?
Smartsheets addresses problems related to project management and workflow efficiency by providing a centralized platform for document storage, organization, and deadline automation, which benefits us by streamlining our real estate transactions, reducing manual tracking, and ensuring timely completion of critical tasks.
Managing Multiple Projects via Smartsheet
What do you like best about the product?
Ease of use
Gantt charts
Resources View over projects
Notifications
Gantt charts
Resources View over projects
Notifications
What do you dislike about the product?
Not all excel options/shortcuts are enabled during filling the sheets, this could be more friendly if enabled.
What problems is the product solving and how is that benefiting you?
- Rescource allocation view over different projects .
- Interaction with other users & tasks owners using the sheet/project members
- Interaction with other users & tasks owners using the sheet/project members
Program Manager Experience with Smartsheet
What do you like best about the product?
I like how seamlessly the dependencies work so that I can make a change to one line item and it updates the rest of the schedule. I similarly appreciate the baseline and critical path features to help highlight aspects of a schedule
What do you dislike about the product?
It's hard to share schedules with people that aren't on Smartsheets.
What problems is the product solving and how is that benefiting you?
It is solving the problem of being able to define a complex schedule with many parts and dependencies. It benefits me by making it easier for me to show how changes to a project will affect the deadlines.
Useful Catch All Project Management Tool
What do you like best about the product?
Smartsheet is great because it keeps everybody aligned, on task, and it leads to transparency about what is going on across the company. It is easy to use, simple to train people and implement, and smartsheet has offered some great training to get people up to speed. It is something that is used daily at our company.
What do you dislike about the product?
It could just be needing more training, but being able to generate more graphs, charts, etc from the smartsheets would be helpful to see where we are at visually on projects.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping us to be aligned as a company, documenting where we are at for each project, and leading to less confusion about project status. That is helping us to be more efficient and effective in our product innovation and renovation.
A powerful tool to keep our team organized and in-synch
What do you like best about the product?
Smartsheet has enabled our team to synch-up on various ad hoc projects as well as our ongoing annual service calendar. This allows us to stay on the same page as our colleagues, more easily hand-off work when someone needs to be out of office, and to give updates to our higher-ups in a more streamlined way. The formulas being similar to Excel make it easy to customize, and the formatting looks clean and organized.
Once we got our team's templates set up, we have been able to easily implement the system for new projects and share with other teams within our organization. The final product is definitely worth the time put in on the front-end.
Once we got our team's templates set up, we have been able to easily implement the system for new projects and share with other teams within our organization. The final product is definitely worth the time put in on the front-end.
What do you dislike about the product?
One of my biggest complaints with Smartsheet has been a struggle to recreate certain Excel formulas in Smartsheet. I know they aren't one-in-the-same, but it can be frustrating to spend hours trying to make a sheet do something only to find out that the formula itself just doesn't apply.
What problems is the product solving and how is that benefiting you?
I think Smartsheet has had the biggest impact on our team in 2 primary ways.
1) It keeps us on task and holds us accountable to the work that we should be doing with the proper deadlines. During the busy season, it can be easy to let smaller tasks slip through the cracks, but SS allows us to make sure every little thing is handled. It also helps us work as a team to make sure that we don't duplicate work and that if something was done by one team member and marked complete, another doesn't re-do the task.
2) The reporting feature allows us to summarize the high points that our boss cares most about so that he can utilize the app for updates on the go rather than having urgent phone calls, texts, and emails. When everyone is updating things properly in their individual sheets, there is less digital traffic concerning updates, document locations, etc.
1) It keeps us on task and holds us accountable to the work that we should be doing with the proper deadlines. During the busy season, it can be easy to let smaller tasks slip through the cracks, but SS allows us to make sure every little thing is handled. It also helps us work as a team to make sure that we don't duplicate work and that if something was done by one team member and marked complete, another doesn't re-do the task.
2) The reporting feature allows us to summarize the high points that our boss cares most about so that he can utilize the app for updates on the go rather than having urgent phone calls, texts, and emails. When everyone is updating things properly in their individual sheets, there is less digital traffic concerning updates, document locations, etc.
Great software for managing/tracking priorities and other important information
What do you like best about the product?
I like how easy it is to create project plans in Smartsheet. I can put together a plan, share it with whoever needs access, and easily keep it updated. I've used MS Project in the past and prefer Smartsheet. Starting up a new sheet is very easy, and I often make a copy of an existing sheet to use again. We also use Smartsheet to help us keep track of some important documents that need to be shared across our organization.
What do you dislike about the product?
I don't like that their sales reps seem to be disjointed, we've received 3-4 separate notices about our renewal after we'd already renewed. This is pretty annoying.
What problems is the product solving and how is that benefiting you?
We use Smartsheet to track our top initiatives/priorities across our company, which is made convenient with the customizations we can create in Smartsheet that you can't do in Excel. We also use make project plans in Smartsheet to track our top projects down to the task level.
My experience with Smartsheets
What do you like best about the product?
I enjoy using Smartsheet to organize my workflows. I have mulitiple sheets to keep track of sales and growth. Smartsheet makes it easy to link the sheets together so that I don't have to enter the information mulitiple times.
What do you dislike about the product?
There are some functions that are not available that would make it easier to use. Smartsheet is doing a good job and making changes to the platform but it still needs more work.
What problems is the product solving and how is that benefiting you?
Smartsheet solves the problem of managing multiple data sheets at once. I am able to enter data on one sheet and it flows through to the other sheets. This makes it easier for me to make multiple reports and helps cut down on data entry errors.
Smartsheets have given me the opportuntity to collaborate with dispaitet colleagues and entites.
What do you like best about the product?
Ease of use and different styling for multiple projects
What do you dislike about the product?
It doesn't alwasy act like a spreadsheet and the commands we are use to in Excel or Google Sheets
What problems is the product solving and how is that benefiting you?
Keeping us from having to have a Microsoft Project portal
Better than Excel
What do you like best about the product?
It can do so much more than just be a spreadsheet. Thourougly enjoyed learning about it. Can do more than Excel can if you go through the classes on it. Easy to use if you can understand how it works.
What do you dislike about the product?
That you need an actual class to learn everything it can do.
What problems is the product solving and how is that benefiting you?
Being able to track and manage projects and tasks with a large group
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